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Pites
Participant
June 19, 2024 at 16:06
Moreover
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Pites
Participant
June 19, 2024 at 15:58
You must be joking, we have a functioning store with 300 products, which is based on your platform, which has been working without any problems for 3 years and there was no such problem. I still use firefox but I have the same problem in chrome. The costs of a possible change of platform are several thousand EURO and not a refund of EUR 50 for the plugin !!!
For now we spent several hundred euros corresponding and looking for a problem.
There are new updates (show now) for Bakery 7.7.2 and woocommerce. I will do it and see what next
Pites
Participant
June 19, 2024 at 15:24
Hi,
I want to cooperate but the problem is the same like we started conversation. So I can again prepare video and it looks identically. I ty to add or change text in product text block and I cannot save it !!! I use firefox, clean cache, clean cache in wordpress and the problem is there. BUT LIKE I SAID BEFORE A FEW TIMES, I USE IT 3 YEARS AND NEVER WAS A PROBLEM IN THIS PLASE, WE USE PRODUCT TEXT BLOCK ALL THE TIME BECAUSE WE ADD NEW PRODUCTS AND MAKE CHANGES. SO THE PROBLEM SHOWED UP ABOUT A WEEK AGO AND DESPITE UPDATES, IT STILL OCCURNS.
REGARDS,
PETER
Pites
Participant
June 19, 2024 at 08:51
You said that you repair it in next update. Im not going to show you again the same problem. Everything you have in up in previous descriptions.
Is it so hard to understand that I have been using your plugin every day for 3 years and the problem with saving changes appeared a week ago and continues to this day. I haven’t installed any other plugins, I know what the cache is and I clear it both automatically and manually. The problem is with your plugin, not my cache or browser.
Pites
Participant
June 18, 2024 at 20:25
Hi,
I upgrade WPBakery but the problem with savings changes is still. It does not work your proposition to save it. It works selectively, and mainly this method does not work.
So when it starts working normally ?
regards,
Peter
Pites
Participant
June 16, 2024 at 14:46
ok
Pites
Participant
June 16, 2024 at 12:56
No, there is only:
WPBakery Page Builder Plugin 7.7 11 June 2024
and I there is no update in xstore plugin installer
So I cannot do it like you wrote
Pites
Participant
June 16, 2024 at 11:57
One more thing: I can’t update: WPBakery Page Builder
Could you help ?
Pites
Participant
June 16, 2024 at 11:51
Thank you for finally noticing that there is a serious problem.
Best regards, and I look forward to the new version of the plugin.
Peter
Pites
Participant
June 16, 2024 at 11:19
Moreover, I have checked several times the version with other plugins disabled, and unfortunately, it doesn’t help much because sometimes I can edit, and sometimes the edits do not save. It is random, so as I mentioned, the problem appeared in your plugin and does not depend on other installed plugins. It does not matter if we clear the cache, cookies, etc. Please provide an effective solution to the problem and restore the full functionality of XStore as it was about a week ago.
Pites
Participant
June 15, 2024 at 23:43
Clearly, you do not understand the problem, so I will write it again!!! I have been using your XSTORE in my store for about 3 years, in addition to using several other plugins that have been part of the store for these 3 years and cannot be discontinued. UNTIL THE LAST UPDATE OF YOUR XSTORE EVERYTHING WORKED WITHOUT ISSUES. CHANGES WERE SAVING WITHOUT PROBLEMS, AND ALL OTHER PLUGINS WERE THE SAME. SO I DO NOT ADDED NEW PKUGINS. THE PROBLEM STARTED AFTER THE LAST XSTORE UPDATE, SO YOU DO NOT SOLVE THE PROBLEM BY DISABLING ALL OTHER PLUGINS WITHOUT WHICH OUR STORE WILL NOT WORK. SUCH SUPPORT IS A JOKE!!!
Pites
Participant
June 15, 2024 at 12:03
Ok I turn it on, but I cannot upgrade it, because it want a new licence and I cannot turn it off because we use it in our store. So the problem is still.
Pites
Participant
June 15, 2024 at 12:01
I turn off WPBakery Page Builder like you suggested, and I lost home page ….. Moreover, I cannot turn it on again because it want a licence from me, that was a part of xstore !!!!
What to do ?????
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Pites
Participant
June 15, 2024 at 11:54
I added all info to login. Have you tried ?
Pites
Participant
June 14, 2024 at 21:26
Here you are
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Pites
Participant
June 14, 2024 at 08:28
Hi,
I cannot do this on shop but I can prepare a copy site and send you login, so there you could do whatever you want. Is it ok ?
Regards
Peter
Pites
Participant
June 13, 2024 at 22:57
Here is the link to video record.
When I add some text to text block of single product, I cannot save changes, as you can see in the video. But when I close it and open again I can add some text and save it.
Before last xstore updates it was working correct and I could save it after all changes.
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Pites
Participant
June 13, 2024 at 22:00
Hi,
I think there has been a misunderstanding. I have been using xstore for 3 years, and the problem with not being able to save changes appeared a few days ago after the latest update. No new plugins have been installed, and we cannot disable them in our online store that has been operating for 3 years. The problem appeared in your xstore update.
Regards,
Peter
Pites
Participant
February 20, 2024 at 15:49
THANK YOU
Pites
Participant
February 20, 2024 at 15:01
GREAT, THANK YOU VERY MUCH FOR A VERY FAST RESPONSE
CAN I CLOSE ACCESS FOR YOU ?
Pites
Participant
February 20, 2024 at 14:59
Hi, problem are growing and they are coused by xcore. I got automated email from wordpress, it is in polish so you can translate it. I send it in private area.
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Pites
Participant
February 20, 2024 at 14:37
Hi, now is more problems, when you are doing
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Pites
Participant
February 20, 2024 at 13:46
OK, here are:
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Pites
Participant
September 15, 2023 at 14:11
Ok, thank you
Pites
Participant
September 15, 2023 at 13:36
It does not changed, Still in english:
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Pites
Participant
September 15, 2023 at 12:40
I know, I try to contact them, bt it is impossible. Maybe you could check it and have some idea how to translate it ?
Thank You
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Pites
Participant
September 15, 2023 at 12:10
Hi,
1. I try to use Loco Translate but it does not change it.
2. Yes, plugin name: Advanced Google reCAPTCHA
3. I did.
4. Screens are in Login for customer. You can create an account and after login you can find it in:
” Prove your humanity” on login site
“Szczegóły konta” at the bottom
Maybe it will be easer if you can login to website and check it.
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Pites
Participant
February 16, 2023 at 09:28
Hi,
Ok. But how to force GSC to reindexing all product pages ? Because I must do it page by page.
Thank you,
Peter
Pites
Participant
February 15, 2023 at 21:08
Hi,
It works so it is good. The critical issue is gone but now we have two non-critical issues. I recorded it. Please check it if it is ok with it.
Thank you
Peter
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