Hello belen,

Thank you for reaching out to us.

Please try to change zoom in settings of your browser window – https://prnt.sc/bJW0jumajXu2

Best Regards,
8Theme’s Team

Hello Zaryab Imran,

Edit a page using Elementor > search for element – https://prnt.sc/1k3Brjfxk_Q9 > https://prnt.sc/s8Gi-ZVKnUTQ

Warm Regards,
The 8Theme Team

Hello FK Graphics,

Please provide the correct credentials – https://prnt.sc/xH30pNU20rOw

Best Regards,
8Theme’s Team

Hello Zaryab Imran,

Thank you for getting in touch with us.

Please try to use Product Categories element – https://xstore.8theme.com/elementor/demos/minimal-fashion02/product-categories-element/

Warm Regards,
The 8Theme Team

Hello Zaid,

https://prnt.sc/j20LxHKam53x

Best regards,
The 8Theme Team

Hello Zaid,

We appreciate your prompt response.

We’ve translated strings from your screenshot vis Loco Translate > Plugins > XStore Core. Please clear cache and check the result.

Best regards,
The 8Theme Team

Hello FK Graphics,

We hope this message finds you well.

We kindly request that you connect to your files via FTP and rename the “mailchimp-for-woocommerce” plugin folder. This action will disable the mentioned plugin, which should help address your current issue.

Following this, please contact the support team of the plugin for further assistance.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

Hello danijel,

We appreciate your prompt response.

1/ Please go to Header Builder via Elementor > edit templates > disable overlap https://prnt.sc/3jw_yfdKinQ8 , after that the “a significant portion of the text becomes invisible due to margins” will be solved.

2/ Please read and follow the instructions written in this doc: https://www.wpbeginner.com/wp-tutorials/how-to-completely-disable-comments-in-wordpress/

3/ Theme Options > Blog > Single post > please test different layouts. If this is not what you are looking for, please enable the featured image, and provide the URL of a single post here with a detailed description of the desired result. We will help you with custom CSS code.

4/ Theme Options > Blog > Show “Byline” > Off.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello joebuston,

We hope this message finds you well. We kindly request that you provide us with a video documenting your situation during the next update. It appears that your case may be unique, and a detailed review of the video will enable us to offer more precise guidance.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello The Egyptian Developers,

Thank you for letting us know.

Best regards,
The 8Theme Team

Hello Zaid,

We appreciate your prompt response.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
The 8Theme Team

Hello Scal23,

Thank you for reaching out to us with your query. We are delighted to assist you in setting up your WooCommerce site for selling ink cartridges.

For a store where customers need to filter by printer brand and model to find compatible ink cartridges, you can select any of our demos and create there Brands and Categories, associate them with products, and use next filters for the Shop sidebar – https://prnt.sc/6u0Q5cxZ_QDo

However, to provide you with the best possible recommendation, we would appreciate more details about your specific needs and preferences. This will help us tailor our advice to better suit your project.

Please feel free to respond at your convenience, and we will be more than happy to further assist you in choosing the perfect demo content for your store.

Best Regards,
8Theme’s Team

Hello Mark,

We hope this message finds you well. We have reviewed the screenshot you provided and noticed that it includes third-party plugins. Please be aware that these plugins are not included with our theme package, and we are not the developers of these plugins.

For assistance with these plugins, we recommend contacting the authors directly. They will be able to provide you with the most accurate and helpful information.

You are using the latest version of the WooCommerce plugin already https://prnt.sc/Vsw36l-7Fl20

Thank you for your understanding.

Best regards,
The 8Theme Team

Hello MustafaPatel,

Thank you for reaching out to us.

Could you please provide the URL of the page containing the text you mentioned? We have noted that the information is outdated and needs to be revised.

Upon reviewing your website at https://cel*****e.com/, we observed that the demo content has been installed. Do you require any further assistance from our side? Please describe specifically what you would like to receive.

We look forward to your response.

Best Regards,
8Theme’s Team

Hello Asmit Kumar Sah,

Thank you for contacting us regarding the loading behavior of your website.

Upon reviewing your site, we were unable to observe the issue you mentioned. To assist you further, may we kindly ask which browser you are using? Additionally, it would be extremely helpful if you could provide a video recording of the problem as it occurs.

Thank you for your cooperation.

Best Regards,
8Theme’s Team