Thanks for the support! My topic “Heaps of Bots Attacking Website Constantly” has been successfully resolved.

Thanks, that worked!

Thanks team, the string has been removed and the filter is now working. Hurray!

I had to quickly build a new Products Archive template page as the old one was breaking my Shop, however is there anyway where I can get my old page (Elementor Products Archive #1831) to work again?

Hi Jack,

Thanks for all your help on this. Unfortunately my host doesn’t allow staging websites so I don’t know how I could do one for you without having to pay for another hosting plan.

– I’ve disabled the ajax filters, but that unfortunately still doesn’t solve the issue (I’ve disabled them indefinitely for now)
– If I change my product slug to “designer” instead of “brand” – the filter dissapears entirely. So I have to keep my attribute slug called “brand” for it to work. Unless you have any other suggestions on how to rename this?
– I’ve tried swapping out the ‘Filter by attribute’ widget with the ‘Filter products by brand (Xstore widget)’ but that widget doesn’t seem to work either as nothing appears on my filter.

Any help would be appreciated as this filter was working perfectly fine without any changes to attribute names, ajax filtering and then stopped working once the Theme was updated.

Thanks again.

Hi Jack,

We temporarily disabled the MOD Security and tested the filters and they still didn’t work. MOD Security has been turned back on now.

Hi Jack,

Please see the response from my hosting provider in the private content box.

Sorry, could you try these details:

Thanks for the support! My topic “I have a pagination repetition issue on my shop page” has been successfully resolved.

Sure – private content posted.

Thanks for the support! My topic “I get an ‘error connection close’ error when I’m in the back-end of website” has been successfully resolved.

More notes:

– When I change to the default WordPress theme, and activate Elementor – there are no issues.

It’s only when I activate the Xstore child theme that my website starts bugging out and the connection stops working. I cannot update plugins or themes seamlessly as it says erro connection closed, I then have to refresh a bunch of times for anything to work.

I’m in contact with my hosting provider, and they do not believe it’s something to do with the server itself.

Could you please look into this? Thanks so much!

I refreshed my cache and it’s working now.

Thanks for the support! My topic “How to have my first tab open/active on my product page?” has been successfully resolved.

Thanks for the support! My topic “search results are not showing my products” has been successfully resolved.