Page 1978 – 8theme.com

Forum Replies Created

Viewing 30 posts - 59,311 through 59,340 (of 68,223 total)

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Rose Tyler

Support staff

January 16, 2018 at 13:09

You’re welcome!
Have a nice day.

Regards

#182047 Copied In reply to: Footer Instagram widget bug

Rose Tyler

Support staff

January 16, 2018 at 13:08

Cross-sells are products that you promote in the cart, based on the current product. We do not have special settings for this in our theme. You may contact WC plugin support and ask how to achieve the desired result.

Regards

#182046 Copied In reply to: Cross sell on single product page

Rose Tyler

Support staff

January 16, 2018 at 11:38

Hello, @octanormadria

I’ve sent the file. Please check email.

Regards

#182033 Copied In reply to: instagram not show images

Rose Tyler

Support staff

January 16, 2018 at 11:36

You’re welcome!
Have a nice day.

Regards

#182032 Copied In reply to: Instagram widget not working

Rose Tyler

Support staff

January 16, 2018 at 10:56

Hello,

Please provide us with your website URL so we can take a closer look.

Regards

#182028 Copied In reply to: sticky menu right

Rose Tyler

Support staff

January 16, 2018 at 10:54

Hello,

Do you use some cache plugin? Please try to clear cache and check one more time, If the problem won’t be solved, please provide wp-admin access In Private Content.

Regards

#182027 Copied In reply to: Instagram widget not working
Rose Tyler

Support staff

January 16, 2018 at 10:46
Hello,

Please add this code in custom.css file:

.header .logo img { max-width: 400px !important; width: 400px; }

How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.

Regards
#182025 Copied In reply to: Logo size
Rose Tyler

Support staff

January 16, 2018 at 10:42

Hello, @Dierenshop Joy

I am glad that the problem was solved.

Regards

#182024 Copied In reply to: instagram not show images

Rose Tyler

Support staff

January 16, 2018 at 10:02

Hello,

Thanks for the topic. Hope you are having a nice day.
I’ve passes your request to our developers. Hope a fix for this will be added in next theme update. Follow the changelog.

Regards

#182015 Copied In reply to: Mobile Menu Question

Rose Tyler

Support staff

January 16, 2018 at 09:59

Hello,

Thanks for the topic.
You need to contact your hosting provider to sort out this problem.

Regards

#182014 Copied In reply to: Installation Errors

Rose Tyler

Support staff

January 16, 2018 at 09:44

Hello,

WooCommerce Categories widget is default widget of WooCommerce plugin and we don’t have any options to change it. If you press on category it will show products from category and all the subcategories. The same with the subcategory: it will show the products from subcategory and all the subcategories of this subcategory.
If you don’t want to show the other categories when you are at subcategory you can use option Only show children of the current category in Appearance > Widgets > Shop sidebar > WC Categories widget http://prntscr.com/eimi1d

I’ve checked your site and do not see the problem http://prntscr.com/i13ebs > http://prntscr.com/i13eey Have you sorted out? If not please describe your problem in more details.

Regards

#182011 Copied In reply to: Product Category Widget

Rose Tyler

Support staff

January 16, 2018 at 09:33

Hello,

Please read this article https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/
On single product page can be shown Related products and Up-Sells product.
These products you may enable in Theme Options > E-commerce > Single products
– Display related products > On.
– Location of upsell products > After content.

Regards

#182010 Copied In reply to: Cross sell on single product page

Rose Tyler

Support staff

January 16, 2018 at 09:29

Hello,

I am glad that the problem was solved.
Have a nice day.

Regards

#182009 Copied In reply to: Menu 8Theme Options no funciona

Rose Tyler

Support staff

January 16, 2018 at 09:27

Hello,

Your site under maintenance mode, so please provide us with temporary wp-admin access in Private Content.
Also, describe your problem in more details for better understanding.
Thanks in advance.

Regards

#182008 Copied In reply to: Custom links

Rose Tyler

Support staff

January 16, 2018 at 09:25

Hello,

I hope you are well today and thank you for the topic.
To close first category, edit wp-content/themes/woopress/js/etheme.js file. Find and comment out line 1714 http://prntscr.com/i136pa:
$this.find('>li').first().find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();

Regards

#182007 Copied In reply to: How i can close the first category?

Rose Tyler

Support staff

January 16, 2018 at 09:20

Hello,

To be able to delete custom widget areas, please replace admin.js file file in royal/framework/js folder via FTP. Before this please make a backup of current your admin.js file. We’ve sent the new admin.js file to your registration email.

Please read about footer in our documentation https://www.8theme.com/demo/docs/royal/#!/9_footer + https://www.8theme.com/videos/ (Royal – WordPress ThemeEngine – Footer Set Up). You need to create footer static block > add static block widget in Footer 1 widget area > select name of your block.
To get VC editor shown for static blocks go to wp dashboard > Visual Composer > Role Manager > Post Types > Custom > tick “static blocks”.

Please describe the problem with widgets in details. Could you provide temporary wp-admin access in Private Content?

Regards

#182006 Copied In reply to: SO many custom sidebars and not showing where they should!

Rose Tyler

Support staff

January 16, 2018 at 09:16

You’re welcome!
Have a nice day.

Regards

#182005 Copied In reply to: Some questions about Search

Rose Tyler

Support staff

January 16, 2018 at 09:05

You’re welcome!
Have a nice day.

Regards

#182003 Copied In reply to: Screets Live Chat Plugin – Setup Questions

Rose Tyler

Support staff

January 16, 2018 at 09:04

Hello,

We’ve sent wp-instagram-widget.php file to your registration email.
You need to replace this file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

Regards

#182002 Copied In reply to: Instagram not displaying images

Rose Tyler

Support staff

January 16, 2018 at 09:03

Hello, @andriwbm

We’ve sent wp-instagram-widget.php file to your registration email.
You need to replace this file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

Regards

#182001 Copied In reply to: instagram not show images

Rose Tyler

Support staff

January 16, 2018 at 09:01

Hello,

You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

Regards

#181999 Copied In reply to: masonry blog carousel, error bug after changing size

Rose Tyler

Support staff

January 16, 2018 at 09:00

You’re welcome!
Have a nice day.

Regards

#181997 Copied In reply to: How to change hover color and back to top button before hovering the mouse
Rose Tyler

Support staff

January 16, 2018 at 08:59
Hello,

Please use this css code:

.empty-cart-block:before { display: none; }

Regards
#181996 Copied In reply to: How to remove default empty cart picture in the "empty cart" page
Rose Tyler

Support staff

January 16, 2018 at 08:56
Please change this code

.portfolio-item .portfolio-image { background-color: transparent; }

to:

.portfolio-item .portfolio-image { background-color: transparent !important; }

Regards
#181995 Copied In reply to: Portfolio thumnails size
Rose Tyler

Support staff

January 16, 2018 at 08:54

You’re welcome!
Feel free to ask if you have any other questions.
Have a nice day.

Regards

#181994 Copied In reply to: Quick Links

Rose Tyler

Support staff

January 16, 2018 at 08:52

Hello,

I’ve checked your menu and do not see the problem. Is it solved? If not, please describe how I can re-create the problem.

Regards

#181993 Copied In reply to: Different advance menu properties

Rose Tyler

Support staff

January 16, 2018 at 08:47

Hello,

I am glad that the problem was solved.
Have a nice day.

Regards

#181991 Copied In reply to: Blog page displayed as boxed layout

Rose Tyler

Support staff

January 16, 2018 at 08:45

Hello,

1. Please provide screenshot for better understanding.
2. I uploaded missing fonts via FTP.
Try to use “Raw HTML” VC element instead of the Text element.

Regards

#181990 Copied In reply to: Too much padding between menu and slider with Full width slider

Rose Tyler

Support staff

January 16, 2018 at 08:37

That would be much appreciated 🙂

Regards

#181989 Copied In reply to: Does not work Ajax filter for the price of products
Rose Tyler

Support staff

January 15, 2018 at 17:00
In this case, please use this code also –

.search.search-results .page-heading, .search.search-no-results .page-heading { display: none; }

Regards
#181941 Copied In reply to: Some questions about Search
← 1 2 3 … 1,977 1,978 1,979 … 2,273 2,274 2,275 →

Viewing 59,340 results - 59,311 through 59,340 (of 68,223 total)

Viewing 30 posts - 59,311 through 59,340 (of 68,223 total)

← 1 2 3 … 1,977 1,978 1,979 … 2,273 2,274 2,275 →

Forum Replies Created

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