8theme.com

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Viewing 30 posts - 1 through 30 (of 33 total)

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Jannis T

Participant

September 24, 2021 at 08:29

Hi,

same issue here but they seem to have rolled out the correct version update for the theme files now.

To support: please update your ftp files https://www.8theme.com/downloads/ it’s outdated as well.

Best Regards,
JT

#303326 Copied In reply to: XStore v8.0.7 – possible minor error in style.css states v8.0.6

Jannis T

Participant

June 24, 2021 at 13:37

Hi,

works now.

Much appreciated & Regards,
JT

#291929 Copied In reply to: Can not alter the link of header button when set to custom

Jannis T

Participant

June 24, 2021 at 10:34

Hello,

any progress on this ?

Regards

#291888 Copied In reply to: Can not alter the link of header button when set to custom

Jannis T

Participant

June 16, 2021 at 20:21

Hi,

i’m sorry for the inconvenience, there were issues with the firewall and are fixed now.
Please try again with PASSIVE mode now

Thanks
JT

#291149 Copied In reply to: Can not alter the link of header button when set to custom

Jannis T

Participant

June 16, 2021 at 18:08

Hi,

yes because you use passive mode, please use active mode as stated in the private content area

Regards

#291125 Copied In reply to: Can not alter the link of header button when set to custom

Jannis T

Participant

June 15, 2021 at 17:40

Hello,

same credentials as webadmin

Thanks in advance,
JT

Please contact administrator
for this information.

#291024 Copied In reply to: Can not alter the link of header button when set to custom

Jannis T

Participant

June 15, 2021 at 15:06

Hello Olga,

even with the custom header removed, i can not change the link when set to Custom https://prnt.sc/15i8rhq

I can not change the link from https://redmonster.gr/redmonster-tshirt/ to https://redmonster.gr/organic-tshirt/

After publishing the changes the button still links to https://redmonster.gr/redmonster-tshirt/

Regards,
JT

#290995 Copied In reply to: Can not alter the link of header button when set to custom

Jannis T

Participant

May 19, 2021 at 00:08

Hello Olga,

thank you very much for the effort! Can you please show me the settings you altered so i can reproduce it on the production sites?

Best regards,
JT

#288052 Copied In reply to: 8theme Slider loads too slow

Jannis T

Participant

May 15, 2021 at 17:46

Hi,

sorry for the inconvenience.

Regards
JT

Please contact administrator
for this information.

#287665 Copied In reply to: 8theme Slider loads too slow

Jannis T

Participant

May 12, 2021 at 17:19

Hi,

thank you very much for your time and effort!

Best regards,
JT

#287310 Copied In reply to: Server Requirements admin bar notification and nitro pack compatibility

Jannis T

Participant

May 12, 2021 at 10:46

Hello Olga,

looks great, everything in place now!

Please provide me the changes i have to make on the production sites, because i have another 2 clients who consider to implement nitropack on their xstore eshops, based on their hosters recommendation.

Best Regards,
JT

#287222 Copied In reply to: Server Requirements admin bar notification and nitro pack compatibility

Jannis T

Participant

May 11, 2021 at 12:00

Hi,

well yes, the all departments menu is working again but the improvement you did before with nitropack is “gone” again. The layout is all messed up again with nitropack enabled.

Does that mean the theme does not support nitropack?

Best regards,
JT

#287070 Copied In reply to: Server Requirements admin bar notification and nitro pack compatibility

Jannis T

Participant

May 7, 2021 at 17:27

Hello,

the front page loads ok now with nitropack activated, except the All Departments header menu, which does not load the assigned static blocks and doesn’t collapse back after opened on a hover. Purging nitropack cache and/or recreating the All Departments menu didn’t solve the issue with it.

Regards,

#286796 Copied In reply to: Server Requirements admin bar notification and nitro pack compatibility

Jannis T

Participant

May 6, 2021 at 17:39

Hi,
you can use the same credentials as for the admin login.
Regards

Please contact administrator
for this information.

#286630 Copied In reply to: Server Requirements admin bar notification and nitro pack compatibility

Jannis T

Participant

May 5, 2021 at 22:21

Hi,

1) Not sure if it is a solution for others but i just disabled all caching in theme options and the server caching as well. Then cleared the nginx-fastcgi cache and restarted the nginx/php-fpm services..a sort of taking a sledgehammer to crack a nut method!

2)Credential posted. I opened a ticket on nitropack support page, but no reply yet..

Regards

Please contact administrator
for this information.

#286555 Copied In reply to: Server Requirements admin bar notification and nitro pack compatibility

Jannis T

Participant

May 4, 2021 at 20:16

After 2 days the 1. has been solved all by itself..the admin bar notice is gone..

Nr. 2 still open

Regards

#286350 Copied In reply to: Server Requirements admin bar notification and nitro pack compatibility

Jannis T

Participant

March 18, 2021 at 09:50

Hello,

done as advised and now it looks “normal” again.
Will the new .js be included in future patch releases or do i have to keep it for the production site release always saved and applied from now on?

Thanks for the fast reply,
JT

#279930 Copied In reply to: Single Product page messed up after latest Update

Jannis T

Participant

March 18, 2021 at 08:15

Hello Robert,

i’ve disabled all plugins except xstore-core, wooco and nginx-cache ones but still same issue. I don’t have any custom styles in childs style.css, just the ones in Global-CSS..

Admin access pasted in private for you

Regards,
JT

Please contact administrator
for this information.

#279897 Copied In reply to: Single Product page messed up after latest Update

Jannis T

Participant

March 11, 2021 at 21:05

Hello Olga,

i’ve solved the issue with adding some code in functions.php.

Thanks for your time & Regards
JT

#278937 Copied In reply to: Price display suffix doesn't display

Jannis T

Participant

March 11, 2021 at 20:39

Hallo Olga,

yeah, postimg.cc seems to be down..

Now, after your explanation, i got it right with the block width and the alignment.

Thank you very much & Regards,
JT

#278935 Copied In reply to: Theme's elementor slider problems

Jannis T

Participant

March 11, 2021 at 20:24

Hello Olga,

as advised i’ve switched to Storefront and disabled all plugins as well, except WooCo.
Still no suffix on the price:
https://ibb.co/VJzTFMN

Which means it’s not X-Store theme related i assume..but i really have no clue what the cause could be for not displaying the suffix..

Regards,
JT

#278929 Copied In reply to: Price display suffix doesn't display

Jannis T

Participant

February 25, 2021 at 09:50

Hello,
thanks for the css fix, it works sofar.

I can’t really say why the login is not working for you. Others have no issue log in to the dashboard. I’ll contact the provider and see if there’s an issue with config.

Thanks

#276428 Copied In reply to: Issues with product containers height and single product images

Jannis T

Participant

February 24, 2021 at 11:45

Apropos,

to 1) again..plz check the screenshot
https://prnt.sc/105l2wd

#276189 Copied In reply to: Issues with product containers height and single product images

Jannis T

Participant

February 24, 2021 at 11:41

Hello Olga,

i’m sorry, there were some staging server issues lately.
I’ve created and tested a new admin-account for you

Thank you

Please contact administrator
for this information.

#276187 Copied In reply to: Issues with product containers height and single product images

Jannis T

Participant

February 22, 2021 at 14:36

Hello Olga,

to 1) they are indeed ok, my bad sorry
to 2) Awesome, It works , thank you!
to 3) I think i got the settings, according the documentation, correctly pasted in:
https://prnt.sc/103s817
The Animations do not work either ..admin login pasted case needed

Regards,
JT

Please contact administrator
for this information.

#275749 Copied In reply to: Issues with product containers height and single product images

Jannis T

Participant

February 8, 2021 at 15:44

I understand. Thank you for your time Rose

Regards,
JT

#273092 Copied In reply to: 8theme – Instagram (Elementor) does not display as slider

Jannis T

Participant

February 8, 2021 at 15:09

Will do, thank you!
I suppose a temporary solution would be to install a 3rd party plugin, right?

#273076 Copied In reply to: 8theme – Instagram (Elementor) does not display as slider

Jannis T

Participant

February 8, 2021 at 14:28

Thanks for the quick reply, but no such option there:
https://prnt.sc/yppi9g

#273065 Copied In reply to: 8theme – Instagram (Elementor) does not display as slider

Jannis T

Participant

February 4, 2021 at 16:37

Hello,
yes it works now again, thank you very much for solving the issue.
Is there a setting or a patched file that i need to be aware of when migrating the staging site to the production server, so that the same problem does not occur again?

Thanks
JT

#272378 Copied In reply to: "Select Options" button in shop doesn't work

Jannis T

Participant

February 4, 2021 at 08:56

Renewed the admin login for the dashboard

Please contact administrator
for this information.

#272230 Copied In reply to: "Select Options" button in shop doesn't work
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Viewing 30 results - 1 through 30 (of 33 total)

Viewing 30 posts - 1 through 30 (of 33 total)

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