I re-did the update and it looks like it’s all working again… Closing ticket.
Herbal Spirits
Participant
July 16, 2021 at 22:39
I am removing gallery images for now, because I need the website to look professional for customers, however, when you troubleshoot this page, please add gallery images to the product and you will see the issue.
Please contact administrator for this information.
And the layout got completely destroyed. The main image is showing over the text, and the gallery thumbs are huge and overflow off the page to the right.
Herbal Spirits
Participant
July 16, 2021 at 22:35
Actually, the second page is OK, I have not added gallery images, which is why none are showing.
The image and the gallery thumbs are not displaying properly.
Herbal Spirits
Participant
July 16, 2021 at 22:10
Hello Olga. I spent my entire day yesterday trying to get a simple post grid to appear on the site, and since there was conflicting plugins, none of them were working. I believed that maybe the theme was broken. I was able to get Post Grid to do what I needed it to do today, so everything is OK. There are still two elements that are not working properly (Blog Carousel and Blog List/Chess), but I don’t need these at this time since Post Grid is working again. I will close this topic. Thank you for your help, it is much appreciated.
Herbal Spirits
Participant
July 16, 2021 at 22:07
This plugin appears to be working OK now that conflicting plugins have been disabled. Closing this topic.
Herbal Spirits
Participant
July 16, 2021 at 22:04
I have removed it from the site because it was not displaying properly. I just tested it, and it is working better than it was before, however, it still has some display issues. Images are showing blurry when custom size is used, even though the images being used are high resolution images. In addition, the description/excerpt is failing to display at all. Maybe they are not supposed to, but in the settings it shows the description being displayed, while in reality, the description is not displayed. Other than those two issues, the element seems to work OK.
Herbal Spirits
Participant
July 16, 2021 at 22:00
This is working better than it was before, but still is not displaying properly. The carousel is overflowing off the right side of the page, and four navigation arrows are appearing (duplicate set) instead of two. I have removed it from my page and replaced it with Post Grid since that is working properly.
Herbal Spirits
Participant
July 16, 2021 at 21:49
I just tested this and it seems to be working now that previously conflicting plugins have been deactivated. Closing this topic.
Herbal Spirits
Participant
July 16, 2021 at 21:47
Yes, this is working now too. Closing this topic.
Herbal Spirits
Participant
July 16, 2021 at 21:46
Indeed, this is working great now. Was likely a previously activated plugin. Closing this topic.
Herbal Spirits
Participant
July 16, 2021 at 21:45
This appears to be working now; probably a previously activated plugin was causing this, along with numerous other issues. I will close this topic.
Herbal Spirits
Participant
July 16, 2021 at 21:42
Yes, this appears to be working now. Thank you for identifying the issue. Closing this topic.
Herbal Spirits
Participant
July 16, 2021 at 21:39
Got it. I was unable to update WPBakery plugin, but I was not using the method you linked above. I will use this method in the future. Thank you! Closing this topic.
Herbal Spirits
Participant
July 16, 2021 at 21:23
Yes, the interface is working much, much better now. Thank you for helping me with this!
Herbal Spirits
Participant
July 16, 2021 at 21:17
I have changed them into standard format, and the slider is gone. Thank you! Closing this topic…
Herbal Spirits
Participant
July 16, 2021 at 21:14
Excellent, thank you for identifying this. I could not figure it out, and your help is greatly appreciated! I will close this topic.
Herbal Spirits
Participant
July 16, 2021 at 21:13
Gotcha, this is working now too. Thank you for helping me with this! I will close this topic.
Herbal Spirits
Participant
July 16, 2021 at 21:11
Thank you Olga. This appears to be working, I will close this topic.
Herbal Spirits
Participant
July 16, 2021 at 21:09
Hello Olga. Thank you for helping me with this. These images look good now on both the desktop and the phone. I will mark this as closed.
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