Hello, Anas,

Thank you for reaching out to us with your query.

We kindly request that you clear the cache using the designated plugin and also clear the cache of your mobile browser. Please check the results after performing these actions.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us. To enable the Cash on Delivery (COD) option on your checkout page, please follow these steps:

1. Log in to your website’s admin panel.
2. Navigate to the payment settings section.
3. Look for the Cash on Delivery option and enable it.
4. Save the changes to apply them.

Test how it works when the Advanced layout is disabled in Theme Options >> WooCommerce >> Cart/Checkout Layout.

If you encounter any issues, please let us know what exactly plugin you use for payments and provide us with temporary wp-admin and FTP access. We will check what can be done to help you.

Best Regards,
8Theme’s Team

Hello, Tugba,

If you do not remember how you translated texts, you can install the Loco translate plugin > edit translation of WooCommerc, theme, Core plugin (search for mentioned text and change translation), and the text will be displayed according to your changes > then disable the Loco plugin.

Best Regards,
8Theme’s Team

Hello, IslomSalih,

We appreciate your prompt response.

Header Builder via Elementor is activated on your site, which means Theme Options settings do not work for the header.

Items of this menu settings are – https://prnt.sc/HdgD-L-da7EM https://prnt.sc/4wYypCpbTCb- and here is a video for a better understanding – https://youtu.be/Qi0f1DWSH5U?feature=shared

This is not connected with the WP menus (Appearance > Menus) because of the source type option here – https://prnt.sc/vFZSvCIUepXx

We’ve edited the settings for you – https://prnt.sc/gIQIoRVoQ5WD Please clear cache and check the menu now https://gyazo.com/23f00b8e5e120cd69234baab9cfcecdc

Best Regards,
8Theme’s Team

Hello, Razi,

We regret to inform you that the functionality you are seeking is not available by default in our theme.

You are welcome to submit your feature request on our request board at https://www.8theme.com/taskboard/. Should your suggestion garner sufficient support from other customers, our development team will take it into consideration for inclusion in future updates.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your query.

To assist you further, could you please provide more detailed information regarding your inquiry?

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your concern.

Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-enable-header-overlap/

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your query. We appreciate your interest in enhancing your product pages with customized features.

Currently, our default settings do not include the options you are seeking. We recommend that you reach out to WooCommerce support for expert advice on the most suitable plugin to achieve the desired functionality. You can contact them via this link: https://wordpress.org/support/plugin/woocommerce/

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, Crazystar,

1/ Please provide the URL of product with the default dropdown select menu with variations.

2/ “his I had on previous website” – what theme was used on that website?
“if I hover over the product image I can see the variation swatches available” – please provide a video example of the desired result.
https://prnt.sc/t_PXQBVFb1l6 – it works fine – https://gyazo.com/9a855bf136ede149ab1c73a9ffa0c730

Best Regards,
8Theme’s Team

Dear Derya,

Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.

We’ve installed Loco Trnalste plugin on your site as described here – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Private Content

Best Regards,
8Theme’s Team

Hello, Goostaf,

Thank you for reaching out to us with your query regarding the CF7 form popup on your website.

Please go to Header Builder > add Newsletter element to the header content area > configure settings according to your needs.

Best Regards,
8Theme’s Team

Hello, Derya,

Thank you for reaching out to us.

Please provide us with temporary wp-admin access.

Best Regards,
8Theme’s Team

Hello,

We would like to inform you about a recent update concerning the Elementor plugin. The update involves a transition from using “Sections” to “Containers.” This change aims to enhance the flexibility and functionality of your web design experience.
https://elementor.com/help/transitioning-from-sections-to-containers/ https://elementor.com/help/convert-existing-sections-to-containers/
We understand that you are experiencing difficulties in displaying content in full width.
Please go to Page settings > Page layout > select Elementor Full-width https://prnt.sc/dbRMaGR5Eka0

“but this action completely ruins the header settings” – please provide examples and screenshots of this issue.

Warm Regards,
The 8Theme Team

Hello, jaij,

Thank you for reaching out to us.

Here is what we see on the page you provided – https://prnt.sc/Vx7WLDDk0y1l Could you please provide us with more detailed information regarding the specific assistance you require from our team?

Best Regards,
8Theme’s Team

Hello, DashDoor,

Thank you for reaching out to us.

We do not see screenshots from you. Please provide them one more time.

Best Regards,
8Theme’s Team