Forum Replies Created

Viewing 30 posts - 6,001 through 6,030 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    June 18, 2015 at 12:52

    Hello,

    You’re using old theme and plugins versions. Please update them.
    Don’t forget to make backup site before update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    The video tutorial is for Legenda theme, but the process is identical.
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 18, 2015 at 12:41

    Hello,

    You can disable YITH Wishlist option in Dashboard->YIT Plugins->Wishlist->General Settings.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 18, 2015 at 12:20

    Hello,

    Please try to add this code in custom.css file

    .navbar{
      background-color: rgba(255, 255, 255, 0.5);
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 18, 2015 at 10:45

    Hello,

    Sorry, but isn’t possible.

    You should contact Woocommerce support concerning your query as this is their configuration.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 18, 2015 at 10:42

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 18, 2015 at 09:38

    Hello,

    Please add the following code in custom.css file

    .product-information .cart{
      border-top: none;
      border-bottom: none;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 18, 2015 at 09:34

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 18, 2015 at 09:33

    You need remove this code in custom.css file

    .vc_responsive .home_box_wrap.wpb_row .vc_col-sm-2 {
      float: left;
      width: 18.8%;
      padding: 0;
      margin-right: 1.5%;
      min-height: 0;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 18, 2015 at 08:30

    Hello,

    I’ve added this code in custom.css file. Please check.

    .row-count-4 .product:nth-child(4n+1){
      clear: none !important;
    }
    .row-count-4 .product:nth-child(5n+1){
      clear: both !important;
    }
    @media screen and (min-width: 1200px){
    .row-count-4 .product {
      width: 175px;
    }}

    Also please see screenshot how it’s look in mobile view: http://prntscr.com/7ibkaf

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 18, 2015 at 08:01

    Hello,

    You can check what is new in the theme update here:
    http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050
    I think that you don’t need to update theme again, if the theme works well.

    Thank you for suggestion we will add latest Yith WooCommerce Wishlist plugin later.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 18, 2015 at 07:54

    Hello,

    1) For clarify. Do you want 5 products in a row on desktop view?
    2) As I see each products stack below each other on a mobile device.
    Maybe provide screenshot for our better understanding and highlight what exactly you want.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 18, 2015 at 07:43

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 18, 2015 at 07:33

    Hello,

    Sorry, but we don’t provide support for 3rd-party plugins.
    Thanks for understanding.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 18, 2015 at 07:25

    Hello,

    Please navigate to Theme Options->Shop->and disable Just Catalog option.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 18, 2015 at 07:17

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 18, 2015 at 07:16

    Hello,

    Sorry, but we got error ‘403 Forbidden’ when tried to log into wp-admin panel.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 17, 2015 at 21:31

    Hello,

    Please use this code in custom.css file
    1)

    .page-content {
      margin-top: 0px;
    }

    2)

    .btn.filled.active{
    color:#000;
    }

    3)

    .menu > li > a, .menu .menu-full-width .nav-sublist-dropdown ul > li > a,
    .sidebar-widget .widget-title span{
      font-family: helvetica;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 17, 2015 at 21:11

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 17, 2015 at 20:16

    Hello,

    Sorry, but we don’t have such feature in our theme.
    This is a shortcode for icons and you can use them in widgets, for text block via Visual Composer plugin, but not in the menu setings.
    You can try to use some third-party plugin to implement such functionality.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 17, 2015 at 19:48

    Hello,

    We’re glad to hear it.
    If you have any questions feel free to contact us.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 17, 2015 at 18:55

    Hello,

    You can edit these fields in \themes\classico\framework\shortcodes\contact_form.php file

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 17, 2015 at 18:26

    Hello,

    You’re using old theme and plugins versions. Please update.
    Don’t forget to make backup site before update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 17, 2015 at 18:23

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 17, 2015 at 18:06

    Background changed for <body> tag you can see it for boxed version. Please see screenshot: http://prntscr.com/7i2sm0
    Also please disable third-party plugins, some of them caused issue to big white buttons.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 17, 2015 at 17:25

    Hello,

    You can select main Royal theme in Appearance->Themes. The Royal version 0.0.1 that you mean is a Child theme. I’ve just tried to make some changes, for example layout to boxed and it’s working perfect.

    Could you please clarify with more details what exactly you want to change and show us screenshots?

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 17, 2015 at 17:18

    Hello,

    So, is your issues solved?

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 17, 2015 at 17:17

    Hello,

    Ok, if you have any questions please feel free to contact us.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 17, 2015 at 16:49

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 17, 2015 at 16:48

    Hello,

    Please add this code in custom.css file

    .fixed-header .menu > li, .main-nav .menu > li{
      padding: 0 18px;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 17, 2015 at 16:32

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.
    Also please make full backup site and database.

    Regards,
    Robert Hall.

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    Viewing 6,030 results - 6,001 through 6,030 (of 11,542 total)
Viewing 30 posts - 6,001 through 6,030 (of 11,542 total)
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