The theme and plugin update without problem, without crashing, but the design of the site is completely broken. Is it possible to find version 3.0.2 of the plugin?

https://prnt.sc/tbbqpk

Another problem is that as much as I want it is impossible for me to translate these text strings into Spanish (login, username, add to cart, etc …) I have used PoEdit, Loco Traslate and I have not been able to do it. This theme is quite complicated.

https://prnt.sc/tb453k
This is definitely the most troublesome theme I have ever used. Unfortunately at this point I cannot change it, since I have to deliver the website to my client
After updating via FTP that was the error that came out on my website. It is worth noting that I tried to update using all the methods including with the Envato plugin and it was not possible in any way.

It worked. He is finally happy with his support as they have finally helped me solve the problems.

Fixed issues with variations in Quick View and tooltips for samples
But on the category or store pages, the sample filter widgets can no longer be put
https://prnt.sc/t125rr
https://prnt.sc/t12ciw

But previously this was possible and even at some point I had activated it. Can you tell me how to activate it again
https://prnt.sc/t12deh

Thanks

Let me know if you have any other things you need our help with.

When a user registers, the system does not send them a notification email. He checked the WooCommerce settings, selected Settings> General and set any user who can register, installed and configured WP Mail SMTP and still the problem persists.

I want to note that all other mail is sent well (forms, orders, order cancellation, etc.). So I don’t know if it’s also a template issue.

Thanks for the help and a thousand thanks for helping me solve the other problem that worried me.

I had to use the Elementor plugin to be able to generate the Popup in the home, since I tried to create it with other plugins and it doesn’t work, it conflicts with thema. The images were saved for the Web from Photoshop and Illustrator, being duly optimized at a low size and weight. Even deactivating the Element plug-in, the speed it registers is this
https://prnt.sc/sz5ll5
All other plugins integrated into the site are necessary.
I think you are aware that the measurement of Page Speed, Pingdom and other speed measurement platforms is not very reliable, so I prefer to measure speed with the Google Chrome or Firefox development tool. I have even tried installing the WP Rocket payment plugin and still the site gets pretty slow. But hey, I would think that the issue of speed can be worked on and mitigated.
What worries me the most is the error that occurs in the preview of the products, since there are failures when passing the images in what has to do with variations, there are failures with the Tooltip when it is long, since it is hidden or cut
Still, the theme looks apparently good but it’s really bad.

I have used various themes for virtual store development and I have never had such a bad time with one like this one.

I would also like to know why they deleted two comments from two users who left their opinion in this forum regarding the theme.

I will be able to mitigate the speed, but I would like you to at least help me solve the problem presented in the preview of the products, I could not wait until the next update. When would that next update be?

I wanted to know if it is possible to solve the problem. They asked me for FTP access and I gave them access via cPanel and also to the WordPress administrator, but I still haven’t gotten a response. Thank you!

Do you want to refresh the slider to the first slide once the user switches variation?

if that’s what I want. Thanks

For this other problem, what would be the solution?

Another problem that occurs is in the Variations Tooltip (color) within the Quick View Popups, and that is when the text that is inside the Tooltip is long (a bit long), it is cut. In itself, what happens is that it is below the slider that is on the left (See video: https://youtu.be/yPbiAqgPzJA).

Thanks