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Viewing 30 posts - 8,821 through 8,850 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    January 27, 2015 at 09:16

    Hello,

    Maybe provide screenshot for our better understanding and highlight what exactly you want.
    Also please provide us with link to the page.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 27, 2015 at 09:13

    Hello,

    You can edit \themes\royal\header.php file on line 52 to get more links in right side or you can use “Place in header top bar” sidebar in Appearance->Widgets to get links in left side.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 27, 2015 at 09:01

    Hello,

    Please provide us with link to this page.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 27, 2015 at 08:56

    Hello,

    Did you change your previous access to admin panel? Because I can’t log in with them.
    Please provide us with wp-admin access in Private Content.
    Also as I see email address ‘info@dosvapes.com’ on FAQ page is orange color now.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 27, 2015 at 08:51

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 27, 2015 at 08:49

    Hello,

    You need to do all steps like in our documentation to set Legenda theme on your WordPress.
    Please read more here:
    https://www.8theme.com/demo/docs/legenda/index.html#!/documenter_cover

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 27, 2015 at 08:45

    Hello,

    Try to reupdate your theme again like in video update. If this don’t help then provide as with FTP credentials in Private Content.
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 27, 2015 at 08:33

    Hello,

    Concerning WooCommerce question we recommend you to contact their support. They should provide you with more information.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 27, 2015 at 08:28

    Hello,

    1) You can select Boxed Layout in Theme Options->General->SIte Layout.
    2) To change border of navigation menu try add following code into custom.css file.

    .header-type-3 .main-nav .double-border, 
    .header-type-4 .main-nav .double-border{
    border:none;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 27, 2015 at 08:22

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.
    Don’t worry about Privat Content. This message will be only for our support team.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 27, 2015 at 08:19

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 26, 2015 at 22:29

    Yes, of course. Here is: http://prntscr.com/5xg4rw
    This screenshot created with using scale, so you can see the whole website.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 26, 2015 at 22:24

    You use old version of the theme. Please update to the latest.
    Don’t forget to make backup your site before updating.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    Second step, please update your plugins (Revolution Slider, WooCommerce, WPBakery Visual Composer).
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 26, 2015 at 22:01

    Hello,

    What version of IE you use for testing?
    I’ve tested on IE 9 and your site works well. Please look at screenshot: http://prntscr.com/5xfqfu

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 26, 2015 at 21:56

    Hello,

    You need select all Content Types in Settings->Visual Composer.
    After that you can add Single Image element using Visual Composer plugin.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 26, 2015 at 21:49

    All works well. There are arrows, near menu and very hard to see them because they are white color.
    Please add following code into custom.css file or Child theme to change color.

    .et-mobile-menu li .open-child{
    color: #000;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 26, 2015 at 21:26

    As I see your mobile menu works well now.
    Please look at screenshot: http://prntscr.com/5xf56k

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 26, 2015 at 21:09

    Hello @ROBarcelona,

    Do you selected all Content Types in Settings->Visual Composer after updated to the latest version?
    Read more here:
    https://www.8theme.com/demo/docs/royal/index.html#!/visual_composer

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 26, 2015 at 20:47

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 26, 2015 at 20:43

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 26, 2015 at 20:27

    Hello,

    Please read more about Contact Form in our documentation:
    https://www.8theme.com/demo/docs/royal/index.html#!/5_contacts_page

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 26, 2015 at 20:26

    Hello,

    We’re glad to hear it.
    If you have any questions feel free to contact us.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 26, 2015 at 20:25

    Hello,

    Could you please clarify with more details where you want to change background and show us screenshots?

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 26, 2015 at 20:07

    Please navigate to WooCommerce->Settings->Products->Product Listings->Shop Page Display and select show subcategories.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 26, 2015 at 19:58

    Hello,

    We’re glad to hear it.
    Have a good day!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 26, 2015 at 19:45

    Hello,

    I’ve checked your site and don’t see any bug. Look at screenshot please: http://prntscr.com/5xdi16

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 26, 2015 at 19:21

    Hello,

    You can edit \themes\royal\framework\shortcodes.php file on line 1729.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 26, 2015 at 19:16

    Did you make any changes in original files of your theme?
    Please provide us with FTP credentials in Private Content.
    Also you use old versions of Essential Grid, Ultimate Addons for Visual Composer and WPBakery Visual Composer plugins.
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 26, 2015 at 18:50

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    January 26, 2015 at 18:23

    Hello,

    Sorry, but we don’t have such feature in our theme.
    You can try to use some third-party plugin to implement such functionality.

    Regards,
    Robert Hall.

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Viewing 30 posts - 8,821 through 8,850 (of 11,542 total)
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