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Viewing 30 posts - 1 through 30 (of 73 total)

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slw250@hotmail.com

Participant

March 20, 2025 at 08:40

Thank you for your response
Could you please refer us any other plugin which would be compatible with your theme

#437983 Copied In reply to: When we activate variation as a simple product option, showing variable products every where

slw250@hotmail.com

Participant

March 17, 2025 at 13:46

Please check the attached video, we tried to enabling always load option but it still no working

Here is the download link for the video
https://wetransfer.com/downloads/12384c9a5f2e1cc750bf2646c875c7cf20250317153724/c5ccb118c5e2c75114c6b4d3e910241020250317153725/8a988e?t_exp=1742485045&t_lsid=d09c838f-37ea-47e7-9064-48c391116e7f&t_network=email&t_rid=YXV0aDB8YWRyb2l0fDE4MzE4MTkyLWNiNDItNGUwMS1iNjNjLTM2ZjkwNmEwNzJhZg==&t_s=download_link&t_ts=1742225845

Files is visible for topic creator and
support staff only.

#437589 Copied In reply to: Shopping Cart Quantity not updating it remain same

slw250@hotmail.com

Participant

March 17, 2025 at 13:44

I tried after enabling “Always load ‘wc-cart-fragments but it still the same please check the attached video

Files is visible for topic creator and
support staff only.

#437586 Copied In reply to: Shopping Cart Quantity not updating it remain same

slw250@hotmail.com

Participant

March 11, 2025 at 10:38

Thank you very much for the help, It works fine

#436883 Copied In reply to: Switching to elementor and creating shop pages as you have on your demo site grocery mega market

slw250@hotmail.com

Participant

March 8, 2025 at 10:30

Any Updates?

#436615 Copied In reply to: Switching to elementor and creating shop pages as you have on your demo site grocery mega market

slw250@hotmail.com

Participant

March 6, 2025 at 10:34

custom code in private content area

Please contact administrator
for this information.

#436387 Copied In reply to: Switching to elementor and creating shop pages as you have on your demo site grocery mega market

slw250@hotmail.com

Participant

March 6, 2025 at 10:11

Thank you for your reply

1- I don’t know how to make a video for that issue but it very simple just go to our website http://www.wholesalebuddy.net and after clicking on any category you can see the products listing with stock quantity available and if you try to add more then available quantity you can,

2- yes we are using the custom code

#436382 Copied In reply to: Switching to elementor and creating shop pages as you have on your demo site grocery mega market

slw250@hotmail.com

Participant

March 6, 2025 at 09:30

Thank you for your promt response
We are able to create the shop pages according to the template

there is one problem, add to card quantity not acting properly. you can add more quantity as it available you can see in the screen shot
https://prnt.sc/HsO9N8iXj2xi
it suppose to be adding what quantity available

the other thing we want to show the custom field which we have before on our shop page
https://prnt.sc/RCPtPmYdMw3h

Please guide us how to achieve this
Thanks you

#436366 Copied In reply to: Switching to elementor and creating shop pages as you have on your demo site grocery mega market

slw250@hotmail.com

Participant

March 3, 2025 at 21:55

Now it showing up on our side, may be cache problem. Thank you for your help

#436099 Copied In reply to: I am not seeing import option while edit a page with elementor

slw250@hotmail.com

Participant

March 3, 2025 at 15:49

import option mean xstore studio import button,
thanks

#436055 Copied In reply to: I am not seeing import option while edit a page with elementor

slw250@hotmail.com

Participant

January 23, 2025 at 08:45

Please check the new login information at PCA

Please contact administrator
for this information.

#431858 Copied In reply to: website dashboard not accessible after updating the plugin

slw250@hotmail.com

Participant

January 22, 2025 at 13:43

Please see he ftp information at private content area

Please contact administrator
for this information.

#431709 Copied In reply to: website dashboard not accessible after updating the plugin

slw250@hotmail.com

Participant

October 25, 2024 at 21:21

thank you its working fine now

#420531 Copied In reply to: When tried to edit and save the menu it redirected to 404 page

slw250@hotmail.com

Participant

October 23, 2024 at 17:58

Hosting provider increase the php max input vars values but we are still getting the same issue
you can see the screen shot in private area from the hosting provider

please help me to resolve the problem

Please contact administrator
for this information.

#420200 Copied In reply to: When tried to edit and save the menu it redirected to 404 page

slw250@hotmail.com

Participant

October 22, 2024 at 18:08

Hello,
We appreciate your suggestions and have tried to implement them. Unfortunately, the latest change caused the page to redirect to a 404 error page. We investigated further and created a new menu, saving it each time we added an entry. The menu Saved fine until we added the 39th entry. As soon as we tried to add the 40th entry, the page began redirecting to the 404 error page.

Would you please take a look on the menu which we created Main Menu v1 0-24
Please find the login information on private content area

Please contact administrator
for this information.

#420024 Copied In reply to: When tried to edit and save the menu it redirected to 404 page

slw250@hotmail.com

Participant

September 17, 2024 at 08:25

please check the private content area

Please contact administrator
for this information.

#414669 Copied In reply to: Fonts are not showing correctly after migrating from staging site

slw250@hotmail.com

Participant

September 13, 2024 at 20:27

Please see the private content area

Please contact administrator
for this information.

#414325 Copied In reply to: waitlist popup not showing correctly on shop pages

slw250@hotmail.com

Participant

September 11, 2024 at 14:17

Thank you for your Quick Response,
Yes there were a plugin causing the issue which we delete it, But now I need some code to show it on shop and archive pages instead of “read more” Button
Thanks

#413968 Copied In reply to: waitlist popup not showing correctly on shop pages

slw250@hotmail.com

Participant

July 29, 2024 at 11:05

Hello,
They confirm that the executions decreased but they need 24hours to observe to conclude the result. I will let you know after 24 hours

#407550 Copied In reply to: Googlebot over-crawls our website and create lot of PHP execution request

slw250@hotmail.com

Participant

July 29, 2024 at 10:10

done
How do we check the stat to ensure everything going smoothly

#407525 Copied In reply to: Googlebot over-crawls our website and create lot of PHP execution request

slw250@hotmail.com

Participant

July 29, 2024 at 10:04

now our robot.txt file look like this

User-agent: *
Disallow: /

User-agent: Googlebot
Disallow:

Disallow: /my-account/

Disallow: /*?et-wishlist-page

Disallow: /*add_to_wishlist=*

https://wholesalebuddy.net/sitemap.xml

Do you want me to remove the WAF rules from the cloudflare and disable I am on attack mode as well?

#407521 Copied In reply to: Googlebot over-crawls our website and create lot of PHP execution request

slw250@hotmail.com

Participant

July 29, 2024 at 09:52

Thank you Rossi for you quick response
Here is the screen shot for the bots
https://prnt.sc/TIaqrqL7uw6v

We already have robots.txt file on hosting server
as you can see the following screen shot
https://prnt.sc/YxWxVSF2wj4U
But it still over crawling our website
We temporarily block the googlebot in cloudflare by creating a custom rule under the WAF protection
More over we activate I am on Attach Mode in Cloudflare

Please contact administrator
for this information.

#407517 Copied In reply to: Googlebot over-crawls our website and create lot of PHP execution request

slw250@hotmail.com

Participant

June 6, 2024 at 09:21

Thank you for your help, We notice that the footer is not showing up correctly when using the mobile phone. it is not menu and when you change the orientation of the mobile phone it showing up the Menu
would you please correct it,
please see the images attached
thanks

Files is visible for topic creator and
support staff only.

#398400 Copied In reply to: Changes made to Main Header are not saving

slw250@hotmail.com

Participant

June 5, 2024 at 14:14

Please check the private content area for the login information
Please note, we are saving the changes to website but not showing up on frontend
thanks

Please contact administrator
for this information.

#398272 Copied In reply to: Changes made to Main Header are not saving

slw250@hotmail.com

Participant

May 1, 2024 at 08:30

I did the test and It look like WP-Rocket Plugin conflicting it,

#393581 Copied In reply to: Add to cart quantity not adding more then 1 to the cart

slw250@hotmail.com

Participant

February 23, 2024 at 15:35

Hello Team,
Thank you for your reply
1. Please check the finding from hosting support team which they send us in private area

2. We already Disable most of the plugins WP Rocket and WP MAIL SMPT and it reduced the bandwidth as you can see in the screen shot
https://prnt.sc/3t5TDFnUUeJn
3. We did not activate the storefront theme yet

Please contact administrator
for this information.

#384568 Copied In reply to: Script Executions on server is very high

slw250@hotmail.com

Participant

January 14, 2024 at 12:04

Please check the new ftp login information on private area

Please contact administrator
for this information.

#379859 Copied In reply to: FILTER BY BRAND NOT WORKING ON SHOP PAGES

slw250@hotmail.com

Participant

January 12, 2024 at 16:52

I did tried all the method but still not working
here is the FTP login information

Please contact administrator
for this information.

#379744 Copied In reply to: FILTER BY BRAND NOT WORKING ON SHOP PAGES

slw250@hotmail.com

Participant

January 12, 2024 at 16:26

I cleared the cache but it still not showing up any result
here the screen shot
https://prnt.sc/zXW6ugQu-bs7

#379738 Copied In reply to: FILTER BY BRAND NOT WORKING ON SHOP PAGES

slw250@hotmail.com

Participant

January 8, 2024 at 20:06

Thank you for correcting the problem, please see the other websites login information in private content area

Please contact administrator
for this information.

#379144 Copied In reply to: quantity on shopping cart not changing on mobile devices
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Viewing 30 posts - 1 through 30 (of 73 total)

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