It seems like it is working on this demo but not on the one I used to build the site
Shezad
Participant
August 28, 2021 at 09:36
Yep seen many e-commerce stores have this functionality since there’s usually many products and the keyboard takes up 25% of the screen. Some of the sites that have the desired results would be:
Yes it’s the same, I would like to click “done” without the search bar minimizing so the user can scroll through search results while the keyboard is minimized
Shezad
Participant
August 26, 2021 at 21:51
Hello,
I see that with the change of the mobile menu canvas along with the mobile content optimization the search bar works perfectly. However of course the mobile menu is very slow. I will follow the changelog to see when it is updated.
Shezad
Participant
August 25, 2021 at 22:10
Hello,
Thats okay, could you please show this to the developers?
In this video clip I am demonstrating the delay occurring, I am not sure why it is occurring. I do know that if I disable the menu completely the search bar works instantly. Also if I open the mobile menu and close it, then tap on the search bar or reload the page the search bar delay comes up once again
Shezad
Participant
August 13, 2021 at 19:22
Hello,
So I tried that and it seems to help a bit, instead of a 2-3 second time before the keyboard comes up it takes 1-2 seconds. Still is not instant like it is on android devices.
Additional information: When I add an additional search bar (3rd party search bar with html block to insert into header) on the 2nd row of the header builder and use the 3rd row of the header builder for the search bar provided by the theme, it seems to work instantly upon tapping the search bar keyboard pops up immediately. Not sure if this will help further investigations.
Shezad
Participant
August 11, 2021 at 22:23
Hello,
I am not sure if the developers found anything yet. I discovered that the search bar seems to depend on the menu. Since my menu is very large it seems to slow down the search bar for some reason. When I change the mobile menu to something like “secondary menu” or something with less options it seems that the search bar instantly works on the iPhone. Hope this helps. Please let me know if any solutions come up.
Thank You
Shezad
Participant
August 11, 2021 at 22:21
This wouldn’t be something custom however. The theme supports “Single Product Builder” I just need to know how to add the model number above the sku section. (Don’t need anything beyond that)
Shezad
Participant
August 8, 2021 at 07:21
FTP info is in private area
Please contact administrator for this information.
Shezad
Participant
August 7, 2021 at 19:12
Sure please let me know what is found out by the technicians once they have something.
Shezad
Participant
August 7, 2021 at 19:11
Hello,
I have done both of these things but did not seem to work. I believe this issue started to occur during this recent update of the Xstore core/plugin.
Shezad
Participant
August 6, 2021 at 22:44
FTP Access is in the private content area
Please contact administrator for this information.
Shezad
Participant
August 5, 2021 at 21:53
Hello,
I have created a staging site with all the files/database connection to the new site so that your developers can check the issue/run tests. The new information is in the private content area.
Please contact administrator for this information.
Shezad
Participant
August 4, 2021 at 19:24
The delay is with the search bar specifically on Apple devices (I have tested in multiple browsers). Even when I add the search bar to the menu instead of having it directly on the site, it seems to have a delay. Since many users around the world use apple devices I was wondering if you could pass this issue to your developers. On the previous version the mobile menu had issues but the search bar was fixed, I am sure that it can be fixed if the developers look into the issue.
Thank You
Shezad
Participant
August 3, 2021 at 19:03
Awesome, thank you for resolving all the issues. The only final thing that I noticed is that when I attempt to tap the search bar on apple devices there seems to be a 1-2 second Delay for the keyboard to pop up. I do not notice this on the google’s simulation of an iPhone X. However, I do notice is on multiple iPhones (have tested over 10 iPhones with the same result)
Shezad
Participant
July 30, 2021 at 12:31
I used HTML blocks in the header builder to make those. But within the header builder I see the “account” option which is currently linking to cellpartsworld.com/my-account I want to change this to cellpartsworld.com/register
Shezad
Participant
July 29, 2021 at 23:15
Also I am seeing huge delays once again when opening the mobile menu, it often doesn’t open as well. Can you take a look as to what could be causing this issue.
Shezad
Participant
July 29, 2021 at 16:55
Hello,
It seems that the menu actually became slower when opening after this recent theme/plugin update. I was wondering if there was a way to either increase the performance of the menu in some way so it opens quicker and does not delay. If not, could it be a future improvement? As the menu is an important part of the website.
Shezad
Participant
July 28, 2021 at 18:42
Thank you for your help. This time I noticed that the css that applies to the pricing of products turned gray. I went ahead and added “!important” to the theme custom css to resolve this. I also did notice that the mobile menu now is slower compared to what it was previously. While the search bar works instantly (both on iOS and android devices) the menu will sometimes lag when you open and close it a few times, or if you refresh the page then try to open the menu it sometimes takes about 8-10 seconds to open up. Is there something that can be configured for this issue?
Shezad
Participant
July 27, 2021 at 19:33
Thank you for doing that, would you mind if I ask you to repeat those steps again as I had an unrelated issue with the website and had to rollback the website to how it was previously (therefore what you did to update properly was undone)
Shezad
Participant
July 21, 2021 at 17:02
Hello,
Is it possible to pass this issue to the developers? Since most mobile users around the world use iPhones, I feel that it should be something that should be addressed.
Thank You
Shezad
Participant
July 20, 2021 at 21:03
Hello,
No problem, this delay seems to appear on Apple devices only. After seeing your video it looks like it works perfectly on android devices. Is it something with the theme that is not fully compatible with apple devices?
Thanks in advance
Shezad
Participant
July 6, 2021 at 19:38
Hello,
1) I do need some sort of drop down option, but I was wondering if it is possible to only search by the product name and not by anything else (basically filter everything else out so that there is less to search, and therefore reduce the search time overall).
2) I have disabled the search by posts as well, it makes a very small difference.
Shezad
Participant
June 18, 2021 at 18:55
Hello,
I have added the code to the global css section and cleared cache, however I am still obtaining the same issue.
Thank you very much! Can I ask what you changed to make this happen?
Thank You
Shezad
Participant
June 16, 2021 at 19:05
Hello,
I am trying to make all “in stock” products show in green text, and all “out of stock” products show in red text on the search bar. As shown in this screenshot= https://snipboard.io/KxU1Iv.jpg
In the link itself it shows up properly but on the search bar it doesn’t.
1) would you mind sharing what you changed in the child theme so I can understand in case I run into anything like that in the future?
2) understood, thank you
3) ok, thank you
Shezad
Participant
April 2, 2021 at 21:49
Hello,
Thank you very much for the help this worked perfectly, everything was updated, needed the file you provided with the instructions to solve this issue.
Shezad
Participant
April 1, 2021 at 20:36
Hello,
I tried clearing cache but still seem to be having the same issue.
