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Viewing 14 posts - 31 through 44 (of 44 total)
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  • Avatar: poissonplume
    poissonplume
    Participant

    Dear Eva,
    Thanks for your answer.
    Do you know when the next release is scheduled?
    Thanks,
    Nathalie

    #60122 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: poissonplume
    poissonplume
    Participant

    It works well. Many thanks Eva !

    #60121 Copied In reply to: Visual Composer customization
    Avatar: poissonplume
    poissonplume
    Participant

    Thanks Eva for your reply.
    Basically, I would like, in your function vc_theme_vc_single_image (located in vc.php), to change your code :

    $output .= "\n\t\t\t".wpb_widget_title(array('title' => $title, 'extraclass' => 'wpb_singleimage_heading'));
$output .= "\n\t\t\t".$image_string;

    into this code :

    $output .= "\n\t\t\t".$image_string;
$output .= "\n\t\t\t".wpb_widget_title(array('title' => $title, 'extraclass' => 'wpb_singleimage_heading'));

    This means I would just like to reverse the order of these two lines. I tried to achieve this directly into vc.php, and it does the job.
    However, I would like a more robus way to achieve this (ie. a way that would not be erased as I update the theme). If I copy your function vc_theme_vc_single_image into the functions.php of my child theme, the website crashes.
    As far as I see, there is no hook in your function that could help me.

    How do you recommand to achieve this ?

    Many thanks,
    Nathalie

    #56469 Copied In reply to: Visual Composer customization
    Avatar: poissonplume
    poissonplume
    Participant

    Dear support,
    There has not yet been any answer to this topic. I am pushing it up. Can you please have a look?
    Many thanks,
    Nathalie

    #56358 Copied In reply to: Visual Composer customization
    Avatar: poissonplume
    poissonplume
    Participant

    Dear Eva,
    You will find the access credential attached.
    As for the VC editor parameter, as explained, it is not an element as such. The issue is on the basic parameters of VC (go to “Réglages” tab, and then “Visual Composer” in the main menu of WordPress => In English, I bet it is “Setup” tab, and then “Visual Composer”).
    Best regards,
    Nathalie

    Please, contact administrator
    for this information.
    #56357 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: poissonplume
    poissonplume
    Participant

    Dear Eva,

    There is no need for FTP access here.

    On the older version of the theme (2.4.1), the parameters of the Visual Composer appear like this :

    On the newer version (2.6.3), the second and third tab disappear.

    Is this clearer?
    Nathalie

    #56088 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: poissonplume
    poissonplume
    Participant

    Dear Eva,

    I am replying to my former message (#45526 and #46408).
    I made further tests, and I now better understand the issue.

    Here is the test I made :
    – Before the test, I was using an older version of your theme (2.4.1). I was also using the version 4.4.3 of Visual Composer, downloaded on your website. This combination was working fine.
    – I then used your newest version of the theme (2.6.3). In order to use it, i deleted the legenda folder (version 2.4.1) on my WordPress install, and I replaced it with the newest version (version 2.6.3). I was still using version 4.4.3 of Visual Composer.

    One big difference between the two versions of your code are in the Visual Composer options (/wp-admin/options-general.php?page=vc_settings). When using the older version of your theme, the tabs “Design options” and “Personalized CSS” were visible, while they are hidden (or deleted?) on the newest version (2.6.3).
    In the “design options” tab, I am using the parameter allowing to set the number of pixels between each column. This setup is well applied with the older version of your code, but seems ignored with the newer one.

    As I placed back the older verison of the code of your theme on my website, the ignored tabs in the VC options appeared again, and my webpage was looking nice again.

    Definitely, Visual Composer is not making the issue (because I did not change the code of the plugin during my test). However, something in the theme folder is acting against VC parameters, and is hidding some of them.

    Can you please check what is going on?
    Thanks in advance,
    Best regards,
    Nathalie

    #55092 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: poissonplume
    poissonplume
    Participant

    Hello Eva,
    I am just using the version that is included in your package. Nothing else.
    Best regards,
    Nathalie

    #46408 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: poissonplume
    poissonplume
    Participant

    Hello,
    I updated from version 2.4.1 to the newest version available on Themeforest.
    I saved the options, as you suggested.
    My homepage, built with Visual Composer, was in a full mess. It was impossible to align properly two images on a given row.
    I have rolled back to version 2.4.1.
    Can you please solve the problem before I switch again to the new version?
    Thanks in advance,
    Nathalie

    #45526 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: poissonplume
    poissonplume
    Participant

    Hello,

    Thanks for your answer.
    My host does not currently hold a log file. I will try to use the WordPress debug tool (if you know how to set it up, please do not hesitate… even though I am absolutely aware this is out of scope of your support, and I will definitely understand if you cannot give the information).
    I will anyway let you know if i find where this issue is, in order to help you solve it.

    Is it however possible that you create a fix in a future release, to test if the Taxonomy_Metadata has been declared, before declaring it again? It would avoid hassle for me, trying to find which plugin is in conflict.

    Thanks again !

    Best regards,
    Nathalie

    #12315 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: poissonplume
    poissonplume
    Participant

    Hello,
    Thanks a lot for your help.
    Do you have any clue of what has already declared that Taxonomy_Metadata ? Is it another plugin? Or my previous theme?
    (I am just asking the question to be able to sort this issue forever).
    Thanks again !

    #12079 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: poissonplume
    poissonplume
    Participant

    Here it is.
    Best regards

    Please, contact administrator
    for this information.
    #12075 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: poissonplume
    poissonplume
    Participant

    Here we go
    I definitely need you to solve this. I have already installed many WordPress themes, and this is the first time this occurs to me.

    Please, contact administrator
    for this information.
    #12035 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: poissonplume
    poissonplume
    Participant

    Hello,
    I installed the theme, activated it, and my website crashed. I can no longer access to it.
    The error message is :
    Fatal error: Cannot redeclare class Taxonomy_Metadata in /html/wp-content/themes/legenda/framework/inc/taxonomy-metadata.php on line 10
    This is absolutely abnormal for a purchased theme. I am furious.
    Please help me fix it quickly.

    #12009 Copied In reply to: Installation Issues & Fixes (Read First)
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Viewing 14 posts - 31 through 44 (of 44 total)
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