Hello,
You can submit the request here – https://www.8theme.com/taskboard/
Regards
Hello,
Could you provide URL and temporary wp-admin access?
Regards
Hi,
Provide URL of the site. What size of the Sticky logo do you want to get? We can help you using Custom CSS code.
Regards
Hello,
WPML > String translation > scroll down and press on “Translate texts in admin screens” link. You’ll see a list of fields, choose the fields you’d like to translate. For example – http://prntscr.com/10gxxqu After that go back to the String Translation section and translate necessary content.
Regards
Hello,
As I can see, you are using WPBakery, but the mentioned page was created using Elementor. There is no WPB version of online-courses demo, unfortunately.
Do you need a particular block of the mentioned page? Maybe we will be able to create it manually using WPBakery on your site. Please describe your request in more detail, provide URL of the new page and temporary wp-admin access.
Regards
Hello,
Do you use 8.0.2 version of the theme?
Did you make changes in the header using the child theme?
Regards
Hello,
Let us know if you need any other assistance.
Regards
Hello,
In 8.0.2 version we added compatibility with the new WP. Please check and let us know if case you will find any new bugs.
Regards
Hello,
Delete the code, clear all cache (plugin, browser) and check then.
Regards
Hello,
You’re welcome!
Regards
Hello,
Sorry for the delay in answering.
Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.
Regards
Hello,
Do you use the latest version of our theme (8.0.2)?
Do you have this problem when a default theme is activated on your site?
Regards
Hello,
Add the next code in Theme Options > Theme custom CSS:
.dokan-alert,.dokan-alert-success,.dokan-error,.dokan-info,.mc4wp-alert,.woocommerce-error,.woocommerce-info,.woocommerce-message,.woocommerce-order-overview-wrapper~p {
background: #86cabf;
}
Regards
Hello,
Sorry for the delay in answering.
Please provide temporary wp-admin access.
Regards
Hello,
Please update the theme to 8.0.2 and Core plugin to 4.0.2 https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , then go to Theme Options > General > Enable Old Widgets Panel. Clear cache and check widgets then. Let us know.
Regards
Hello,
Could you provide temporary wp-admin access?
Regards
Hello,
It takes the color of the header, for example, Theme Options > Header builder > Top header > WCAG Color
Regards
Hello,
Here is what I can see in the browser console on your Contact us page –https://gyazo.com/2533180328213a28a911a5efa4722581 Google map is a paid service, so you must enable billing https://console.cloud.google.com/project/_/billing/enable https://developers.google.com/maps/gmp-get-started
Regards
Hello Matilda Pang,
Here is what I can see on your site – https://gyazo.com/4d84a7a536a382ec89ab0650dacff68b Have you sorted it out? Try to add/remove a product from the Cart, clear cache.
Regards
Hello,
Thanks for contacting us. Please read this topic and follow the instructions https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/#post-273465
Regards
Hello,
Thanks for contacting us.
1) Activation for the plugin is not requested. Read more – https://www.8theme.com/topic/all-plug-in-are-seems-to-be-free-not-premium-how-to-update-license/
2) Please watch this video – https://youtu.be/4n1re0jKorc
We can help you with the import. Please provide URL and temporary wp-admin access. Let us know what demo version do you want to get.
Regards
Hello,
Theme Options > General > Enable Old Widgets Panel. Clear cache and check widgets then
Regards
Hello,
Thanks for using our theme. Try to activate it now.
Regards
Hello,
Thanks for using our theme. Try to activate it now.
Regards
Hello,
Go to Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System
https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Regards
Hello,
Go to Theme Options > WooCommerce > Single product builder > enable Sticky for the first section only > select https://gyazo.com/8b454d1921fadcc92a8934e9c0803212
Regards
Hello,
1/ Edit a page/block using Elementor > scroll to the bottom > click on X to open Studio https://gyazo.com/53ddaabf3edc46a7a860d5d3500ff4d0 > hover over the desired block and click on Insert
2/ Clear cache of your mobile browser and check the language then.
3/ What exactly do you want to change on the Shop page? By default Shop page is archive page for products and layout of it can be changed via Theme Options > WooCommerce.
If you want to edit this page using Elementoe Pro, contact authors of the plugin first.
4/ Check translation of XStore Core plugin.
Open up new topics for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/ Do not mix a few questions at once, it will speed up answering.
Regards
Go to Loco translate > Themes > XStore > your language > find string and add translation > Save > clear cache and check, here is an example – https://gyazo.com/e0ebc5c7adef4303682c4d38221520d2 > https://gyazo.com/9f8f4c5894527f8efe58e9857fd1ce81 Do this for all untransalted strings.
Regards
Hello,
We can’t log in – https://gyazo.com/719f93ed039d63e9db8c80df314730e0 Please check. Provide temporary FTP access also. If you don’t know what the FTP is then you need to contact your hosting provider. Hosting support knows
Regards