Replies by Robert Hall | 8theme forum

Forum Replies Created

Viewing 30 posts - 2,791 through 2,820 (of 11,542 total)

← 1 2 3 … 93 94 95 … 383 384 385 →

Robert Hall

Participant

February 26, 2016 at 12:50

Hello,

1) Please provide us with FTP credentials in Private Content.
2) You need to upload an image with bigger dimensions. For example 750×350 px.

Regards,
Robert Hall

#115034 Copied In reply to: Popup message formatting

Robert Hall

Participant

February 26, 2016 at 10:29

Hello,

I’ve deleted the Strong tag for that Flip Box. Please check page now.

Regards,
Robert Hall

#115015 Copied In reply to: Flip Box Not Working Properly

Robert Hall

Participant

February 26, 2016 at 08:42

Hello,

1) You can change Location of product tabs in Theme Options->Single Product Page.

2) Please update the theme to the latest version and check it.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.

Don’t forget to make backup of the site before update.

Here is video tutorial how to update theme.
https://www.youtube.com/watch?v=KdWESIIPU1k
(it’s for Legenda theme but the process is the same).

Regards,
Robert Hall

#114989 Copied In reply to: Product Description

Robert Hall

Participant

February 26, 2016 at 08:34

Hello,

You’re welcome!

Regards,
Robert Hall

#114988 Copied In reply to: Remove gap between last element on page and static footer

Robert Hall

Participant

February 26, 2016 at 08:33

Hello,

I’ve changed the Content position -> Top in Row Settings for Wholesale page.

Please check it now.

Regards,
Robert Hall

#114987 Copied In reply to: Pages displaying HUGE space between page title and content on responsive view

Robert Hall

Participant

February 26, 2016 at 08:28

Hello,

You can disable ‘Show loader icon until site loading’ option in Theme Options->General.

Regards,
Robert Hall

#114984 Copied In reply to: How to get rid of page loading effect?

Robert Hall

Participant

February 26, 2016 at 08:25

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall

#114983 Copied In reply to: “Your theme (Royal Child) contains outdated copies of some WooCommerce template
Robert Hall

Participant

February 26, 2016 at 08:22
Hello,

Please add this code in Theme Options->Custom CSS->Global Custom CSS.

.page-content { margin-bottom: 0px; }

Regards,
Robert Hall
#114980 Copied In reply to: Remove gap between last element on page and static footer
Robert Hall

Participant

February 25, 2016 at 17:08

Hello,

You’re welcome!

Regards,
Robert Hall

#114906 Copied In reply to: Change Icon Background Color

Robert Hall

Participant

February 25, 2016 at 17:05

Sorry, but we don’t have such feature in our theme.
You can do this separately for each product in Product Setting->Advanced->Reviews.

Regards,
Robert Hall

#114905 Copied In reply to: issue with tabs on page simgle product page

Robert Hall

Participant

February 25, 2016 at 16:27

Hello,

You’re welcome!
If you have any questions please feel free to contact us.

Regards,
Robert Hall

#114895 Copied In reply to: How do you get the Filtering Options on Sidebar
Robert Hall

Participant

February 25, 2016 at 15:42
I’ve just added this code in function.php file and it’s working fine.

add_filter( 'woocommerce_product_tabs', 'woo_remove_product_tabs', 98 ); function woo_remove_product_tabs( $tabs ) { unset( $tabs['description'] ); // Remove the description tab return $tabs; }

We recommend you to make these changes in the Child Theme.
Also please read this article about Child Theme:
https://support.woothemes.com/hc/en-us/articles/203105897-How-to-set-up-and-use-a-child-theme

Regards,
Robert Hall
#114883 Copied In reply to: issue with tabs on page simgle product page
Robert Hall

Participant

February 25, 2016 at 15:32
Hello,

Try use this code in Global Custom CSS.

.smile_icon_list li .icon_list_icon { width: 4em; height: 4em; }

Regards,
Robert Hall
#114877 Copied In reply to: Change Icon Background Color
Robert Hall

Participant

February 25, 2016 at 14:06

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall

#114838 Copied In reply to: COLOR NAVBAR

Robert Hall

Participant

February 25, 2016 at 13:48

There is the same problem with plugins. Try to disable them and check tabs.

Regards,
Robert Hall

#114832 Copied In reply to: issue with tabs on page simgle product page

Robert Hall

Participant

February 25, 2016 at 13:41

Hello,

You’re welcome!

We would be glad if you leave a review on Theme Forest site http://themeforest.net/item/classico-responsive-woocommerce-wordpress-theme/11024192/comments

Regards,
Robert Hall

#114830 Copied In reply to: footer menu to display inline , please ?

Robert Hall

Participant

February 25, 2016 at 12:02

Please read more here:
https://docs.woothemes.com/document/editing-product-data-tabs/

Regards,
Robert Hall

#114805 Copied In reply to: issue with tabs on page simgle product page

Robert Hall

Participant

February 25, 2016 at 11:01

Hello,

Please try to disable third-party plugins one by one and check it, one of them caused issue.

Regards,
Robert Hall

#114782 Copied In reply to: issue with tabs on page simgle product page
Robert Hall

Participant

February 25, 2016 at 09:01
Hello,

Please add this code in Global Custom CSS also.

.home.page .header-wrapper { background-color: initial; }

Regards,
Robert Hall
#114758 Copied In reply to: COLOR NAVBAR
Robert Hall

Participant

February 25, 2016 at 08:59
Hello,

I’ve added this code in Global Custom CSS. Please check it.

.page-id-80 .content-page { background-color: #fff; }

Regards,
Robert Hall
#114756 Copied In reply to: Set background at the side of each page.
Robert Hall

Participant

February 25, 2016 at 08:54

Hello,

Navigate to Dashboard->Theme Options->Single Product Page->Enable slider for gallery images-> and select On.

Regards,
Robert Hall

#114754 Copied In reply to: Problem with product page images

Robert Hall

Participant

February 25, 2016 at 08:50

Hello,

Please try to disable third-party plugins one by one and check it, one of them caused issue.

Regards,
Robert Hall

#114752 Copied In reply to: Shop Page | Internal Server Error

Robert Hall

Participant

February 25, 2016 at 08:39

Hello,

In this case you should use the Post Grid element via Visual Composer plugin and select which post you want to show in Post Grid Settings. See screenshot: http://prntscr.com/a7njqu

Regards,
Robert Hall

#114744 Copied In reply to: Blog Settings hide specific Posts

Robert Hall

Participant

February 25, 2016 at 08:31

Hello,

Please try to clear facebook cache then check issue. Read more here:
https://www.8theme.com/blog/clearing-facebooks-share-cache/

Regards,
Robert Hall

#114735 Copied In reply to: Can't remove/replace shop page demo featured image

Robert Hall

Participant

February 25, 2016 at 08:27

Hello,

These styles come from WooCommerce Product Add-on plugin. Please check it.

Regards,
Robert Hall

#114733 Copied In reply to: Adding Text Box on Product Page

Robert Hall

Participant

February 24, 2016 at 23:11

I’ve changed the code in Global Custom CSS. Please check it.

Regards,
Robert Hall.

#114712 Copied In reply to: Change Icon Background Color
Robert Hall

Participant

February 24, 2016 at 21:58
Hello,

Please try to add the following code in 8theme options->styling->custom css->global custom css.

.postid-132 .template-content{ overflow: hidden; }

Regards,
Robert Hall.
#114710 Copied In reply to: Re-sizing featured images?
Robert Hall

Participant

February 24, 2016 at 21:37
Hello,

Try to add this code in Global Custom CSS.

.smile_icon_list.top li .icon_list_connector { top: 0.35em; margin-left: 0; }

Regards,
Robert Hall.
#114705 Copied In reply to: Change Icon Background Color
Robert Hall

Participant

February 24, 2016 at 21:16

Hello,

Please provide us with screenshot for our better understanding and highlight what exactly you mean.

Regards,
Robert Hall.

#114701 Copied In reply to: Change Icon Background Color
Robert Hall

Participant

February 24, 2016 at 21:11
Hello,

Please use this code in Global Custom CSS.

.page .header-wrapper{ background-color: red; }

Regards,
Robert Hall.
#114700 Copied In reply to: COLOR NAVBAR
← 1 2 3 … 93 94 95 … 383 384 385 →

2,791–2,820 of 11,542 posts

Viewing 30 posts - 2,791 through 2,820 (of 11,542 total)

← 1 2 3 … 93 94 95 … 383 384 385 →

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