Forum Replies Created

Viewing 30 posts - 65,731 through 65,760 (of 68,220 total)
1 2 3 … 2,191 2,192 2,193 … 2,272 2,273 2,274
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 14:49

    Hello,

    You’re welcome!
    Have a nice day.

    Regards,
    Rose Tyler.

    #159601 Copied In reply to: [3.0] Error: Option ‘ajax’ is not allowed for Select2
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 14:48

    Hello,

    It is not a bug. In our theme, zoom is disabled on this screen resolution, by default.

    Regards,
    Rose Tyler.

    #159600 Copied In reply to: Zoom only works when you load the page in landscape on ipad?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 14:36

    Hello,

    You’re welcome!
    This plugin will be updated soon and we’ll upload it on our site https://www.8theme.com/download-plugins/page/2/. I think they will release it today-tomorrow.
    You can try to use it then.

    Regards,
    Rose Tyler.

    #159592 Copied In reply to: [3.0] Error: Option ‘ajax’ is not allowed for Select2
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 14:31

    Hello,

    The same situation you can see on our demo.
    You can try to edit etheme.js file to change it.

    Regards,
    Rose Tyler.

    #159590 Copied In reply to: Zoom only works when you load the page in landscape on ipad?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 14:21

    Hello,

    Please provide the link to page what you mean.

    Regards,
    Rose Tyler.

    #159587 Copied In reply to: Space between divs
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 14:16

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #159584 Copied In reply to: Footer looks super strange.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 13:58

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #159579 Copied In reply to: Translating to Serbian
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 13:57

    Hello,

    Please see screenshot http://prntscr.com/ev4a90 and check it now.

    Regards,
    Rose Tyler.

    #159578 Copied In reply to: Footer looks super strange.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 13:41

    Hello,

    Thank you for using our theme!
    Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if this problem persists when default theme is activated. Reply back if problem appears with our theme only. Then we’ll be able to help you. Also, we will need your wp-admin access.

    Regards,
    Rose Tyler.

    #159572 Copied In reply to: Mobile Button on Hover is causing issues.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 13:37

    Hello,

    Please take our apologies for inconveniences.
    Thank you for the notice.
    We will work to solve this issue.
    Thank you for understanding.

    Regards,
    Rose Tyler.

    #159571 Copied In reply to: User Registration Spam by Bots – Simple Captcha
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 13:29

    Hello,

    You’re welcome!
    The next theme update should be in 1 week.

    Regards,
    Rose Tyler.

    #159568 Copied In reply to: 'Continue' button in checkout not working
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 13:27

    Hello,

    Please try to translate now.

    Regards,
    Rose Tyler.

    #159565 Copied In reply to: Translating to Serbian
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 13:19

    Hello,

    Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if this problem persists when default theme is activated. Reply back if problem appears with our theme only. Then we’ll be able to help you.
    Please try to disable Ultimate Addons for Visual Composer plugin and then check.
    Also, we will need FTP access.

    Regards,
    Rose Tyler.

    #159559 Copied In reply to: [3.0] Error: Option ‘ajax’ is not allowed for Select2
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 13:11

    Hello,

    Sorry, but wp-admin credentials are incorrect. Please check them.

    Regards,
    Rose Tyler.

    #159557 Copied In reply to: Problem installing Royal v3.0 at Plugins Section
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 13:08

    Hello,

    Sorry for the delay in answering.
    This question is a bit unclear. Could you please clarify us with more details and provide a screenshot?
    Your site is under maintenance mode. Please provide WP Dashboard credentials.

    Regards,
    Rose Tyler.

    #159555 Copied In reply to: Full Wide Category Header with Sidebar
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 13:04

    Hello,

    Without FTP access we can’t check the issue completely.
    Also, we can’t login. Please check it.
    Try to update your translation .po file as described here http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ (the section “Updating a .po (and .mo) file”).

    Regards,
    Rose Tyler.

    #159553 Copied In reply to: Translating to Serbian
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 12:53

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #159547 Copied In reply to: Add to cart position
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 12:43

    Hello,

    Please use this plugin “Stop Spammers Spam Control”.
    I passed this question to our developers.

    Regards,
    Rose Tyler.

    #159546 Copied In reply to: User Registration Spam by Bots – Simple Captcha
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 12:36

    Hello,

    We can’t connect via FTP getting the error:
    Error: Connection timed out
    Error: Failed to retrieve directory listing

    Please check it.

    Regards,
    Rose Tyler.

    #159545 Copied In reply to: Removing Login code from all pages
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 12:23

    Hello,

    Thank you for using our theme!
    You can change logo image in Theme Options > Header > Logo image and Logo image for fixed header.
    To disable logo you can add this code in Custom css:

    .logo, .logo-with-menu {
    display: none !important;
}

    How to create custom.css you can watch in this tutorial https://youtu.be/Qok2zRedRMY

    Regards,
    Rose Tyler.

    #159544 Copied In reply to: Remove logo from Header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 12:14

    Hello,

    It can be done through the additional code customization that is out of our support scope, sorry.
    You need to have base html and php skills if you want to change or add some special functionality.
    You can try to use some third-party plugins.

    Regards,
    Rose Tyler.

    #159543 Copied In reply to: CAptcha on Comments and Review area
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 12:10

    Hello,

    I’ve sent a file to your email. Please replace it in js folder, use FTP.

    Regards,
    Rose Tyler.

    #159542 Copied In reply to: 'Continue' button in checkout not working
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 12:08

    Hello,

    Thank you for using our theme!
    Could you please provide wp-admin access in Private Content so we could check it?

    Regards,
    Rose Tyler.

    #159541 Copied In reply to: Single Blog Page Doesn't show any content
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 12:06

    Hello,

    I sent your report to our developers.
    Thank you for the notice.

    Regards,
    Rose Tyler.

    #159540 Copied In reply to: Attributes page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 12:02

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #159538 Copied In reply to: BROWSER SITE TITLE & EMPTY SHOPPING CART TEXT SHOWING DOUBLE (2 times)
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 11:02

    Hello,

    You’re welcome!
    Please check your topics:
    https://www.8theme.com/topic/custom-breadcrumb-background/#post-159517
    https://www.8theme.com/topic/related-products-not-showing-vertical-in-pre-footer-area/ http://prntscr.com/ev28nl

    Regards,
    Rose Tyler.

    #159527 Copied In reply to: BROWSER SITE TITLE & EMPTY SHOPPING CART TEXT SHOWING DOUBLE (2 times)
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 10:50

    Hello,

    Try to add this code in Custom css:

    .top-bar .languages-area {
    width: 40%;
    display: inline-flex;
}

    Regards,
    Rose Tyler.

    #159525 Copied In reply to: Currency and language switcher in a single line
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 10:46

    Hello,

    I’ve sent a file to your email. Please replace it in js folder, use FTP.

    Regards,
    Rose Tyler.

    #159524 Copied In reply to: Can't get past billing checkout screen for logged in users
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 10:33

    Hello,

    Fixed. Please check.

    Regards,
    Rose Tyler.

    #159520 Copied In reply to: BROWSER SITE TITLE & EMPTY SHOPPING CART TEXT SHOWING DOUBLE (2 times)
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2017 at 10:22

    Hello,

    Did you try to change it in Theme Options?
    Also, you can add this code in Custom css to change background image only on single product pages:

    .single.single-product .page-heading {
    background-image: url(https://armofsweden.com/wp-content/uploads/2017/04/Gold-Inka-Skull-Green-Jasper.jpg)!important;
}

    Regards,
    Rose Tyler.

    #159517 Copied In reply to: Custom Breadcrumb background?
  • 1 2 3 … 2,191 2,192 2,193 … 2,272 2,273 2,274
    Viewing 65,760 results - 65,731 through 65,760 (of 68,220 total)
Viewing 30 posts - 65,731 through 65,760 (of 68,220 total)
1 2 3 … 2,191 2,192 2,193 … 2,272 2,273 2,274

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