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Viewing 30 posts - 1 through 30 (of 51 total)
  • Avatar: Pivotal5
    Pivotal5
    Participant

    That worked! Thank you!!!

    Avatar: Pivotal5
    Pivotal5
    Participant

    Thanks so much, that worked!!

    Avatar: Pivotal5
    Pivotal5
    Participant
    Avatar: Pivotal5
    Pivotal5
    Participant

    That’s very strange. However, after simply deleting the module with the Essential Grid and reuploading it, it worked correctly, so it seems like it’s working correctly now.

    However, I have one other question for you. Each time we set a Featured Image for a post, it shows up in the post itself at the top of the page. We don’t want that to happen – is there a way that we can stop that from happening?

    Avatar: Pivotal5
    Pivotal5
    Participant

    try and use the login info I’m going to give you in the private content section. that should have all permissions. if not, please let me know.

    thanks!

    Please, contact administrator
    for this information.
    Avatar: Pivotal5
    Pivotal5
    Participant

    thank you! See login info for FTP in private section

    Please, contact administrator
    for this information.
    Avatar: Pivotal5
    Pivotal5
    Participant

    Okay, I’m sorry one more question for you.

    I’m selecting the posts I want to be included on the blog page, but when I do that, it’s showing me products, as opposed to the actual posts that I want to be included.

    See attached screenshot. You can also see it live here: http://www.lifelinefitness.com/blog-2

    http://www.lifelinefitness.com/wp-content/uploads/Screen-Shot-2016-07-11-at-12.04.10-PM.jpeg

    Avatar: Pivotal5
    Pivotal5
    Participant

    Also, is there a way that I can make it so that each tag doesn’t have its own separate line? see attached screenshot.

    http://www.lifelinefitness.com/wp-content/uploads/Screen-Shot-2016-07-11-at-11.53.27-AM.jpeg

    Avatar: Pivotal5
    Pivotal5
    Participant

    okay, and is that the right way to say the font family that I want? I want it to be Roboto, bold. How should I put that in the CSS?

    Avatar: Pivotal5
    Pivotal5
    Participant

    Hi there,

    I have now updated all of the necessary plugins and theme, and it looks like the “POST TITLE” text in the Herbert Hoover is still not showing up as the right font. I want it to be the same sans serif font as the rest of the text. See page here: http://www.lifelinefitness.com/blog-2

    How can I edit that?

    Thanks!

    Kate

    Avatar: Pivotal5
    Pivotal5
    Participant

    Okay, thanks for that. Can you tell me what theme version it appears we are running? I’m confused because our developer went through a whole process to update our theme and all of the plugins… or at least I thought he updated everything.

    If you could tell me what version of the theme it appears we’re running then that can help me understand what’s going on.

    Thanks!

    Avatar: Pivotal5
    Pivotal5
    Participant

    okay, then I would like to make the top level items BOLD. can you tell me the CSS for that? I’m referring to the top level items such as “RESISTANCE” “BODYWEIGHT” “STRENGTH” etc. that are black in this screenshot: http://www.lifelinefitness.com/wp-content/uploads/Screen-Shot-2016-06-02-at-1.19.30-PM.jpeg.

    Avatar: Pivotal5
    Pivotal5
    Participant

    You can ignore my last message, as I got it figured out, but I still am wondering about my earlier message:

    Perfect. I have another question regarding the mega menu option. Is it possible to have MULTIPLE sections within one column? See attached screenshot for example: http://www.lifelinefitness.com/wp-content/uploads/Screen-Shot-2016-06-02-at-8.20.37-AM.jpeg. I asked previously in an earlier message in this thread, about adding extra columns as we have 10 total. However, I am now wondering if we can have 2 sections in one column, similar to how the screenshot shows “PROPS” and “BAGS” in the SAME column. Can I do that through this theme?

    Thanks,

    Kate

    Avatar: Pivotal5
    Pivotal5
    Participant

    Hi there,

    I’m trying to update WooCommerce and I followed the instructions you gave, and for some reason. WooCommerce WILL NOT update. No matter how many times I have tried to delete it through my FTP and overwrite the Royal theme folder, it keeps saying on the back end of WP that I have the old version of WooCommerce installed.

    Can you help me with this?

    Thanks

    Please, contact administrator
    for this information.
    Avatar: Pivotal5
    Pivotal5
    Participant

    Perfect. I have another question regarding the mega menu option. Is it possible to have MULTIPLE sections within one column? See attached screenshot for example: http://www.lifelinefitness.com/wp-content/uploads/Screen-Shot-2016-06-02-at-8.20.37-AM.jpeg. I asked previously in an earlier message in this thread, about adding extra columns as we have 10 total. However, I am now wondering if we can have 2 sections in one column, similar to how the screenshot shows “PROPS” and “BAGS” in the SAME column. Can I do that through this theme?

    Thanks,

    Kate

    Avatar: Pivotal5
    Pivotal5
    Participant

    Aha, I see now. However, is there a way that we can make the new version of the tabs section look how it does currently? I tried deleting and recreating the tabs section, and it looked nothing like how it looks right now on the home page, and that’s how we want it to look. Is there a way we can recreate the same style even using the new tabs section?

    Avatar: Pivotal5
    Pivotal5
    Participant

    See below.

    Please, contact administrator
    for this information.
    Avatar: Pivotal5
    Pivotal5
    Participant

    I’m sorry, I need help with one more thing. Certain things on my home page are now showing up not aligned correctly.

    For example, see this screenshot to see how the “BEST SELLERS” and “FEATURED” tabs are not showing up correctly. The “FEATURED” tab is showing up below everything else: http://www.lifelinefitness.com/wp-content/uploads/Screen-Shot-2016-06-01-at-6.39.48-AM.jpeg. http://www.lifelinefitness.com is the page I am referring to and working on.

    Also, for some reason the dots in the slider are sometimes showing up off-center, but ONLY on the first slide.

    Is there something I’m missing that could be making that happen?

    Thanks again

    Avatar: Pivotal5
    Pivotal5
    Participant

    Hi again,

    I just saw in another post that you can only go to 5 columns total. Is there a way that I can change that? We want to have 10 columns total in the menu.

    When I changed it to menu-column5 it showed up correctly. Now I’m just trying to find a way to be able to increase our columns.

    Thanks,
    Kate

    Avatar: Pivotal5
    Pivotal5
    Participant

    Thanks, Eva. I’m having trouble getting the multiple columns to show up, though. I followed the documentation, but I don’t know what CSS to use in the column headers to get them to show up in different columns. Does that make sense? We want to have 10 columns total.

    Any help you could provide would be greatly appreciated. I will send you my log in information, as well. I’m currently working on the menu, so if what you see doesn’t make sense, that’s why. I’m just trying to get the functionality to work.

    Thanks!

    Please, contact administrator
    for this information.
    Avatar: Pivotal5
    Pivotal5
    Participant

    ah, yes, that worked. thank you!

    One other question for you – is there a way to implement a “mega menu” with multiple columns in the drop down navigation? The same way it shows up on all of the demo pages for Royal’s WP theme? For example, when you’re in one of the various theme version demos, and you hover over the word “DEMO” in the main navigation, a dropdown menu with 4 columns appears. How can I implement that on my website? Is that a plugin that is available within the theme?

    Thanks!

    Avatar: Pivotal5
    Pivotal5
    Participant

    It’s perfect!!! THANK YOU SO MUCH!!!

    you guys really do have the best customer service and support

    Avatar: Pivotal5
    Pivotal5
    Participant

    Won’t that mess up the rest of the site as it stands? We don’t want the website to change AT ALL right now. We are going to be working on this new home page separately, and need the rest of the website to stay functional and not change at all.

    Does that make sense?

    Avatar: Pivotal5
    Pivotal5
    Participant

    I asked my developer to create a new folder in the Lifeline Fitness FTP that will be called /NEWHOMEPAGE. Once it is uploaded, can you upload the demo content for INTERIORS?

    I ultimately want to have a slider like the one that is on the top of GYM (https://www.8theme.com/demo/royal/?page_id=16699&et_styles=0-1-1-7-0-5), but I want the same exact 3 squares that show up on the demo of INTERIOR (https://www.8theme.com/demo/royal/interiors/?et_styles=0-0-0-1-0-3).

    I know how to create the slider to look like it appears on the GYM demo through the plugins, but I can’t figure out how to create the 3 squares that are on INTERIOR, so I would rather you upload the demo content of INTERIOR.

    Thank you SO much for your help. I will let you know as soon as the new directory is created.

    Avatar: Pivotal5
    Pivotal5
    Participant

    yes it’s just a page. I’m sorry I should have clarified that. but if it’s safer, you can create a new folder in the ftp that is /
    newhomepage and then install the demo content there.

    I actually would like INTERIORS demo content uploaded rather than GYM.

    Avatar: Pivotal5
    Pivotal5
    Participant

    yes of course here it is. the page is loaded in there and is simply called NEW HOME PAGE within the pages section

    Please, contact administrator
    for this information.
    Avatar: Pivotal5
    Pivotal5
    Participant

    Oh, it’s TOTALLY fine, I just was wondering if you knew if there was a way that I could create that same effect in Royal. Your theme is far superior to Zeyn, which is why we’re making the transition to using Royal, but I didn’t know if you could help me figure out how to create a hover image effect either with CSS or another feature within the theme.

    Is there a way we can recreate the same effect with CSS?

    Avatar: Pivotal5
    Pivotal5
    Participant

    Yes, of course! Go to http://www.pivotal5.com/wp-admin and I will include the login information below. Essentially it was just adding their “Single Image” module into the Visual Composer, and then it had an “Extended Settings” tab at the top of the box where you upload the image.

    The page, specifically, that includes that section is called “Corporate 2”

    Please, contact administrator
    for this information.
    Avatar: Pivotal5
    Pivotal5
    Participant

    Is there a way I can give you guys a rating somewhere or something? I want to make sure I express how great you guys are at helping your customers with your themes and everything. I’m just wondering because I’d love to share my great experiences so more people buy your themes!!

    Avatar: Pivotal5
    Pivotal5
    Participant

    That fixed it, THANK YOU!!

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Viewing 30 posts - 1 through 30 (of 51 total)