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Viewing 6 posts - 1 through 6 (of 6 total)
  • Avatar: mouas40
    mouas40
    Participant

    Thank you so much,

    It seems to work in the test environment. Could you please indicate me the changes to move them to my development eshop?

    #239497 Copied In reply to: filter
    Avatar: mouas40
    mouas40
    Participant

    For your help on debugging, I noticed that even in your demo page in:

    https://xstore.8theme.com/product-category/men/

    when you try to click (via an android mobile terminal) on the funnel icon to open the off-canvas filters, it opens the filters for some seconds and after a while, it redirects you to a product page without allowing make any filter selection

    #239485 Copied In reply to: filter
    Avatar: mouas40
    mouas40
    Participant

    By the way, when you sent me via this ticketing platform the message asking me to provide you the FTP access, I didn’t receive an email notification 🙁

    #239478 Copied In reply to: filter
    Avatar: mouas40
    mouas40
    Participant

    Hello,

    Making some more additional tests on mobile handsets it seems that the filtering functionality of the theme is not working correctly at all.¨

    Additionally to the comments on my previous ticket, please find below the steps I followed in order to reproduce the new issues I am facing:

    1. I have added some more filters, such as “filter by color” and “filter by material” in your default theme
    2. Go to: http://35.214.144.255/~actiond7/foo/store/product-category/all/
    3. Try to open the “Product Categories” filter to make a selection. It’s not possible…
    4. Try to open the “Sort by Material”. When you make a selection it does not allow you to come back to make another one, or to deselect the option, since the check-box select options are disappeared
    5. When you make a filter selection (i.e sort by material), then it does not allow you to open the other toggle filters (i.e. sort by color, to make any selection on the “sort by filter”)
    6. Finally making a filter selection it does not allow you to come back to deselect

    Of course, since this is a test/demo environment I need to know the corrections done in order to make them in the production environment 🙂

    Thank you for your help

    Please contact administrator
    for this information.
    #239473 Copied In reply to: filter
    Avatar: mouas40
    mouas40
    Participant

    Hello,

    Thank you for your reply.

    I have updated to the last version XStore_Theme_v.6.3.4 and XStore_Core_v.2.3.4 but the problem is the same.

    – To reproduce the 1st issue the toggle option must be disabled and non-collapsed
    – For the 2nd issue you can see it as it is right now

    Thank you again

    Please contact administrator
    for this information.
    #239361 Copied In reply to: filter
    Avatar: mouas40
    mouas40
    Participant

    Hello

    I have uploaded a demo clone just to see to problem.
    I have set the categories of your default theme as subcategories of the category “All” in order to display the problem.

    Please check the http://35.214.144.255/~actiond7/foo/store/product-category/all

    The number of columns through the dashboard theme is set to 3 and the number of columns in the product_categories shortcodes is set to 6 ([product_categories columns=6" parent="27"])

    The columns of the “woocommerce product_categories shortcode” are affected by the xstore theme’s number of columns and it displays only 3 instead of 6 columns.

    Could you please help?
    Thank you very much in advance

    Please contact administrator
    for this information.
    #237562 Copied In reply to: Xstore theme affect the number of columns set in "product_categories" shortcode
Viewing 6 posts - 1 through 6 (of 6 total)