Return to previous page

Illegal String Warning and Menu Issue - by akelclark3

This topic has 6 replies, 2 voices, and was last updated 7 years, 2 months ago ago by Rose Tyler

akelclark3

Participant

February 10, 2017 at 03:12

Getting a warning message at the top of my website. Also having issue with the main navigation. It started doing this after the WordPress update I believe. Not really sure how to clear it up. Tried to make sure everything is up to date but haven’t been able to figured it out.

Please, contact administrator
for this information.

#154441 Copied Theme version: 2.9.2 WooCommerce version: 4.7.2

5 Answers

Rose Tyler

Support staff

February 10, 2017 at 16:41

Hello,

Please, be so kind to clean the server cache. Your WordPress have the plugin gd-system-plugin installed and is working. But, this plugin is not visible in your admin panel. Please, contact your host provider to check the memory limit.

Regards,
Rose Tyler.

#154490 Copied

akelclark3

Participant

February 17, 2017 at 18:59

I called my host. We went through a bunch of steps. Clearing the cache. They disabled the plugins to see if that changed anything but it didn’t. They tried disabling the theme. The error goes away but it’s the default WordPress theme. Once the theme is reactivated the error comes back.

Based on what we tried I was told it seems to be a theme issue.

Is it possible that something in the theme files isn’t working well with the latest WordPress update?

#155124 Copied

Rose Tyler

Support staff

February 21, 2017 at 16:18

Hello,

Fixed. Please check your site now.

Regards,
Rose Tyler.

#155395 Copied

akelclark3

Participant

February 21, 2017 at 18:21

Thank you so much! All appears to be well now. Thanks again!

#155419 Copied

Rose Tyler

Support staff

February 22, 2017 at 10:32

Hello,

You’re welcome!

Regards,
Rose Tyler.

#155443 Copied
Tagged: illegal string, menu issue, warning, woocommerce, wordpress
Viewing 6 results - 1 through 6 (of 6 total)