Hello ValiPirvu,

Thank you for reaching out to us with your query. To duplicate a Shop Page with the same properties, using a standard duplicate page plugin might not suffice as it often only copies the basic page structure without the dynamic content specific to a Shop Page.

We would recommend you to contact support of WooCommerce – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

We’ve added custom CSS code in settings for elements on your page – https://gyazo.com/9fc7f8e3ba3dcb3606504a55f41a5553

Best Regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

We would like to inform you that the current behavior you observed is the default setting, as demonstrated in our demos. Please be assured that this is not a bug. Currently, the selector doesn’t have the option to have the dark border when a particular variation is selected, unfortunately.

You are welcome to submit a feature request on our request board at https://www.8theme.com/taskboard/. Should your suggestion garner sufficient support from other customers, our development team will take it into consideration for inclusion in future updates.

Best Regards,
8Theme’s Team

Hello,

We kindly request that you contact your hosting provider and relay our need for FTP access credentials. Specifically, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type.

Thank you for your attention to this matter.

We would like to bring to your attention that utilizing the Appearance theme editor or a file manager plugin via the site Dashboard to implement fixes or code carries the risk of inducing fatal errors. Such errors could potentially result in you being locked out and the website becoming inaccessible. It is for this reason that we recommend editing files through FTP; the use of the File Manager or theme editor alone does not offer the level of security and control required for such operations.

Best Regards,
8Theme’s Team

https://www.8theme.com/topic/problem-with-the-page-layout-sticky-all-page/#post-406575

Hello ghadeeralhamlii,

Thank you for reaching out to us.

Please apply patches – https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/

Best Regards,
8Theme’s Team

Hello Festigift,

Thank you for reaching out to us with your query.

Do you want to show product categories on the Cart page? Please provide the URL of the page and temporary wp-admin access.

Best Regards,
8Theme’s Team

Dear Bagwani,

Whope this message finds you well.
We would like to inform you that stretching the current image will result in a loss of quality. Could you kindly prepare an image that is initially of the desired width?

Best regards,
8Theme’s Team

Hello lyana,

We apologize for the delay in responding to your inquiry.

[Private Content]

Best regards,
8Theme’s Team

Hello shopsangam,

We would like to inform you that the result corresponds to the number of non-empty categories on your website.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your concern.

Could you please specify if the problem occurs only on certain pages, or could it potentially happen on any page? Additionally, could you inform us which browser you are using to help us better understand the issue?

Best Regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

1/ “Right now product is repeating on product carousel, i dont want it to repeat” – what exactly page and section? Please provide a video or screenshots.

2/ To remove blinking we’ve disabled the motion effect for the button – https://gyazo.com/df8ec4bbee184c3b33db3431da28fcd2

3/ It seems you have already fixed the underline of items heading – https://gyazo.com/ae2c92392dc81b5f24efe56fc18a76e1

Best Regards,
8Theme’s Team

Hello @Zito9,

Is there anything else we can help you with?

Warm Regards,
The 8Theme Team

Hello Ankit Khandelwal,

Please contact your hosting provider to fix this problem.
Make sure that your hosting:
1. Allows http/https outgoing connects
2. 136.243.62.35 availability from your source IP address.

Additionally, downgrade the PHP version to 8.1.

Let us know an answer from your hosting provider.

Best Regards,
8Theme’s Team

Hello, trendy,

Thank you for reaching out to us.

To better understand the issue you are encountering, we kindly request that you record a video demonstrating the steps you are taking. This will enable us to accurately replicate the problem on our end.

Additionally, please provide us with FTP access to facilitate a more thorough investigation.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Thank you for your cooperation.

Best regards,
The 8Theme Team