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Viewing 30 posts - 53,401 through 53,430 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2018 at 10:37
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2018 at 10:09

    Hello,

    4. You’re welcome!
    5. There is no place to show that arrows because if we enable them they will be too close to removing button https://prnt.sc/kizggn Is it ok for you?
    6. Please clear cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2018 at 07:58

    Hello,

    You can use this custom css code:

    .tax-brand .term-description {
        display:  none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2018 at 07:45

    Hello,

    You need to translate only woopress theme, you don’t need to translate child theme. I think you did not make changes in the child theme that have child theme text domain.
    Please read this article https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for woopress theme).
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2018 at 07:41

    Hello,

    Ok. Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2018 at 07:33

    Hello,

    Have you tried to disable all 3rd party plugins? Do you have the same problem with parent theme activated on site?
    Please provide us with temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2018 at 07:29

    Hello,

    Thank you for letting us know.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2018 at 07:27

    Hello,

    In this case, please describe the problem in more details. On which page do you face the problem? Where exactly did you make the translation? Did you clear cache before checking frontend?
    Also, provide us with temporary wp-admin access in the Private Content area so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2018 at 07:21

    Hello,

    Thanks for the screenshot.
    Please make sure that Static blocks are enabled in Theme Options > General > Layout http://prntscr.com/kj701q
    If this doesn’t help, provide us with temporary wp-admin access so we can take a closer look.
    Waiting for your reply.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2018 at 07:14

    Hello,

    You’re welcome!
    Have a nice day 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2018 at 15:56

    Please make sure that you added the code in Global Custom CSS area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2018 at 15:17

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2018 at 13:05

    Hello,

    You can change “Main Color” in Theme Options > Styling > Content.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2018 at 09:19

    Hello,

    Oh I see. Please use .post-type-archive-product class.
    Let me know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2018 at 07:31

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2018 at 07:30

    Hello,

    Thanks for contacting us.

    Please, make sure you have checked all the server requirements before the installation – http://prntscr.com/ke4alx
    As a see, demo content was installed on your site. If you prefer another demo version you can import it via Theme Options > Import/Export.
    If you don’t want to import all of our dummy content or just need separate pages from our demo, also if you can’t use one click import according to server settings Import of .XML files is your way. We included all the demo versions and additional pages import to XML files folder of theme package. There you’ll be able to see .xml files, Revolution slider archives. Legenda Theme Options can also be imported by copying the text file and pasting the its content into the Import from file field on the Import/Export tab in Legenda Theme Options https://www.8theme.com/demo/docs/legenda/

    Feel free to ask if you have any other questions.

    Here you can find our video tutorials https://www.8theme.com/videos/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2018 at 07:25

    Hello,

    We have tried FTP access to connect to your server and we can’t connect. Please check (FTP hostname, FTP username, FTP password).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2018 at 07:16

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2018 at 07:14

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    .pswp__bg {
        background-color: white;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2018 at 07:12

    Hello,

    I am glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2018 at 15:55

    Hello,

    Looks like the problem relates to coding on your server, so translation via Loco Translate is saved incorrectly. The same problem persists even with default theme Twenty Seventeen. Please use Poedit to make the translation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2018 at 15:33

    Hello,

    Please try to add those rules to your .htaccess file:

    <IfModule mod_substitute.c>
    SubstituteMaxLineLength 10M
    </IfModule>

    Let me know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2018 at 15:20

    Hello,

    Did you edit theme files?
    Please provide FTP access also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2018 at 14:43

    Hello,

    Please go to Loco Translate > Themes > select Legenda theme. Press “Add new language” http://prntscr.com/kdu7qt. Translate strings and Save.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2018 at 14:20

    Hello @artur,

    Thanks for contacting us.
    Please create new topic https://www.8theme.com/forums/legenda-support-forum/ Describe your problem in more details and provide temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2018 at 14:02
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2018 at 13:43

    Hello,

    Thanks for contacting us.
    I’ve deactivated some plugins that are unrequired for this version. Please check product editor now http://prntscr.com/kdtajn
    Also, I would recommend you to update PHP to version 7.2 as WooCommerce plugin recommends https://prnt.sc/kdt9j2

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2018 at 10:47

    Please try to edit Shop page > Page Layout > Show Page Heading.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2018 at 09:39

    Hello,

    Please provide FTP access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2018 at 07:32

    Hello,

    You can inspect code on site using inspector tools. To access it, open a web page or web app in Google Chrome. Either:
    -Select the Chrome menu Chrome Menu at the top-right of your browser window, then select Tools > Developer Tools.
    -Right-click on any page element and select Inspect Element.
    The DevTools window will open at the bottom of your Chrome browser.

    There is the border, that can be removed using this custom css:

    .copyright-1 .container .row-copyrights {
        border: none;
    }

    http://prntscr.com/kdo8i0

    Feel free to ask if you have any other questions.

    Regards

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    Viewing 53,430 results - 53,401 through 53,430 (of 68,227 total)
Viewing 30 posts - 53,401 through 53,430 (of 68,227 total)
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