Hello,
Is your problem solved?
Regards
Hello,
Is your problem solved?
Regards
Hello,
Please try to disable 3-rd party plugins.
Regards
Hello,
Checkout page uses default Woocommerce template. You need to edit Woocommerce files if you want to change it.
Regards
Hello,
Could you please provide wp-admin access in Private Content?
Regards
Hello,
We did not test Classico theme with WordPress version 4.8.2. But a new version of the theme will be compatible with the latest WordPress version.
Regards
Hello,
1. Please provide wp-admin access in Private Content.
2. Create form using MailChimp plugin.
3. Please add this code in custom.css
.home .main-nav {
margin-bottom: 0;
}
How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.
Regards
Hello, @DjordjeB,
Please try to activate theme now.
Regards
Hello,
You need to use appropriate woocommerce and theme versions http://prntscr.com/gi5s1b so please update theme to latest version
https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/
After the update, you just need to synchronize translation files of the theme and woocommerce.
Before this make sure that you placed translation files into wp-content/languages/themes folder with correct name https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for legenda theme).
Button Sync allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.
Regards
Hello,
Please try these options – http://prntscr.com/gpcsah, Single Product Page > Sidebar by click on mobile.
Regards
Hello,
Could you please provide link to your site and wp-admin access in Private Content?
Regards
Hello,
Please explain your problem in details, also try to activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.
Regards
Hello,
You need to enter your purchase code to activate the theme, also, update all required plugins https://www.8theme.com/download-plugins/ http://prntscr.com/gi54g8
Regards
Hello,
Go to Theme Options > Color Scheme > Fixed Header Text Color > Dark.
Regards
Hello,
These problems persist when default theme is activated?
Regards
Hello,
Please try to use this code:
.single.single-etheme_portfolio .menu-item-36 a {
color: white;
}
Regards
Hello,
At first please update theme to the latest version http://prntscr.com/gkl0gf
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/ http://prntscr.com/gi54g8
Regards
Hello,
Did you try suggestions from this topic? https://www.8theme.com/topic/contact-form-not-working-4/
You use old versions of theme and plugins, so I would recommend making updates.
Follow instructions and update theme to the latest version 3.1:
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Also, update all required plugins: https://www.8theme.com/download-plugins/
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Regards
Hello,
This is 1 logo image – http://prntscr.com/gpcgok
Please follow instructions and update theme to the latest version 3.1:
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Also, update all required plugins: https://www.8theme.com/download-plugins/
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Regards
Hello,
Do you use a child theme? https://codex.wordpress.org/Child_Themes
We do not have this warning on our test installation, so please try to delete “woocommerce” folder, which is located in wp-content/themes/royal/ and upload woocommerce folder from the latest theme archive that you may download on ThemeForest.
Regards
Hello,
You may use settings of the banner element http://prntscr.com/gpca0p or custom css code dependent on what you need http://prntscr.com/gpca6y.
Regards
Hello,
You may add needed code in Text widget.
https://www.8theme.com/videos/ (Royal – WordPress ThemeEngine – Footer Set Up)
Regards
Hello,
Do you use a plugin to add compare button? It would be better to contact the plugin authors.
Regards
Hello, @Pamela,
Please create a new topic with your wp-admin access in Private Content https://www.8theme.com/forums/royal-wordpress-support-forum/ http://prntscr.com/gpc699
Regards
Hello,
Thank you for the notice. I have passed this topic to our developers.
Regards
Hello,
It is a bit difficult to sort out in the problem without possibility to check backend of your site.
Make sure that you use the latest versions of all plugins, and check http://prntscr.com/godoez, also try to disable 3-rd party plugins.
Go to Appearance > Themes > enable default theme and check if everything works fine.
Regards
Please upload logo image with needed dimension and add this code in Theme Options > Styling > Custom css:
.header-wrapper.header-top-menu .header-logo img {
min-width: 100%;
}
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Please clear cache and check http://prntscr.com/gobyrj
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https://prnt.sc/goboer and http://prntscr.com/gobooi
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You’re welcome!
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I am glad that you sorted out.
Regards