hi olga, so your “check now” means you fixed it so i go check it again now, i thought you meant you are checking it now to fix it, ok i will check if it works now, thank you
kim
Participant
July 14, 2021 at 03:36
hi olga,
1. my question is how to make mobile panel does not disappears at the very bottom of the page?
2. my question is how to not let iPhone rounded corners cut off mobile panel?
5. how to move the copyrights to footer static block instead of using the copyrights widget area?
any answer for 3,4,6 now?
thank you
kim
Participant
July 12, 2021 at 03:53
can anyone please help?
kim
Participant
July 9, 2021 at 21:05
mobile menu shows properly now on “mobile panel”, thank you olga!
can you also check:
1. why mobile panel disapear when scroll to bottom copyright bar?
(both on iphone and samsung phone)
2. why mobile panel doesnt show left/right square edge on iphone?
why show as cutoff round edge oh iphone?
(show square edge ok on samsung phone)
3.why footer link doesnt show on real phone?
(on both iphone and samsung)
but why footer link shows when try mobile preview from
appearance/customize
in element front page?
4. why footer left column “about us” text color doesnt show black as i set up?
5. how can i move copy right text to the center?
(i deleted right side widge but left side copyright still can not show to center)
6. why footer copyright text color is white when i set it as black?
please help, thank you
Please contact administrator for this information.
kim
Participant
July 9, 2021 at 16:37
host tech created a new one, can you plz try it now? he is still online with me, thank you
Please contact administrator for this information.
kim
Participant
July 9, 2021 at 15:56
hi rose, i asked my site host tech, they created an account for you, plz log in, hope you can fix the svg icon issue soon, thank you
Please contact administrator for this information.
kim
Participant
July 9, 2021 at 14:21
hi rose, what is FTP access? how do i give you access? thank you
kim
Participant
July 9, 2021 at 02:17
i figured out myself, please delete this topic, thank you
kim
Participant
July 8, 2021 at 22:18
just so you know, mobile menu works if i place it on top header, but not working placed on mobile panel, plz help fix it so it can be shown on moble panel, thank you
kim
Participant
July 8, 2021 at 16:54
site log in info here
Please contact administrator for this information.
kim
Participant
July 8, 2021 at 16:47
also, what is this “mobile menu” from appearance/menu?
it looks like xstore demo menu? nothing like the “mobile menu” from “appearance/customize/mobiemenu?
are they same thing or different thing?
i deleted the demo menu, but 404 page shows up even before i deleted that
so confusing
Please contact administrator for this information.
kim
Participant
June 29, 2021 at 04:25
got it, thank you
kim
Participant
June 28, 2021 at 02:59
anyone can help please?
kim
Participant
June 27, 2021 at 16:38
also, where/how to edit front page top social media info?
i edited bottom footer social media info,
how come top social media info not updated together?
thank you
Please contact administrator for this information.
kim
Participant
June 27, 2021 at 16:17
i edited 1st post and topic subject twice to add site log in info but both time did not work,
i give log in info in reply now then
thank you
Please contact administrator for this information.
kim
Participant
June 26, 2021 at 16:17
got it, thank you rose!
kim
Participant
June 22, 2021 at 18:01
installed extension and it worked! updated image shows now.
so i clear cache from wordpress dashboard doesnt work at all, gee
thank you olga, issue fixed, close ticket now
Please contact administrator for this information.
kim
Participant
June 22, 2021 at 17:26
why would i edit one site then check another site?
i only log in one site, work on one site, check on one site!
which browser are you viewing site on?
have you tried view on google chrome browser?
i tried view in edge browser, it shows updated image properly
but when i view in chrome browser, only demo image shows, updated image doesnt show up in view at all.
video link attached
please help fix chrome browser view issue,!
most people use chrome browser, my site has to be viewed properly on chrome browser, please help!
thank you
Please contact administrator for this information.
kim
Participant
June 21, 2021 at 20:45
hi olga, sorry i forgot i changed store name, old one will be deleted when i have time, please log in to my new store site, please help fix section not shown problem, thank you
Please contact administrator for this information.
kim
Participant
June 21, 2021 at 19:22
can anyone please help? thank you
kim
Participant
June 20, 2021 at 16:56
i saw same dashboard notification before, so i updated theme and core plug in, then after that i did image change on section which doesnt show on real view at all.
i copy my current dashboard view here for reference
Please contact administrator for this information.
kim
Participant
June 20, 2021 at 16:53
my theme version is v7.2.11
v.7.2.11
CHILD THEME V.1.0 ACTIVATED
Please contact administrator for this information.
copy my reply from that topic
hi, i updated theme before making those changes on section. i updated both theme and core at same time already? do i need to update theme again? thank you
Plugins
Your plugins are all up to date.
Themes
Your themes are all up to date.
what do i do now? i cant update theme again when its already updated?
Please contact administrator for this information.
kim
Participant
June 20, 2021 at 15:57
hi, i updated theme before making those changes on section. i updated both theme and core at same time already? do i need to update theme again? thank you
I just tried edit home page and change shows on home page instagram wall section now, thank you very much for help, close this topic now.
kim
Participant
June 1, 2021 at 14:55
ok, that maybe the reason why my change doesnt show,
i asked you on May 31, 2021 4:14 pm “where did you change the heading? from instagram wall page?” but you did not answer that question
i will try edit home page and see if it works and report back here
thank you very much for help, appreciated
kim
Participant
June 1, 2021 at 14:41
why not? i did not make any changes in the video, i just enter elementor to see what is there already, elementor shows 5% off already, but when i view site (either from wordpress dashboard top left corner, or from elementor preview site), no 5%off showing on the website at all
sure i know front page and instagram wall are different, i did not trying to edit front page, just click the my store logo link to vew site!
please fix the issue!!
kim
Participant
May 31, 2021 at 16:14
hi olga,
sure i always save changes before i go check how it shows on “view site”
where did you change the heading? from instagram wall page?
i just logged in and checked instagram wall page in elementor edit mode, instagram wall heading still shows my original change of “5% off”, not your change “**kim**”?
when i view site, heading shows your change, not my change? even tho my change still shows when open in elementor??
please help fix this asap, its been too long and i still cant update my website and products to sell!
(just a reminder, please remember log in to ****.com/wp-admin, your login data never changed)
Please contact administrator for this information.
