Hello, kristyan,

Thank you for reaching out to us.

You can deactivate the sticky cart feature by navigating to Theme Options > Single Product and disabling the Sticky Add to Cart option. If you are unable to locate this setting or require further assistance, please provide us with temporary wp-admin access.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

We understand that the “Load More” button is not functioning properly, but it works correctly after performing a LiteSpeed Cache purge. However, the issue reoccurs the next day.

To assist you better, we recommend checking the LiteSpeed Cache settings to ensure that caching rules are not interfering with the functionality of the “Load More” button. Additionally, please try disabling the cache temporarily to see if the issue persists.

Best regards,
8Theme’s Team

Hello, Mahamud Hassan,

Thank you for reaching out to us.

To customize the right side of the blog page and remove or change details, please navigate to Appearance > Widgets > Main sidebar in your WordPress dashboard. There, you can manage the sidebar widgets and make the necessary modifications.

Should you need further assistance, please let us know.

Best regards,
8Theme’s Team

Hello, Tobias,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

Hello,

Thank you for your kind words about our theme. We truly appreciate your feedback.

Regarding the issues you mentioned:
[DOM] Found 2 elements with non-unique id #password
[DOM] Found 2 elements with non-unique id #woocommerce-login-nonce

We understand the concern, and we would be happy to assist you in resolving this matter. Could you please provide us with more details, such as the specific page where this occurs and any custom modifications or plugins that might be affecting the login functionality? This will help us investigate the issue more effectively.

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello,

Thank you for your prompt response.

Could you please let us know which browser you are using? At the moment, we are unable to see the issue on your homepage in the Chrome browser.

Looking forward to your reply.

Best regards,
8Theme Team

Hello,

Thank you for reaching out to us.

The URL /shop/page/2/ is automatically generated by WordPress and WooCommerce as part of the pagination system when there are multiple products listed in your shop. This allows users to navigate through different pages of your product listings.

To clarify further, your shop currently contains 16 products, and the product display limit per page is set to 12. As a result, your shop is divided into two pages: the first page displaying 12 products and the second page displaying the remaining 4.

If you would like to increase the number of products displayed per page, you can do so by adjusting the settings in “Theme Options -> WooCommerce -> Shop -> Shop Layout”. Please refer to the following link for guidance: https://prnt.sc/xsTK-l4xGOaD

Therefore, our recommended approach is to increase the number of products displayed per page, as this will allow more products to be visible without requiring additional navigation.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Please check how it works now https://prnt.sc/XwfKJ70XqpkW > https://prnt.sc/OinQmOZyYF_w > https://prnt.sc/wBB0L7IWRC7L

Best regards,
8Theme’s Team

Hello, Nauman,

Thank you for reaching out to us.

1/ We understand that you are experiencing difficulties in displaying content in full width.
Please go to Page settings > Page layout > select Elementor Full-width https://prnt.sc/dbRMaGR5Eka0 + https://prnt.sc/5QX5YrKxBbdo

2/ We are writing to inform you about an issue related to the usage of your XStore theme license in accordance with Envato’s license policy.

As per Envato’s terms and conditions, 1 license of the XStore theme can be used exclusively for 1 live, active project. This means that each project, website, or domain requires its own unique license. Using a single license for multiple projects or domains violates the license agreement and may result in restrictions on future updates, support, and other services associated with the theme.

We kindly request you to verify your usage and ensure compliance with the licensing policy. If you are running multiple projects, we recommend purchasing additional licenses to cover each active site. You can do so directly through your Envato account.

We appreciate your understanding and cooperation in this matter. If you have any questions or need further clarification regarding licensing, feel free to contact us, and we’ll be happy to assist.

Best Regards,
8Theme’s Team

Hello, Abhinandan,

Thank you for getting in touch with us.

Please read this topic – https://www.8theme.com/topic/is-there-a-way-to-customize-a-specific-category-page/#post-433889

Best regards,
8Theme’s Team

Hello, VincentC,

It appears that you are not following any of our recommendations. You have mentioned that the issue is related to the theme update; however, all our other clients have their mobile menu and search functionality working properly.

It seems that there is something specific on your website that is causing this issue. This could be due to a particular setting or an option from a third-party plugin installed on your site. For this reason, we kindly ask you to temporarily disable all third-party plugins and conduct testing to check how the website functions without them.

We appreciate your cooperation in advance.

Warm Regards,
The 8Theme Team

Hello, VincentC,

We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again. The issue may be due to your custom code in the Child Theme.

Let us know the results.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

XStore > Plugins installer > search for Dokan.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
8Theme’s Team

Hello, Rakesh,

Currently, the functionality is working as expected. However, if you are looking for a way to avoid it on your end, please let us know the specific requirements, and we will be happy to assist you with possible solutions.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

In the header builder you can see the menu title – https://prnt.sc/27ArxtQS53Zw and edit menu content via Dashboard > Appearance > Menus.

We hope this information is helpful.

Best Regards,
8Theme’s Team