Forum Replies Created

Viewing 30 posts - 66,361 through 66,390 (of 68,220 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 11:07

    Hello,

    We’re glad to hear that your issue was solved.
    Have a nice day!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 11:06

    Hello,

    You can add this code in style.css your child theme:

    .header-wrapper.header-type-6 {
        background-color: black;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 11:02

    Hello,

    The wp-admin credentials are incorrect. Please check them.
    Have you seen our tutorial https://youtu.be/Qok2zRedRMY ?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 10:59

    Hello,

    You can add this code in custom.cs file:

    .product .products-page-cats {
        display: none;
    }

    How to create custom.css you can watch in this tutorial https://youtu.be/Qok2zRedRMY
    Unfortunately, there is no possible to display only main category.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 10:50

    Hello,

    Thank you for the notice.
    We’re glad to hear that your issue was solved.
    Have a nice day!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 10:48

    Hello,

    You can edit the file header.php. We recommend to make changes in the child theme not to lose changes after update.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 10:41

    Hello,

    You can remove “Returns and Delivery” tab in Theme Options > Single Product Page > Custom Tab.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 10:38

    Hello,

    We’re glad to hear that your issue was solved.
    Have a nice day!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 10:37

    Hello,

    You can find all required plugins: https://www.8theme.com/download-plugins/ .

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2017 at 10:34

    Hello,

    You’re welcome!
    You can add API key in Ultimate > Google Maps. Please read more here https://docs.brainstormforce.com/how-to-create-google-api-key-in-order-to-make-the-google-map-element-work/.
    You can ignore this message if you won’t use Google Map on the site.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 16:43

    Hello,

    1. Have you created your own footer using Static Blocks as described here https://www.8theme.com/demo/docs/royal/#!/9_footer ?
    2. By default, our widget displays 4 products in gallery on page.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 15:59

    Hello,

    Please, check it now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 15:17

    Hello, UrbanStef,

    Done. Please check your email address.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 15:09

    Hello,

    You’re welcome!
    Have a nice day!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 14:44

    Hello,

    Try to add this code in Global Custom CSS:

    .main-header .container {
        width: 100%;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 14:38

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/.
    Don’t forget to create back up of your files and database before starting update process!
    https://youtu.be/KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 14:22

    Hello,

    Please update your parent theme.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Don’t forget to create back up of your files and database before starting update process!
    Here you can check video tutorial:
    https://youtu.be/KdWESIIPU1k

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 13:43

    Hello,

    We’ll be able to help you only in case problem appears with our theme only and works fine with official WC theme Storefront. So, go to Appearance > Themes and activate Storefront and check if your cart works in right way. If you have the same problem even with default theme then check the WooCommerce and plugin settings, very likely you did something wrong.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 13:15

    Hello,

    The wp-admin credentials are incorrect.
    Please check them.
    On your site, I don’t see problem with header or with theme source only with upload your image http://prntscr.com/ei8dew. Could you please clarify with more details the problem?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 11:49

    Hello,

    Try to open Screen Options http://prntscr.com/ei7j88 and set what you want to see.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 11:37

    Hello,

    Oh, I see.
    Could you please provide wp-admin access in Private Content so we could check it?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 11:32

    Hello,

    I’ve created “test home” page and added some products, category and brands. Please, check it.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 11:02

    Hello,

    Could you please provide wp-admin and FTP access in Private Content so we could check it?
    Also, try to disable all 3-rd party plugins and check images then.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 10:55

    Hello,

    You can delete Product Images Width/Height and Product Thumbnails Width/Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change settings. Use hard crop if you want to crop images. Then regenerate thumbnails https://wordpress.org/plugins/regenerate-thumbnails/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 10:45

    Hello,

    You’re welcome!
    Have a nice day!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 10:44

    Hello,

    Please, add this code in Custom css:

    .header-search .has-border .form-control {
        width: 185px;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 10:36

    Hello,

    I am fine. Thank you.
    The background you set in Color Scheme will work only if you select Boxed layout in Theme Options > General.
    Please add this code in Custom css file to change the background for wide layout:

    .st-content {
        background-color: rgba(105, 105, 105, 0.22);
    }

    Have a nice day!
    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 10:29

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 10:28

    Hello,

    Please, check the credentials that you provided and link to your admin panel, because I tried standard /wp-admin.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2017 at 10:17

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

  • 1 2 3 2,212 2,213 2,214 2,272 2,273 2,274
    Viewing 66,390 results - 66,361 through 66,390 (of 68,220 total)
Viewing 30 posts - 66,361 through 66,390 (of 68,220 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.