Hello Bagwani,

We would like to suggest an optimal configuration for the header builder. It is advisable to place two sub-containers within a single container and set it to ‘sticky’. This arrangement will ensure the desired functionality and appearance.

Otherwise, both elements may appear to be sticky https://prnt.sc/j8RS-9W56svb , but in reality, they will be on the same level, causing the card of the first container to be positioned underneath.

To assist you effectively, please provide us with temporary wp-admin access.

Best Regards,
8Theme’s Team

Hello belen,

We appreciate your prompt response.

On which page the problem with swiperlnit.min.js is visible still?

Best Regards,
8Theme’s Team

Hello Abhijeet Panja,

Thank you for getting in touch with us.

The product description contains tags, and when a part of the excerpt is taken to show in Quick View, some unclosed tags cause the problem.
There are 2 ways, you can set “”More Details” Length (Charts)” 999999999, in Theme Options > WooCommerce > Shop elements > Quick view OR disable More Details Link via Theme Options > WooCommerce > Shop elements > Quick view.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us with your concerns regarding the translation of your website.

Please rename https://gyazo.com/ae3dae16c3e5fb3d193c98db38018c84 and https://gyazo.com/2c3fc6320c29e46b710b58e23a6a1fd3 to xstore-pl_PL.po and xstore-core-pl_PL.po

Best Regards,
8Theme’s Team

Hello pankaj kumar,

We’ve applied patches at your request.

Best Regards,
8Theme’s Team

Hello Abdullah,

Thank you for reaching out to us and for providing a detailed description of the issue you’re encountering on the Shop page of your website.

We were unable to observe the problem, the filter works fine on your site right now.
We kindly ask you to clear your browser cache and check the page again. Additionally, could you please confirm which browser you are using where the issue appears? We also recommend testing the page on different devices and browsers to see if the issue persists.

Thank you for your cooperation and understanding.

Best Regards,
8Theme’s Team

Hello patrickjanko,

Thank you for reaching out to us with your query.

To insert the Static Block “Gift Packing tab” into the XSTORE ELEMENTOR GROCERY MARKET area, please follow these steps:
– edit page using Elementor
– settings of Tabs element > Items
– select static block – https://gyazo.com/6c9010fb1dabede8609966eec8a513a5

Best Regards,
8Theme’s Team

Hello Festigift,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello Sheraz,

Please check the images on the Home page and let us know if further assistance is needed.

Best Regards,
8Theme’s Team

https://www.8theme.com/topic/how-to-remove-some-social-media-icons-on-the-footer-and-on-the-sidebar/#post-406106

Hello risbo,

Thank you for reaching out to us with your query. To remove a social media icon like Indeed from your platform, you can typically do so through the Appearance > Widgets > Shop sidebar > edit content of the sidebar.

If you need further assistance or specific step-by-step guidance, please provide us with temporary wp-admin access.

Best Regards,
8Theme’s Team

Hello Zeeshan Ahmad,

Thank you for reaching out to us with your concern.

Please temporarily activate the Storefront theme (Appearance > Themes) and check how it works with this default WooCommerce theme.
Should the issue persist irrespective of the theme activated on your site, we advise you to contact WooCommerce support for further assistance – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

Hello Sheraz,

We hope this message finds you well.

The demo version contains numerous images, necessitating multiple imports of images only, rather than the entire demo content. This requirement arises due to specific server parameters, only some of our customers have this issue.

Could you please clarify why the settings we configured for you were removed and the demo was reinstalled? Understanding your reasons will help us provide better support and ensure the demo aligns with your needs.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

Hello Martin,

We appreciate your prompt response.

Please provide temporary wp-admin and FTP access.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello Rodrigo Carlos,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team