Forum Replies Created

Viewing 30 posts - 60,661 through 60,690 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 08:48

    Hello,

    Please try to activate theme now.
    Note that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 08:43

    Hello,

    We didn’t find compatibility problems. But don’t forget to create backup before starting the update process.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 08:37

    Hello, @buzzmg,

    Did you try to clear cache? Please see screenshot http://prntscr.com/hcq9ku

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 08:35

    Hello, @agenciafaro,

    Sorry for the delay due to the weekends.
    Please click on “File URL” button > Insert into Post, like http://prntscr.com/hcq962.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 08:27

    Hello,

    I am glad that you sorted out.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 08:26

    Hello,

    Hope you are having a nice day.
    Please check Theme Options > Footer > Footer Padding option.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 08:24

    Hello,

    Sorry for the delay due to the weekends.
    Please check the situation with Storefront theme – official WC theme. Also, please provide some screenshots of this problem to help me understand more.
    Thanks in advance!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 08:21

    Hello,

    Please provide a screenshot to help me understand more.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 08:19

    Hello,

    Please check Theme Options > Blog Layout.
    Comments are related to WordPress default settings and they can be disabled in WP Dashboard > Settings > Discussion and for each post in Posts > Edit needed post > disable “Allow comments” http://prntscr.com/bpei3p (to display the mentioned field check settings in Screen Options as shown on the screenshot http://prntscr.com/bpehvg ).
    Please read doc https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for royal theme) and use Loco Translate plugin to translate the theme.
    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2017 at 08:14

    Hello,

    You’re welcome! I am glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 20:59

    Please click on + and add row element and you will be able add needed elements inside the row, like http://prntscr.com/hbtw2a
    Here you may find more information – https://wpbakery.atlassian.net/wiki/spaces/VC/pages/4030510/WPBakery+Page+Builder+How+To+s

    Also, you need to update theme to 3.3 version https://www.8theme.com/demo/docs/royal/#!/installation_upgrade and update all required plugins: https://www.8theme.com/download-plugins/ http://prntscr.com/gtwfrk
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate the theme and skip Setup Wizard.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 16:54

    Hello,

    Could you please provide some screenshots of this problem to help me understand more?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 16:36

    You may use such screenshot maker as Lightshot and provide screenshot link.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 16:16

    You’re welcome! I am glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 16:07

    This article can be useful to change the number in the tab name https://docs.woocommerce.com/wc-apidocs/source-function-woocommerce_default_product_tabs.html#1110-1147, but it would be better to contact woocommerce support for further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 15:29

    I’ve asked you about screenshot. You may use such screenshot maker as Lightshot.
    Or provide wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 15:27

    Did you have this functions woocommerce_default_product_tabs in files that you edited?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 15:24

    Please provide screenshot of code that you added.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 15:20

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 15:15

    Hello,

    It were elements in Appearance > Widgets > Left side top bar area. Please check now.
    Read more about widgets – https://www.8theme.com/documentation/docs/widgets-custom-widget-areas/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 15:11

    To remove the number you need to make changes in files, sorry but additional customisation in files is out of our support scope.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 14:38

    Oh I see, you are right, it can’t be correctly changed via custom css. I’ve deleted the previous code from Custom css.
    Did you make changes, in files, to change reviews form?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 14:22

    Hello,

    Please try to add this code in custom css http://prntscr.com/hbofkm:

    .products-grid .product .product-image-wrapper, .sidebar-position-without .products-grid.product-count-3 .product {
        text-align: center;
    }
    .products-grid .product .product-image-wrapper {
        margin-top: 15px;
    }

    How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 14:03

    You’re welcome!
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 13:34

    Hello,

    You may set Shop page in WooCommerce > Settings > Products > Display > Shop page.
    Read more – https://docs.woocommerce.com/document/configuring-woocommerce-settings/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 13:26
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 13:24

    Hello,

    On 1 demo – http://prntscr.com/hbnlkc
    [title subtitle="Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor. Ut enim ad minim veniam."]FEATURED PRODUCTS[/title]
    2 – http://prntscr.com/hbnlyf
    Unfortunately, it is not possible to have Title, Subtitle & View more products together.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 13:12

    You need to add custom css code in custom.css file of legenda parent theme or in style.css file of child theme. Custom.css file of child theme woun’t work correctly, so I would recommend you to transfer all your custom code in style.css file of child theme.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 13:11

    You need to add custom css code in custom.css file of legenda parent theme or in style.css file of child theme. Custom.css file of child theme woun’t work correctly, so I would recommend you to transfer all your custom code in style.css file of child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2017 at 13:03

    You’re welcome!

    Regards

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    Viewing 60,690 results - 60,661 through 60,690 (of 68,223 total)
Viewing 30 posts - 60,661 through 60,690 (of 68,223 total)
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