Product Images Not Displaying Properly or At All

This topic has 5 replies, 2 voices, and was last updated 3 years ago ago by Olga Barlow

  • Avatar: Herbal Spirits
    Herbal Spirits
    Participant
    July 16, 2021 at 22:21

    Hello. Most of the theme issues have been resolved, thank you for your help with that. A new issue that is appearing now is that the image on my product page is showing way too large. Please view the page here: https://herbalspirits.organic/product/variety-pack/

    On this page, the image is sometimes showing on the wrong side of the page, or too large (it seems to change). Also, the gallery images stretch across the entire page, instead of fitting where they are supposed to fit underneath the main image.

    On another product page, here: https://herbalspirits.organic/product/variety-pack/

    The variations are not showing at all in the gallery. How can I get the variation images to show in the gallery? I have tried playing with the settings, and I can’t seem to get it to work properly.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Herbal Spirits
    Herbal Spirits
    Participant
    July 16, 2021 at 22:35

    Actually, the second page is OK, I have not added gallery images, which is why none are showing.

    The first product page however, is not working: https://herbalspirits.organic/product/variety-pack/

    The image and the gallery thumbs are not displaying properly.

    Avatar: Herbal Spirits
    Herbal Spirits
    Participant
    July 16, 2021 at 22:37

    OOOOOKKKKK I added gallery images to this page: https://herbalspirits.organic/product/organic-herbal-blends/

    And the layout got completely destroyed. The main image is showing over the text, and the gallery thumbs are huge and overflow off the page to the right.

    Avatar: Herbal Spirits
    Herbal Spirits
    Participant
    July 16, 2021 at 22:39

    I am removing gallery images for now, because I need the website to look professional for customers, however, when you troubleshoot this page, please add gallery images to the product and you will see the issue.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 16, 2021 at 22:49

    Hello,

    Issue that is not related to our theme but to Jetpack plugin. They have issues with the sliders after the plugin update https://wordpress.org/support/topic/conflict-with-elementor-image-carousel/#post-14668770 They will fix it in the next update we suppose. Follow the instructions from plugin author or disable plugin.

    Regards

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