Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

Hello,

Please check your email address. I’ve sent you latest plugins.

Regards,
Robert Hall.

Hello bymedia,

You have disabled allow_url_fopen. Ask your hosting to enable it.

Regards,
Robert Hall.

Hello Peter_rambeck,

We can help you with updating to the latest version, please provide us with FTP credentials in Private Content.
Also we can sent you Visual Composer plugin into your email address.

Regards,
Robert Hall.

Hello,

I’ve replaced code above to this. Check it.

.single-product-page .product-info .single_add_to_cart_button{
background-color: black;
border: black 1px solid;
}

To align search icon and search field in one row you can add following code into custom.css file.

.single-product-page .et-mega-search form input[type="text"]{
width: inherit;
}

Regards,
Robert Hall.

Hello,

You can hide this. Navigate to Theme Options->Header->Enable top bar->select Off.
Also you can add following code into custom.css file.

.languages-area{
display:none;
}

Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Robert Hall.

Hello,

You’re welcome!

Regards,
Robert Hall.

Hello,

In this cade you need edit \themes\royal\et-registration.php file.

Regards,
Robert Hall.

Hello,

Sorry, but without credentials to your admin-panel we can’t provide deeply help.
What version of the theme you are using?
Did you made theme update like in our video tutorial?
https://www.youtube.com/watch?v=KdWESIIPU1k
Also you need select Display chatbox automatically in Dashboard->Chat Console->General Settings.

Regards,
Robert Hall.

Hello explorework,

If you want not to lose all the changes first you need transfer all changes from main theme to custom.css file or Child Theme and then you can update theme. About Child Theme you can read here: http://www.8theme.com/demo/docs/legenda/index.html#!/child_theme
Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.
Also how to update theme you need watch following video tutorial:
https://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall.

Hello,

I’ve sent you the latest version of the Visual Composer plugin to your email address.

Regards,
Robert Hall.

Hello,

We’re sorry but this is require significant amount of additional customization and it’s paid service.
Please create a ticket at https://support.8theme.com/ and our specialists will look into this issue more deeply.
Thank you.

Regards,
Robert Hall.

You’re welcome!

Regards,
Robert Hall.

Hello,

As I see Legenda theme on your site wasn’t updated to the latest version:
Look at screenshot: http://prntscr.com/5jpqyg
Also you have use old versions of WooCommerce, Visual Composer and Revolution slider plugins.
First please update theme and WooCommerce plugin then we can help you to update Visual Composer and Revolution slider plugins

Regards,
Robert Hall.

Hello,

Please provide us with link to the page.

Regards,
Robert Hall.