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Viewing 30 posts - 1 through 30 (of 36 total)
  • Avatar: mdmason23
    mdmason23
    Participant

    Jack,

    I tried creating an account using the storefront theme and the same thing happened…I could not create an account.

    Thanks,
    Monique

    Avatar: mdmason23
    mdmason23
    Participant

    Sorry – for some reason those images didn’t appear to work…let’s try again:

    3a:

    3b,c,d,e:

    4, 9 and 17:

    14:

    15:

    16:

    18:

    Avatar: mdmason23
    mdmason23
    Participant

    Jack,

    Here are the screenshots you requested…

    3a- primary widget area (on blog pages):

    3b,c,d,e- 1st, 2nd, 3rd and 4th footer areas (appear on all website pages):

    changes described in 4, 9 and 17 above:

    14- contact info header:

    15- featured product and new arrivals font family:

    16- related product titles font family:

    18- I would like to change the color of the review ratings to red…the grey is barely noticeable:

    I hope this clarifies what I am asking,

    Thanks!
    Monique

    Avatar: mdmason23
    mdmason23
    Participant

    Eva,

    That fix alot of the issues, but there were a couple of code snippets that broke the featured products on the home page and the related products on each products page…the products were replaced by red bars and a bunch of dashes. The following 2 code snippets had the same effect (I added each line of code one at a time):

    #product-page .product-shop .main-info .stock {
       font-size: 15px !important;
    

    and

    #main-nav > ul > li > a, #products-grid.products_grid .product-grid .product-name a, #tabs li > a {
        text-transform: capitalize;
    

    The following code also made no changes at all to the font on the tabs of each product page or to anything else I could find on the website:

    #tabs li > a {
      font-family: open sans !important;
    }
    

    With regards to #3, all widget areas I am using have this problem:
    a- primary widget area
    b- product page sidebar
    c- first footer widget area
    d- second footer widget area
    e- third footer
    f- fourth footer

    I also notice the following (continuing with the numbering from above):
    14- The “Contact Info” heading on the contact page has remained very small
    15- Would like to change the product description font of the featured products on the main page
    16- would like to change the product description font of the related products on each product page
    17- when I did add the code for changing the headings from all uppercase, the product titles on each product page were all still uppercase.

    Thanks a bunch,
    Monique

    Avatar: mdmason23
    mdmason23
    Participant

    Hello,

    Further to #10 in my first message, I figured out how to delete the original copyright information. The question I have now is how to add a copyright footer that automatically updates the year? I added the following code into my functions.php file:

    function comicpress_copyright() {
    global $wpdb;
    $copyright_dates = $wpdb->get_results("
    SELECT
    YEAR(min(post_date_gmt)) AS firstdate,
    YEAR(max(post_date_gmt)) AS lastdate
    FROM
    $wpdb->posts
    WHERE
    post_status = 'publish'
    ");
    $output = '';
    if($copyright_dates) {
    $copyright = "© " . $copyright_dates[0]->firstdate;
    if($copyright_dates[0]->firstdate != $copyright_dates[0]->lastdate) {
    $copyright .= '-' . $copyright_dates[0]->lastdate;
    }
    $output = $copyright;
    }
    return $output;
    }
    

    I got this code from this blog post. I then tried to add the following code to my footer.php file, which only ended up deleting my entire footer:
    <?php echo comicpress_copyright(); ?>

    Please help clarify what I should be doing to get this working.

    Thanks,
    Monique

    Avatar: mdmason23
    mdmason23
    Participant

    Thank you!

    Avatar: mdmason23
    mdmason23
    Participant

    Jack,

    I am now noticing another issue…after clicking “proceed to checkout” in the cart, the drop down menus for the payment options are not working.

    If I select “paypal” as an option and click “place order”, I am directed to the PayPal page, but there should be a drop down that says that you must use paypal to pay via discover card or american express. After being directed to paypal, if I click “Cancel and return to…”, the drop down shows on the page.

    If I select “credit card” as a payment option, no drop down appears to enter any credit card information. I have to click “place order”, then an error message appears at the top of the page and the drop down appears to enter credit card information.

    The following is the error message shown:
    “Credit card number you entered is invalid.
    Card expiration date is not valid.
    Card verification number (CVV) is not valid. You can find this number on your credit card.”

    This is obviously much less than ideal.

    Thanks,
    Monique

    Avatar: mdmason23
    mdmason23
    Participant

    Jack,

    I changed the settings in one of my plugins and managed to get the sliders working on the main page.

    I also added an image in the shop page editor as you suggested and it did not show at the top of my shop page. I then added the image to the featured image…still nothing. Not sure if the bug is affecting this as well?

    Thanks,
    Monique

    Avatar: mdmason23
    mdmason23
    Participant

    Jack,

    I have made no changes to the plugins on my website to affect the sliders on my homepage.

    Sorry – I provided wrong c-panel password. See private content for correct information.

    Thanks,
    Monique

    Please, contact administrator
    for this information.
    Avatar: mdmason23
    mdmason23
    Participant

    Thank you!

    Avatar: mdmason23
    mdmason23
    Participant

    Thank you!

    Avatar: mdmason23
    mdmason23
    Participant

    Jack,

    I added the code you suggested above, but it only removed part of the highlighting. If you add an item to the cart, click “proceed to checkout”, then scroll down and choose “credit card payment”, the drop down area is all highlighted in red. Here is a picture to show you what I mean:
    need to remove highlighting

    Can you please tell me what code I need to add to my css file to remove the rest of the red? FTP credentials have not yet been changed and are in private content of my first message.

    Thanks,
    Monique

    Avatar: mdmason23
    mdmason23
    Participant

    Brian,

    I checked my FTP credentials, and they are correct. I also turned off my security plugin last night for you. See additional info in private content that may help.

    Thanks,
    Monique

    Please, contact administrator
    for this information.
    Avatar: mdmason23
    mdmason23
    Participant

    Robert,

    For now, I have changed my favicon as suggested above; however, I would like to avoid having to do this every time the theme is updated. Therefore, I have created a child theme with other updates to the Blanco theme that I want carried forward.

    I have already uploaded my favicon to the images folder of my child theme and just need to know what coding to add to the .css file of my child theme to override the Blanco theme default favicon.

    FTP credentials are included in private content.

    Thanks,
    Monique

    Please, contact administrator
    for this information.
    Avatar: mdmason23
    mdmason23
    Participant

    Hello,

    I would like to change my favicon using a child theme. What coding would I have to add to the .css file of my child theme in order to do this?

    Thanks,
    Monique

    Avatar: mdmason23
    mdmason23
    Participant

    Jack,

    You are correct about the left slider arrow…it is working…my bad! The code you just gave is identical to the code you gave the first time. It didn’t change the arrows, but I did some fiddling and added !important to the end of each line and got it to work.

    Thanks for the help!
    Monique

    Avatar: mdmason23
    mdmason23
    Participant

    Jack,

    Thanks…that fixed the drop down 🙂

    Here’s a screen shot of the bottom of my home page showing the carousel arrows I am talking about:

    carousel arrows

    And it seems that without adding the code to change them, the left arrow does not work. It does not change to the default color on hover and clicking on it does nothing.

    Thanks,
    Monique

    Avatar: mdmason23
    mdmason23
    Participant

    Jack,

    Thanks, this helps alot; however, I cannot get the product slider images to update. With the above code, the next slider image doesn’t change and the previous slider looks like a faded arrow that doesn’t change on hover. I got the back to top working fine.

    I also found another location that the custom color is not being picked up…on the product prices in the drop down when I hover over my shopping cart in the upper right hand corner.

    Thanks,
    Monique

    Avatar: mdmason23
    mdmason23
    Participant

    Thanks, Eva!!! All issues seem to be resolved 🙂

    Monique

    Avatar: mdmason23
    mdmason23
    Participant

    Eva,

    I also notice that when I hover over the “back to top” in the lower left corner, it uses the blanco default colors instead of the ones i picked in the theme settings.

    Thanks,
    Monique

    Avatar: mdmason23
    mdmason23
    Participant

    …and now when you go to the individual product pages, there is no “add to cart” or “add to wishlist” buttons :/ The tabs and the descriptions are all gone, too. And no site-wide banner appears at the top of the screen on the individual product pages. This is the error I see:

    Parse error: syntax error, unexpected ‘<‘ in /home2/ab16542/public_html/butterbeescraps.com/wp-content/themes/blanco/woocommerce/single-product/add-to-cart/simple.php on line 14

    And, when I go remove the “<“, I get a different error…unexpected something or other in the same line.

    When I remove the code added in the functions.php and custom.css files, it makes no difference. Add, this same error appears on all products – whether they are in stock or not.

    Here’s another screen shot:
    individual product page errors

    This is critical that it is fixed immediately – my store is live and my customer have no product description to refer to.

    Thanks,
    Monique

    Avatar: mdmason23
    mdmason23
    Participant

    Eva,

    Forget the background for now.

    The code for #2 doesn’t work quite right. The gap remains and the title is cut off. Here’s a screen shot before adding the code:
    shop page before code

    And a screenshot after the code is added to the custom.css file:
    product page after code

    The issue with the site wide banner is resolved.

    Thanks,
    Monique

    Avatar: mdmason23
    mdmason23
    Participant

    Nope – wrong again…when i logged out of wp-admin and went to my website, the sitewide banner is covering the cart and part of my logo:
    sitewide banner problems

    Also, when I went to my website using my tablet, the background image does not stay fixed, which causes it to become very blurry. I do have expending enabled, otherwise, the image is not wide enough to fill the full width of the window. I had to fix the image, otherwise it became blurry on the blog page because it is much longer than the other pages and the image expands too much. Since the “fixed” selection for the background is not working on my mobile device, the image expands to the point where it becomes blurry on the blog page. This is not a problem on my desktop computer.

    Thanks,
    Monique

    Avatar: mdmason23
    mdmason23
    Participant

    Eva,

    Almost but not quite:
    1- there is a large white space between the product images and the product titles on the shop page
    2- when hovering over the product titles, the color seems to change to the theme default color, not the colors i have specified in the theme settings
    3- i still want to change the color of the site-wide banner – #990000 for the background and #ffffff for the text

    Thanks,
    Monique

    Avatar: mdmason23
    mdmason23
    Participant

    Eva,

    I have tried adding the 2 different codes to my functions.php file to shorten my product titles, but i keep getting a fatal error:

    Fatal error: Call to undefined function add_filter() in /home2/ab16542/public_html/butterbeescraps.com/wp-includes/functions.php on line 8

    Is there a specific place where the code must be added?

    I’m really sorry – I’m new to all of this – it’s a miracle I even found the functions.php file.

    Monique

    Avatar: mdmason23
    mdmason23
    Participant

    Eva,

    Not sure why FTP credentials aren’t working…could it be because of the SSL encryption? I have the security plugin turned off right now – not sure what other changes i would have to make to grant you access to FTP. I have included my credentials in the private content to confirm.

    The following are screen shots of where the sitewide banner is turned on and off in the woocommerce settings, and a screen shot of the website when the banner is activated. Not sure what changed, but the banner is no longer covering the logo or shopping cart.

    woocommerce sitewide banner settings

    website with sitewide notice activated

    Thanks,
    Monique

    Please, contact administrator
    for this information.
    Avatar: mdmason23
    mdmason23
    Participant

    Sorry,

    you can ignore this request – i found a plugin that creates packing slips that look much nicer than i would get out of paypal.

    thank you,
    monique

    Avatar: mdmason23
    mdmason23
    Participant

    Eva,

    I found a 4th issue:
    4- the site-wide banner appears over top of everything blocking out part of my logo and and the cart. Is there any way to shift everything down when the site-wide banner is enabled?

    Thanks,
    Monique

    Avatar: mdmason23
    mdmason23
    Participant

    Eva,

    Sorry – I activated my security again. I will leave it off until we get this resolved.

    I have a couple of other minor issues I was hoping you could help me with also:
    1- wait list not working (per our previous discussion)
    2- how can i change the site-wide banner colors? i’d like the background to be #2f4d48 and the text to be white.
    3- is there any way to show a limited number of characters of the product titles when they appear on the product page, or in search results? i’d like to limit the character string to about 65 characters. right now, i am now showing the product titles because some are very long.

    I’m hoping this is it. Thanks for the great support so far. I am really pleased with the responses and the theme…I will definitely be leaving a positive review.

    Thanks,
    monique

    Avatar: mdmason23
    mdmason23
    Participant

    Eva,

    Thank you! Are you able to help with the waiting list and extra space under the product banner on my shop page?

    The waiting list plugin works with the default plugin, and I have tried reloading it without it fixing the problem.

    Thanks,
    Monique

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Viewing 30 posts - 1 through 30 (of 36 total)