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Viewing 9 posts - 1 through 9 (of 9 total)
  • Avatar: steve.li.vt
    steve.li.vt
    Participant
    March 22, 2023 at 20:15

    Hi Team,

    Thanks for your code. It works well anyway.

    I appreciate your help.

    Warmly,
    Steve

    Avatar: steve.li.vt
    steve.li.vt
    Participant
    March 22, 2023 at 15:06

    I have implemented your suggestion, but it doesn’t help.

    It means your javascript doesn’t work well on odd width.

    I have removed all custom code, you can test it again.

    Keep in mind, logged out to test. If you logged in, you can’t find this issue.

    Please contact administrator
    for this information.
    Avatar: steve.li.vt
    steve.li.vt
    Participant
    March 22, 2023 at 02:09

    It still doesn’t work well after I logged out.

    When you test this issue, please paste the below code to the child theme style.css and replace all of the code.

    .single-product .content-page.container {
    max-width: 100%;
    padding-left: 0;
    padding-right: 0;
    }

    .swiper-container.swiper-control-bottom.second-initialized li.thumbnail-item.active-thumbnail {
    border: blue solid 5px;
    }

    Avatar: steve.li.vt
    steve.li.vt
    Participant
    March 21, 2023 at 15:50

    I have recreated a new child theme to resolve this issue. It works.

    Avatar: steve.li.vt
    steve.li.vt
    Participant
    March 21, 2023 at 14:49

    Hi Team,

    You didn’t check my above comment:

    “I tested again, It doesn’t work…”

    You want me to remove all the custom styles, it means browser width is not 1639px or odd. Because you xstore theme has max-width, it changes browser width. It absolutely works well.

    Your are not responsible for custom code, but you should responsible for full width theme work.

    I removed all the custom code, and only keep the below code. you can test it now.

    .single-product .content-page.container {
    max-width: 100%;
    padding-left: 0;
    padding-right: 0;
    }

    .swiper-container.swiper-control-bottom.second-initialized li.thumbnail-item.active-thumbnail {
    border: blue solid 5px;
    }

    I am very disappointed with your support service.

    Avatar: steve.li.vt
    steve.li.vt
    Participant
    March 20, 2023 at 19:05

    It takes so much time and can’t move forward. Via forum to solve the issue is too slow. You guys can’t get the points of the issue.

    Do you have other solutions to move forward fast as you can? I don’t want to waste too much time on it.

    Thanks,
    Steve

    Avatar: steve.li.vt
    steve.li.vt
    Participant
    March 20, 2023 at 18:58

    I tested again, It doesn’t work.

    I saw your videos and found that the max-width should be changed actual width value to even(so the actual width is not odd). This is why you can get the expected result.

    Please remove the max-width or change the value to odd.

    Avatar: steve.li.vt
    steve.li.vt
    Participant
    March 19, 2023 at 21:43

    It’s absolutely not caused by custom styles. I have tested this way so many times before I contact your team.

    Please contact administrator
    for this information.
    Avatar: steve.li.vt
    steve.li.vt
    Participant
    March 17, 2023 at 15:12

    Hi team,

    After you change the brower width, please refresh your brower, then test it.

    Thanks!

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Viewing 9 posts - 1 through 9 (of 9 total)

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