Page 2093 – 8theme.com

Forum Replies Created

Viewing 30 posts - 62,761 through 62,790 (of 68,221 total)

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Rose Tyler

Support staff

September 4, 2017 at 16:17

Hello,

Do you use the latest theme version?
Could you please provide wp-admin access in Private Content?
If you want to make this sidebar empty just add the empty text widget into the Appearance > Main sidebar.

Regards

#171549 Copied In reply to: Search Result

Rose Tyler

Support staff

September 4, 2017 at 14:49

Seems you sorted out http://prntscr.com/ggxrza

Regards

#171546 Copied In reply to: I can not change the background color of a page

Rose Tyler

Support staff

September 4, 2017 at 14:46

Hello,

Thank you for the notice.
The plugin will be updated soon https://www.8theme.com/download-plugins/page/2/

Regards

#171545 Copied In reply to: Ultimate Addons for Visual Composer – UPDATE

Rose Tyler

Support staff

September 4, 2017 at 14:44

Hello,

Please provide a screenshot of the problem and wp-admin access in Private Content.

Regards

#171544 Copied In reply to: " All Categories" string can't be translated via WPML

Rose Tyler

Support staff

September 4, 2017 at 14:41

Hello,

Please try to activate theme now.

Regards

#171543 Copied In reply to: Cannot install in my wp site. It says "You have reached activation number limit"

Rose Tyler

Support staff

September 4, 2017 at 14:39

Hello,

Go to Edit post > http://prntscr.com/ggxn24 and http://prntscr.com/ggxn7g

Regards

#171542 Copied In reply to: how to deactive the comments at the blog posts

Rose Tyler

Support staff

September 4, 2017 at 14:38

You’re welcome!

Regards

#171540 Copied In reply to: Reduce element

Rose Tyler

Support staff

September 4, 2017 at 13:45

You’re welcome!
Feel free to ask if you have any other questions.

Regards

#171534 Copied In reply to: Cannot read property 'is_mobile' of undefined

Rose Tyler

Support staff

September 4, 2017 at 13:44

Hello,

I sent your report to our developers.

Regards

#171533 Copied In reply to: Theme has lots of w3c validation Issues & page size is more heavy

Rose Tyler

Support staff

September 4, 2017 at 13:42

I’ve changed http://prntscr.com/ggwtet Please check and set your correct value here.

Regards

#171532 Copied In reply to: Instagram Feed

Rose Tyler

Support staff

September 4, 2017 at 13:37

You’re welcome!
If you’re happy with our service, don’t forget to rate us 5* in themeforest. ?

Regards

#171530 Copied In reply to: Single product'sTabs don't appear since last update 3.1

Rose Tyler

Support staff

September 4, 2017 at 13:35

Hello,

On our test site with legenda theme, we also use slider revolution plugin but don’t face the problem, so you need to try to disable 3rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins), clear cache and then check. Also, you may try to re-upload Revolution Slider plugin https://www.8theme.com/download-plugins/page/2/

Regards

#171528 Copied In reply to: Cannot read property 'is_mobile' of undefined

Rose Tyler

Support staff

September 4, 2017 at 13:18

Hello,

Ok. Feel free to ask if you have any other questions.

Regards

#171526 Copied In reply to: Problems at 768px of width
Rose Tyler

Support staff

September 4, 2017 at 13:16
Hello,

Please try to add this code in Theme Options > Custom css:

.single-product .product-information .email-link { display: none; }

Regards
#171525 Copied In reply to: Single product'sTabs don't appear since last update 3.1
Rose Tyler

Support staff

September 4, 2017 at 13:14

Hello,

Please comment this line https://prnt.sc/ggw62y in framework/theme-functions.php

Regards

#171524 Copied In reply to: How to Disable the Function Add Facebook Open Graph Meta Data

Rose Tyler

Support staff

September 4, 2017 at 11:08

You’re welcome!

Regards

#171517 Copied In reply to: Basic cosmetic questions
Rose Tyler

Support staff

September 4, 2017 at 11:07
Hello,

Please try this code:

.single-product .page-wrapper { background-color: white !important; }

Regards
#171516 Copied In reply to: I can not change the background color of a page
Rose Tyler

Support staff

September 4, 2017 at 10:55

Hello,

Please read this topic https://www.8theme.com/topic/google-analytics-tracking-code/

Regards

#171513 Copied In reply to: adding google analytics

Rose Tyler

Support staff

September 4, 2017 at 10:53

Hello,

We have checked the version that is available on codecanyon.net and this is 9.0.5 only. Plugin authors have not updated plugin version there and we can’t get it to share our customers.
We’ll upload the new version once it will be available on CC.

Regards

#171512 Copied In reply to: WooZone – WooCommerce Amazon Affiliates – OUT OF DATE

Rose Tyler

Support staff

September 4, 2017 at 10:50

Hello,

We did not test our theme with this plugin and don’t guarantee compatibility.
Try to disable Ajax Add to cart in Theme Options > E-Commerce > Single Product and check if the problem with the filter still persists.

Regards

#171511 Copied In reply to: Ajax Product Filter Premium won't work with Xstore?

Rose Tyler

Support staff

September 4, 2017 at 10:43

Hello,

Please try to activate theme now.
Note that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.

Regards

#171510 Copied In reply to: Activation Code
Rose Tyler

Support staff

September 4, 2017 at 10:35
Hello,

Please also add:

.woocommerce-breadcrumb { display: none; }

8Theme Options > E-Commerce > Single Product Page > Display related products.

Regards
#171507 Copied In reply to: Basic cosmetic questions
Rose Tyler

Support staff

September 4, 2017 at 10:32
Hello,

.header-wrapper.header-advanced .header-search.act-default input[type="text"], .header-wrapper.header-advanced .header-search.act-default div.fancy-select div.trigger { height: 38px; } .header-wrapper.header-advanced .header-search.act-default div.fancy-select div.trigger { line-height: 38px; } .header-wrapper.header-advanced .header-search.act-default #searchform .btn { height: 40px; } .header-wrapper.header-advanced .header-search.act-default div.fancy-select div.trigger:after { top: 18px; }

Regards
#171505 Copied In reply to: Reduce element
Rose Tyler

Support staff

September 4, 2017 at 10:24

Hello,

Sorry for the delay.
Check the documentation https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/ and make sure that file_get_contents() function is enabled in the server configuration.

Regards

#171502 Copied In reply to: error when loggin in wiht Facebook

Rose Tyler

Support staff

September 4, 2017 at 10:22

Hello,

Sorry, but your question is a bit unclear for me.

Regards

#171501 Copied In reply to: Upload photo to a new project

Rose Tyler

Support staff

September 4, 2017 at 10:17

Hello,

Sorry for the delay.
1. Please explain with more detail maybe provide screenshots what exactly you want to achieve.
2. You may find “Order way” options in Products element settings.
3. Please check settings of Social links element and set needed links.
4. Simply change # to your link http://prntscr.com/ggu5mh
We have this demo page https://www.8theme.com/demo/xstore/typography-page/faq/, if you want I may help recreate it, also you may use http://prntscr.com/ggu7in.
5. Simple delete link tag http://prntscr.com/ggu8f5
6. http://prntscr.com/ggu9mq
7. Please check our demo https://www.8theme.com/demo/xstore/corporate/certificates/
8. You may use SEO plugin.
9. This question doesn’t relate to our theme.

Regards

#171500 Copied In reply to: Shopping Cart Cosmetics

Rose Tyler

Support staff

September 4, 2017 at 09:46

Hello,

Please try to activate theme now.

Regards

#171495 Copied In reply to: Testing on my localhost and deploy in production

Rose Tyler

Support staff

September 4, 2017 at 09:43

Hello,

Please try to disable 3rd party plugins and then check.
Also, provide wp-admin access in Private Content.

Regards

#171494 Copied In reply to: Cannot read property 'is_mobile' of undefined

Rose Tyler

Support staff

September 4, 2017 at 09:32

Could you please provide wp-admin access in Private Content?

Regards

#171493 Copied In reply to: Instagram Feed

Rose Tyler

Support staff

September 4, 2017 at 09:30

Hello,

Please read https://www.8theme.com/faq/ (How to update plugins included in theme?)

Regards

#171492 Copied In reply to: Slider bug
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Viewing 62,790 results - 62,761 through 62,790 (of 68,221 total)

Viewing 30 posts - 62,761 through 62,790 (of 68,221 total)

← 1 2 3 … 2,092 2,093 2,094 … 2,273 2,274 2,275 →

Forum Replies Created

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