CSS code that I sent you could not affect the blocking time https://gtmetrix.com/total-blocking-time.html
Meanwhile, we are working on a new theme update (8.0) that will include speed improvements for our theme. We plan to release it in August.
Because you could use image like size guide and could use PDF file for example. So, we have 2 options depending on type of the size guide that use want to use.
My browser will crash every time, tried many time still same. (Brave Browser)
Do you have this issue with Chrome, Mozilla or Safari?
Regards
Olga Barlow
Participant
July 7, 2021 at 15:11
Hello,
No, we made also some changes in widgets, header builder and static blocks. So, it would be better if we update your production site this time. After that you’ll be able to update theme by yourself I suppose if you don’t skip a lot of updates again 🙂
So, if the staging site is ok then provide us with the production site WP Dashboard and FTP and we’ll update the production site for you.
Regards
Olga Barlow
Participant
July 7, 2021 at 15:08
Hello,
1) I added the below code to Theme Options > Custom CSS
@media only screen and (max-width: 992px){
.single-product-builder .row {
display: flex;
flex-direction: column;
}
.element-TFML4 {
order: 2;
}
}
Check the single product now.
2) Provide us with a link to the product that has related products. We’ll check the issue.
Regards
Olga Barlow
Participant
July 7, 2021 at 14:56
Hello,
1) What do you mean by “direct checkout”? WooCommerce has the option to redirect to the cart page after adding to the cart, not to the checkout page. Do you want to redirect users to the cart page once you added the product?
Also, I would recommend you to remove the height that you added in the custom because it causes the issue https://prnt.sc/199utf4
Regards
Olga Barlow
Participant
July 7, 2021 at 14:32
Hello,
1) If you disable all the other additional options (search by posts, by sku etc) then it searches by product title and description only, like default WooCommerce search.
Regards
Olga Barlow
Participant
July 7, 2021 at 13:59
Hello,
Thank file was removed in one of the latest updates. Probably you updated the theme manually and it was not removed. Check the thank you page now.
Provide us with WP Dashboard access to your site and tell me what demo do you want to import? We’ll help you with the import if your server does not meet theme requirements.
Regards
Olga Barlow
Participant
July 6, 2021 at 20:32
Hello,
1) We are theme developers and unfortunately we did not study such plugins to recommend you.
2) Go to XStore > Sales booster > Request a quote > enable option and set it according to your needs. Feel free to ask if you need any other guidelines.
3) Sorry, don’t understand your question. Could you, please, explain in more detail what exactly do you want to merge? Do you want to remove space between the Instagram images?
Regards
Olga Barlow
Participant
July 6, 2021 at 20:27
Hello,
What about WP Dashboard access?
Regards
Olga Barlow
Participant
July 6, 2021 at 20:24
Hello,
Use the image size option to change the image size and set it to larger https://prnt.sc/1931jd8
Edit the Shop banner static block using Elementor page builder.
If you want to remove the block go to Theme Options > WooCommerce > Shop > Shop page layout > Shop Page Banner Content.
Regards
Olga Barlow
Participant
July 6, 2021 at 20:05
Hello,
You are welcome. Sent.
Regards
Olga Barlow
Participant
July 6, 2021 at 19:53
Hello,
That’s very strange. Provide us with FTP access.
Regards
Olga Barlow
Participant
July 6, 2021 at 16:48
Hello,
I have passed the issue to our developers. I’ll inform you once they fix the problem.
Do you mean “Hello” text https://prnt.sc/191otj1 ?
Replace the .logged-in .et_b_header-account>a>span .et-element-label:before{content:'Hello!';display:block;text-align:start;font-weight:400;font-size:.7em}
with .et_b_header-account>a>span .et-element-label:before{content:'Hello!';display:block;text-align:start;font-weight:400;font-size:.7em}
Regards
Olga Barlow
Participant
July 6, 2021 at 16:33
Hello,
Provide us with a screenshot of the banner, please. I don’t see banner with mask on the home page to check the issue in more detail.
Regards
Olga Barlow
Participant
July 6, 2021 at 16:30
Hello,
Provide us with FTP access to your site to check the XStore search issue in more detail.
