Oh wow… I didn´t noticed I had patches to apply (7) … this is supposed to be applied automatically in every update?
luzactual
Participant
December 11, 2025 at 09:28
Hello. I’m someone else since 2022 but same website and similar problem; so I reply to this instead of open a different topic (hope this is better for you). Since last fix you made couple of weks ago to a “side menu” problem I have noticed that SEARCH shows a “not found” message even showing AJAX results while typing… IE: looking for a “IK10” string that some products have, then AJAX shows them but if I hit “return” to get a page with all of them I get a “not found” page. Thanks in advance!
luzactual
Participant
November 24, 2025 at 19:27
Well, I see this option already applied but doesn´t fix it, instead it changes one issue for other: now it seems like an accordion completely expanded. On the good slide it permits navigation but the bad thing is the extreme lenght it has… is it any workaround about what we can do?
luzactual
Participant
November 20, 2025 at 18:39
Sorry the Print Screen URL doesn’t work. Instead I could watch the video and see it working (also some other things came to work). Can you resend it? … because there is where you show the option enabled Thanks!
luzactual
Participant
November 19, 2025 at 09:35
Thanks Samir. Yes, we do have a staging site. Find info in private area.
Also, please, check if this corrupted files (found in our DEV site -link below-) are also in that condition on production site. I would do if I could tell apart which is a corrupted or clean Xstore theme file.
Please contact administrator for this information.
luzactual
Participant
November 18, 2025 at 09:48
We have realised that WP blocked the password. New password set on Private Area.
—
Sorry we didn’t notice that. I’ve just placed same password you commented in private area. Thanks!
Please contact administrator for this information.
luzactual
Participant
November 11, 2025 at 11:02
Hi again. I have WPBakery Plugin asking for a license… does it come with Xstore bundle WP? I can’t find a way to get it. Thanks
luzactual
Participant
November 7, 2025 at 18:17
Hi Luca! Thanks and please find all info in private content.
Please contact administrator for this information.
luzactual
Participant
November 7, 2025 at 11:44
OK I will try to handle that… but in order to NOT keeping purchasing over and over… do you have a recurrent payment system or so for renewal?
luzactual
Participant
August 6, 2025 at 11:57
OK this works on Chrome as I see but may not work properly in other browsers (still showing HASTA in Firefox and perhaps others) besides there are some other places HASTA appears (check image) and could be fixed through Loco Translate. Is there definitely no other way to do this through translations? If you check this chat above: by 2024 it could be done but somehow I cant repeat it now. Thanks a lot!!!
Files is visible for topic creator and support staff only.
I have emptied cache in WP and also emptied cache in browser and still showing “hasta” … last time it was solved through a translation by simply not translating the string and placing an empty space but this time I’m not able to get it through..
This CSS you added … is in appearance / theme / xstore? or is it somewhere else?
Thanks
luzactual
Participant
August 5, 2025 at 16:44
Hello Jack, thanks. Here’s a link with a product and a discount tag with the string “up to” (“hasta” in spanish) we want to remove and in private the dashboard access.
Please contact administrator for this information.
luzactual
Participant
August 5, 2025 at 13:03
Hello. Recently we had to restore a backup due to a failed Woocommerce upgrade and the site has came up again with this issue: same thing. I went to Woocommerce and Xstore translation in Loco Translate seeking for “up to %s” and found some already translated, did a sync in each language package, cache cleaning and no results. Can you guess where is the new old problem? Thanks!
luzactual
Participant
August 1, 2025 at 12:43
Thanks for the support! My topic “Site error after an upgrade and we dont know the reason” has been successfully resolved.
luzactual
Participant
August 1, 2025 at 12:43
It was an issue with Woocommerce version, thanks
luzactual
Participant
August 1, 2025 at 11:41
Thanks. The problem comes when we activate the WOOCOMMERCE plugin… it runs OK (without store of course) but when activated WOO show an error
luzactual
Participant
November 19, 2024 at 17:14
It’s OK now but only a thing left to ask: I’ve tried before to find the string UP TO and didn’t show up… is it a dynamic thing (string, code, placehoder) perhaps or there’s an UP TO translated to a blank space right now???
luzactual
Participant
November 19, 2024 at 13:38
Hi! Thanks for the support. Find access data in private area.
Please contact administrator for this information.
luzactual
Participant
March 28, 2023 at 16:50
The hosting provider tells me that the variable Access-Control-Allow-Origin is not something that depends on the server but rather is configured at the application level in the .htaccess file in a way that access to the cdn.discordapp.com origin is allowed… (i’m unable to do this, please can you tell me something about?)
Other option as they say to avoid that error is not to use the cdn.discordapp.com to get that .zip resource shown in the error, and host it directly on the server.
I have downgraded the PHP version to 7.4.33 but everything stays the same…
luzactual
Participant
March 24, 2023 at 12:50
Hello, after dealing with hosting provider (just to double check) we confirm we have no CDN cache for this site. New info: adding new products (actually copying them to a new draft) some of them get the “swap image” function and some others dont… find access to FTP and WP ADMIN
Please contact administrator for this information.
luzactual
Participant
March 23, 2023 at 12:29
Hello, my hosting provider has answered that a code (in private area) added in HTACCESS is enough… but I have checked that Theme Options is still not working… can you check it? Perhaps there’s another cause…
Please contact administrator for this information.
luzactual
Participant
March 22, 2023 at 18:54
Thanks! I’m already dealing with our hosting provider… I’ll keep you informed.
luzactual
Participant
March 22, 2023 at 13:51
Hello Rose, find in private area the access details
Please contact administrator for this information.
luzactual
Participant
March 22, 2023 at 10:06
Sorry it came out without finishing explanation…
… we realize that in new added products the main image doesn’t flip/change on rollover while on older products this works OK. Can you tell me why or where can I find this set up… ? Thanks
luzactual
Participant
March 6, 2023 at 11:42
Email provided in private content area
Please contact administrator for this information.
