Hello, i have solved it, thanks!

Thanks for the advice. The problem is now being resolved.

Thank you.

Yes, pls provide.

The plugin used is

Extra Product Options (Product Addons) for woocommerce (by themehigh)

U can use the ftp below to check.

FYI, we have tested for using default WordPress theme or some other themes all can be shown, just this xstore theme can’t be shown. Appreciate if u can help to resolve it. Even I tried on another plugin, WC field factory (by Saravana Kumar K) also won’t work. But it works for other themes.

Thank you,

hello, i still unable to solve the problem

please refer below temp FTP access.
Appreciate your help

also, just to mention i have pressed the update button many times.
but when i refreshed it still show that it needs to be updated.

screenshot here: https://prnt.sc/tyv6gw

Hi, here you go.
Thank you.

Hi,

I have tried, it managed to fix alignment but the font style / size still not changed.