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Viewing 17 posts - 1 through 17 (of 17 total)
  • Avatar: Nuno Pereira
    Nuno Pereira
    Participant
    December 23, 2020 at 13:36

    In private

    Please contact administrator
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    Avatar: Nuno Pereira
    Nuno Pereira
    Participant
    December 23, 2020 at 02:43

    Hi, my current speed optimization settings are as follows:
    https://ibb.co/BttCd50
    https://ibb.co/LPtysrk

    I´ve disabled lazy loading because it interferes with CheckoutWC plugin

    Avatar: Nuno Pereira
    Nuno Pereira
    Participant
    December 18, 2020 at 13:20

    Hi, thank you for the link I´ve already upvoted.

    3) the issue is within elementor. it has something to do with page template, switching from canvas to full width I think.

    5) Actually I activated the theme in one domain and migrated to another. Is there a way to revert this?

    As regarding the theme speed, I´ve made an analysis https://gtmetrix.com/reports/redhouserh.com/qSBDXgWd/ and it really has a huge loading time. I´m using w3 total cache and about 30 plugins, which all are necessary. If you guys could look into the speed as soon as possible would be great and any other recommendation about this issue I´ll apreciate it.

    Thank you.

    Avatar: Nuno Pereira
    Nuno Pereira
    Participant
    December 17, 2020 at 11:53

    Thank you. I´ve been able to resolve issue 1) and 2)

    On point 3), I think it´s an issue with elementor: https://ibb.co/BwSM74P

    You see, I have a section with a border on the right and the left side. But ont right side the page is beign cropped and I don´t know why…

    As I mentioned before I´m having trouble updating xstore core and theme, it gives me the following error: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    This is a hosting server limitation? If I manually update the theme and core, will I loose any of the theme and css configurations from before?

    One last thing. I´m using the Built-in Email Builder and also Advanced Shipment Tracking for WooCommerce plugin to automatically add a tracking code once the order is shipped. Does the email builder have any option/hook to integrate the tracking code into the emails?

    Thank you.

    Avatar: Nuno Pereira
    Nuno Pereira
    Participant
    December 13, 2020 at 22:56

    Hi, thank you for your response.

    I´ve added the css code, the images look okay but when I first refresh, the shop page looks like this: https://ibb.co/NrY17zv. After the second refresh of the page, it comes back to normal. What´s causing this issue?

    Also, the theme is not loading font awesome icons: https://ibb.co/NCs9Sv9

    Another issue is regarding the site width: https://ibb.co/gy28HXh. I´ve set it to 1200px and on the theme options, it looks okay. But on the frontend the right side is being cropped.

    I´ve had a few issues with the latest update of the xstore and xcore. As I mentioned before I couldn´t uptaded from the dashboard, so I had to do it manually. Also, I´ve contacted my hosting company about the speed issue and they say that there is a problem regarding the optimization of the theme. So I´m using a cache plugin (Hummingbird) and the images are all compressed. There is a problem with the first loading of the website, as I mentioned before. I´ve followed all recomendations: cache plugin, compressed images, removed unnecessary plugins. But in fact the theme takes too long to load and has a lot of http requests, more specifically the xcore. I´ve used Query Monitor and in all tests, it refers the xcore as a slow query.

    Can you help please me on this issue? How can I reduce the loading time? Or how can I optimize the website speed.

    Thank you.

    Avatar: Nuno Pereira
    Nuno Pereira
    Participant
    December 3, 2020 at 04:02

    Okay, but can you be more specific about the issue? Also, i think when you updated the theme the images got a bit bigger and lost resolution out of the blue and there were some css issues witih the variation swatches. When I´m on theme options, the images look fine like the previous version but on the frontend they look different.

    Avatar: Nuno Pereira
    Nuno Pereira
    Participant
    December 2, 2020 at 20:01

    Server error logs, I can´t send you.

    Please contact administrator
    for this information.
    Avatar: Nuno Pereira
    Nuno Pereira
    Participant
    October 16, 2020 at 12:46

    Awesome! Thank you.

    Avatar: Nuno Pereira
    Nuno Pereira
    Participant
    October 15, 2020 at 14:15

    In private

    Please contact administrator
    for this information.
    Avatar: Nuno Pereira
    Nuno Pereira
    Participant
    October 15, 2020 at 10:01

    Hi, I`m trying to put it in the main header:

    https://prnt.sc/uzpw5c

    Avatar: Nuno Pereira
    Nuno Pereira
    Participant
    October 12, 2020 at 18:01

    Thank you.

    Well what I´m trying to achieve is something like this: https://ibb.co/NjkxftZ

    If possible I want to stylize like the ones on the image and put it side by side with the shop filters. Being the breadcrumbs on the left and the filters on the right. Also I´ve successfully hide the show all filter but I can´t remove the show text. What I have right now: https://ibb.co/jkqFMb9

    Is anything of this possible to do?

    Thank you once again.

    Avatar: Nuno Pereira
    Nuno Pereira
    Participant
    October 7, 2020 at 16:31

    Awesome! Thank you.

    Avatar: Nuno Pereira
    Nuno Pereira
    Participant
    October 2, 2020 at 15:37

    I would like no background and the icon in white

    Avatar: Nuno Pereira
    Nuno Pereira
    Participant
    October 1, 2020 at 11:12

    Thank you. Also how can I change the background color for the mobile menu and there´s a way to customize the close of the off-canvas menu? see image here: https://ibb.co/kH3swCb

    Avatar: Nuno Pereira
    Nuno Pereira
    Participant
    September 30, 2020 at 17:30

    Nevermind, I figured it out how to overlap and put the transparency. Just another question, how can I define the overlap to work only on specific pages I choose?

    Avatar: Nuno Pereira
    Nuno Pereira
    Participant
    September 24, 2020 at 10:17

    Thank you i got it. Just one final thing, on the “Add to wishlist” button on any product page I have duplicated hearts. You can check this example: https://redhouserh.hbi.pt/product/rh-iz058/

    How can I solve this?

    Avatar: Nuno Pereira
    Nuno Pereira
    Participant
    September 24, 2020 at 09:16

    Thank you it worked.

    Just another question how can i disable the top header?

  • Viewing 17 results - 1 through 17 (of 17 total)
Viewing 17 posts - 1 through 17 (of 17 total)
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