Hello,

You can check it with official WooCommerce theme – Storefront.
I’m sorry but this is not theme issue and it’s not related to our theme.

Regards,
Rose Tyler.

Hello,

Smart Product Viewer is a 360º viewer and product animation plugin for any WordPress e-Commerce website that help customers see even more details of your product with a full 360° spin view and understand the workflow with step-by-step animation http://topdevs.net/smart-product-viewer/360-product-video-tutorial/.
To add compatibility with this plugin we added special button 360 and show Smart product images in popup https://www.8theme.com/demo/xstore/jewellery/product/yellow-diamond-ring/ http://prntscr.com/epvf4x

Regards

Hello,

I’ve checked your site and saw the same situation with official WooCommerce theme – Storefront http://prntscr.com/epv5v8. We’ll be able to help you only in case problem appears with our theme only and works fine with official WC theme Storefront.

Regards,
Rose Tyler.

Hello,

1. Please add this code in Custom css:

.mobile-nav .links {
    border-color: white;
}
.mobile-nav-heading,  .mobile-nav .links li a {
    color: white;
}

2. Unfortunately, in our theme, it’s not possible.
3. You can try to change http://prntscr.com/epuwr8
4. I’ve changed http://prntscr.com/epuza4 http://prntscr.com/epuzlp
5. http://prntscr.com/epv03e

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards

Hello,

FTP credentials are incorrect.
Please check them.

Regards,
Rose Tyler.

Hello,

Sorry, but I can’t login to your site http://prntscr.com/eptask. Please provide link to WP Dashboard.
Also, try to use Woocommerce v2.6.3 http://prntscr.com/eptb6i

Regards,
Rose Tyler.

Hello,

We’re glad to hear that your issue was solved.
Have a nice day!

Regards,
Rose Tyler.

Hello,

The wp-admin credentials are incorrect. Please check them.
As I see, this code the same http://prntscr.com/epsxzm.

Regards,
Rose Tyler.

Hello,

I’ve checked your shop pages and saw the same situation with official WooCommerce theme – Storefront http://prntscr.com/epsup6. We’ll be able to help you only in case problem appears with our theme only and works fine with official WC theme Storefront. You need contact WPML support for the solution.
Also, you can see the same CPU test result with default theme http://prntscr.com/epstte

Regards,
Rose Tyler.

Hello,

Sorry, but it is beyond the scope of our support. WPkraken team can help you with this.

Regards,
Rose Tyler.

Hello,

Disable all the third-party plugin and check if it fixes the issue.
Please provide wp-admin access in Private Content.

Regards,
Rose Tyler.

Hello,

Please clear browser cache and http://prntscr.com/epiakt. Let us know the result.

Regards,
Rose Tyler.

Hello,

You can see the same situation with default theme http://prntscr.com/epgtli http://prntscr.com/epgtp4
Try to add this code in Custom css to change button width:

.wc-setup-content .wc-setup-next-steps ul .setup-product a {
    width: 125%;
}

Regards,
Rose Tyler.

Hello,

Unfortunately, our theme doesn’t have it by default. This requires additional customization. It is beyond our basic support scope.
If you need help with additional customization you can contact WP-Kraken team.

Regards,
Rose Tyler.