Hello, Chirag Modi,

There is no Elementor version of the page, by default, but the content is not very complicated, which means you will be able to create a similar layout using Eleemntor from scratch.
For example, this part https://prnt.sc/H6Y5TJb-esL5 is created using the Slider Revolution plugin. Please download the slider template – https://we.tl/t-DtXI0dWrs4 and import it on your site.
Our studio feature allows you to import sections from different demos created using Elementor – https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/ It can be useful in your case.

Best Regards,
8Theme’s Team

Hello, Chirag Modi,

Thank you for reaching out to us.

https://xstore.8theme.com/demos/home-yellow-xstore/ – This is the Home page, not a full demo version.
Please install the Default demo version, like shown in this video – https://youtu.be/UAlAkvoilfk , > go to Pages > Add new > import Home yellow xstore page – https://youtu.be/wkIKN2IyEZI , then Dashboard > Settings > Reading > Your homepage displays > select the Imported Home page.

This is a WPBakery page, you do not use Elementor to prevent conflicts.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, Chirag Modi,

Thank you for contacting us regarding the issue you are experiencing with the Revolution Slider and Elementor plugin conflict on your website.

To assist you more effectively, could you please provide us with access to a live version of your site?
Additionally, it would be helpful if you could record a video demonstrating your settings and the specific problem you are encountering.
Could you also inform us of the PHP version currently in use on your site and the demo content version imported?

Furthermore, we recommend reaching out to the Elementor plugin support team for additional guidance. They can be contacted via the following link: https://wordpress.org/support/plugin/elementor

We look forward to your response and are eager to resolve this issue promptly.

Best regards,
The 8Theme Team

Hello, Liza,

Thank you for reaching out to us with your concerns regarding the migration of your website to WordPress.com hosting. We understand the importance of a smooth transition and are here to assist you.

Please downgrade PHP version to 8.1 or 8.2 first.
Then enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Provide us with temporary wp-admin and FTP access, and we will check the problem more deeply.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello, Anas,

Thank you for contacting us and for using XStore.

Please clear cache and check now.

Warm Regards,
The 8Theme Team

Hello, Adeeb Ahmed,

Thank you for reaching out to us.

Please try to disable all third-party plugins that are not included with XStore
(https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the problem.

Best Regards,
8Theme’s Team

Hello, Techno Fortress,

Thank you for reaching out to us with your concern.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello, Snapp,

Thank you for reaching out to us.

Please record a video of your actions and the problem.

To better understand and resolve the issue you are experiencing, we kindly request that you provide us with a video recording of the actions leading to the problem. Additionally, please include the URLs of the pages featured in the video.

For a more thorough assessment, we would also appreciate temporary access to your wp-admin. This will enable us to diagnose the issue more effectively.

Warm Regards,
The 8Theme Team

Hello,

Private Content

Best Regards,
8Theme’s Team

Hello ProdbyDaan,

Thank you for contacting us and for using XStore.

1/ You are using CDN, please temporarily disable it and check the result.

2/ Try to disable all third-party plugins that are not included with XStore
(https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the problem.

3/ If you do not plan to use Variation Gallery, it can be disabled via Xstore > Theme Options > Woocommerce Shop> Single Product Page > Variation Gallery.

Let us know the results.

Warm Regards,
The 8Theme Team

Hello, Ajaz,

To edit this static block content https://prnt.sc/Svg0_GzqZhWO , go to Static blocks > https://prnt.sc/ZTmLadI4msB5 and edit content using Elementor https://prnt.sc/yRTWRf901Oqd

Best Regards,
8Theme’s Team

Hello, Ombi,

Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.
Navigate to Elementor > Tools > Regenerate CSS & Data.

If this doesn’t help, provide us with temporary wp-admin access to your site, and we will investigate the issue more thoroughly.

Best Regards,
8Theme’s Team

Hello, Kmc,

Thank you for reaching out to us with your inquiries.

1/ Custom CSS code can be used:

.elementor-widget-theme-etheme_mobile_menu .etheme-elementor-nav-menu.vertical .nav-sublist-dropdown, .elementor-widget-theme-etheme_mobile_menu .etheme-elementor-nav-menu.vertical .nav-sublist-dropdown .nav-sublist > ul {
    border: none !important;
}

2/

.item-design-dropdown .nav-sublist-dropdown ul > li > .etheme-elementor-nav-menu-item .elementor-item {
    font-size: 14px;
    font-weight: 600;
}
.item-design-dropdown .nav-sublist-dropdown ul > li.menu-item-has-children .nav-sublist .elementor-item {
    font-size: 10px;
    font-weight: 300;
}

3/

.elementor-location-header .etheme-elementor-off-canvas__main:has(.etheme-elementor-off-canvas__close-button.outside) {
    width: 100vw !important;
}

4/ https://www.8theme.com/documentation/docs/how-to-add-an-image-for-a-menu-item/
5/ There are no such settings, by default.

We trust that the information provided will be of significant assistance to you.

Best Regards,
8Theme’s Team

Hello, Ombi,

Thank you for reaching out to us. We’re sorry to hear about the issues you’re experiencing after updating the theme and core plugins. We understand how important it is for your website to run smoothly, and we’re here to help.

Sometimes, post-update issues are simply due to old cached files. Please clear your website’s cache as well as your browser cache.

Updating the theme should not cause any issues unless the previous version was significantly outdated. Currently, we are unable to view your site and you have not provided any screenshots, which makes it challenging for us to understand the specific problem you are facing. Could you please provide temporary wp-admin access so that we can examine your site more closely and offer the necessary support?

Best Regards,
8Theme’s Team

Hello, pablostevens,

We kindly request that you either disable the IP restriction or grant access to our site for users in Ukraine.

Best Regards,
8Theme’s Team