Forum Replies Created

Viewing 30 posts - 66,631 through 66,660 (of 68,220 total)
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  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2017 at 10:36

    Hello,

    You don’t need write row and column code in Header custom HTML area. I’ve fixed it, please see screenshot http://prntscr.com/ebx4ws

    Regards,
    Rose Tyler.

    #155445 Copied In reply to: Button on Header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2017 at 10:32

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #155443 Copied In reply to: Illegal String Warning and Menu Issue
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 16:37

    Hello,

    Could you please, try to disable all 3-rd party plugins and then check your blog page?

    Regards,
    Rose Tyler.

    #155399 Copied In reply to: Blog page not showing full content
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 16:18

    Hello,

    Fixed. Please check your site now.

    Regards,
    Rose Tyler.

    #155395 Copied In reply to: Illegal String Warning and Menu Issue
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 16:15

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #155393 Copied In reply to: Adding Button to header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 16:06

    Hello,

    Please, check it now.

    Regards,
    Rose Tyler.

    #155390 Copied In reply to: Adding Button to header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 15:48

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #155386 Copied In reply to: Latest from the Blog like on watch variant
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 13:48

    Hello,

    Sorry for a delay.
    I’ve select “Native WooCommerce product editing screen” in Settings http://prntscr.com/ebj7pt and created new “test” product. It is working fine now. Please, check.
    As about products what you have already, you need to go to edit product and re-write link to the image for hover effect where it needs. I’ve done it for this one http://prntscr.com/ebjaau

    Regards,
    Rose Tyler.

    #155380 Copied In reply to: Hover problem
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 13:01

    You’re welcome!

    Regards,
    Rose Tyler.

    #155377 Copied In reply to: Problem Menu
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 11:43

    Hello,

    I’ve changed Fixed Header Text Color to dark in Theme Options > Color Scheme. Please check it now.

    Regards,
    Rose Tyler.

    #155369 Copied In reply to: Problem Menu
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 11:16

    Hello,

    On our demo, we use Post Slider. Please, see screenshot http://prnt.sc/ebhine

    Regards,
    Rose Tyler.

    #155366 Copied In reply to: Latest from the Blog like on watch variant
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 10:25

    Hello,

    Go to Theme Options > Header Settings > Header custom HTML

    Regards,
    Rose Tyler.

    #155363 Copied In reply to: Social Links in Header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 10:21

    Hello,

    Sorry, but we don’t provide support for 3-rd party plugins you are using as it’s out of our support scope.
    To hide theme popup you can add this code in Custom CSS file:

    #etheme-popup {
    display: none;
}

    Regards,
    Rose Tyler.

    #155362 Copied In reply to: POP-UP Plugin
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 09:48

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #155357 Copied In reply to: Product Categories in homepage
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 09:47

    Hello,

    1c. Please, update the theme to the latest version 2.9.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Don’t forget to create back up of your files and database before starting update process!
    https://youtu.be/KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).
    1d. I’ve copied etheme_share_shortcode function to your function.php file in child theme and now you can change position of blocks http://prntscr.com/ebghka in this file

    2. You need enable Layer Hover http://prntscr.com/ebgipt

    Regards,
    Rose Tyler.

    #155356 Copied In reply to: CSS configurations
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 09:14

    Hello,

    You can reorder categories in Products > Categories and drag categories in order you need. Then you need to be re-added Product categories widget on the home page.

    Regards,
    Rose Tyler.

    #155349 Copied In reply to: Product Categories in homepage
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 08:53

    Hello,

    5. You can edit content.php file.
    6-8. I’ve added some code in your Custom css. Please check it.
    9. Please try this css code:

    .single-post .page-heading {
    padding: 20px 0;
    border-bottom: 1px solid #ddd;
}

    Regards,
    Rose Tyler.

    #155339 Copied In reply to: Multiple problems on multi-purpose theme
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 08:25

    Hello,

    Unfortunately, it’s no possible, because Portfolio page uses a special template.

    Regards,
    Rose Tyler.

    #155335 Copied In reply to: Visual Composer Content Not Displaying When Using Portfolio Template
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 08:12

    Hello,

    We’re glad to hear that your issue was solved.
    Have a nice day!

    Regards,
    Rose Tyler.

    #155334 Copied In reply to: Duplicate Images
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 08:11

    Hello,

    Try to add the code of button in Header custom HTML and this code in Custom CSS:

    .header .ult-animation {
    position: absolute;
    right: 0;
    top: 50%;
    transform: translateY(-50%);
}

    Regards,
    Rose Tyler.

    #155333 Copied In reply to: Adding Button to header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 08:00

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #155331 Copied In reply to: Custom CSS for mobile
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 07:58

    Hello,

    You’re welcome!

    Regards

    #155329 Copied In reply to: Add Static Block above Products on Woocommerce Product Category page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2017 at 16:22

    Hello,

    Unfortunately, in our theme it’s not possible. I sent your report to our developers. Thank you for the notice.
    Please take our apologies for inconveniences.

    Regards,
    Rose Tyler.

    #155260 Copied In reply to: Side Menu – Submenu hidden
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2017 at 15:18

    Hello,

    To change the size of product images go to WooCommerce > Settings > Products > Display > Product Image Sizes. Don’t forget to install Regenerate thumbnails plugin and Regenerate thumbnails after that.

    Regards

    #155247 Copied In reply to: Single product page image size
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2017 at 15:11

    Hello,

    Please, clear browser cache and check http://prntscr.com/eb46kf

    Regards,
    Rose Tyler.

    #155246 Copied In reply to: Header issues
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2017 at 15:08

    Hello,

    Sorry, but we can’t suggest you any solution.

    Regards,
    Rose Tyler.

    #155245 Copied In reply to: Hide url (…/wp-content/…) on single product page (mouseover gallery images)
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2017 at 14:56

    Hello,

    Sorry for a delay.
    The new theme version includes many changes to the headers. Specifically, changed Ajax “Add To Cart”, widget cart, added custom header option. You can find changelog on TF site https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976?s_rank=6 http://prntscr.com/eb3v4c
    You need to compare files of the child theme and parent to solve the issue.

    Regards,
    Rose Tyler.

    #155244 Copied In reply to: header cart widget destroyed after updating to Royal 2.9
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2017 at 14:29

    Hello,

    This is not related to our theme. The same persists with default Woocommerce theme.

    Regards,
    Rose Tyler.

    #155238 Copied In reply to: Hide url (…/wp-content/…) on single product page (mouseover gallery images)
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2017 at 14:20

    Hello,

    Go to Settings > Permalinks > re-save settings and check if your problem will be fixed.

    Regards

    #155237 Copied In reply to: product categories dont work anymore
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2017 at 14:01

    Hello,

    Please, watch this tutorial https://youtu.be/Qok2zRedRMY

    Regards,
    Rose Tyler.

    #155235 Copied In reply to: Descriptions In Category Showing in Main Menu
  • 1 2 3 … 2,221 2,222 2,223 … 2,272 2,273 2,274
    Viewing 66,660 results - 66,631 through 66,660 (of 68,220 total)
Viewing 30 posts - 66,631 through 66,660 (of 68,220 total)
1 2 3 … 2,221 2,222 2,223 … 2,272 2,273 2,274

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