But also in the opening of the product page?
I will still open a ticket to the hosting service.
Thank you
Frankold
Participant
September 28, 2020 at 09:40
Hi, sorry I’m late.
Thanks for the support you have given me so far!
I have the site online for some time now, I am experiencing some “slowdown” problems during use.
For example, when I try to view the product in “quick view” it takes a while to display the contents,
Even putting a product in the “cart”, it takes a long time to show me the cart.
In short, how could I “accelerate” these dynamics?
I look forward to your welcome suggestion.
Frankold
Participant
September 12, 2020 at 10:12
after accessing the back office, suddenly I “find” the contents of the footer!
Why does this happen?
Frankold
Participant
September 12, 2020 at 10:09
sorry if I reply to this problem here, but suddenly (overnight) the footer widgets are no longer visible! https://prnt.sc/ufzto8
It is frequently happening that I lose some configurations made.
Frankold
Participant
September 9, 2020 at 19:24
Unfortunately there is something wrong!
Although I have repeatedly entered the url of the links, then I try to update the page and the links “disappear”. https://prnt.sc/uegj2v
In addition, even the first item, which shows the link of a page, when I click on it tries to load and returns me a blank page!
Please help me, I need to put it online tomorrow.
Frankold
Participant
September 9, 2020 at 14:00
Sorry, I would like to take advantage of the same ticket to report another problem.
Sections created as “custom” in the mobile panel, containing “external” links, do not work. https://prnt.sc/ueab0m
Please have a look as soon as possible.
Thank you.
Frankold
Participant
September 9, 2020 at 13:19
Please I urgently need to get the site online!
I await vs intervention.
Thank you.
Frankold
Participant
September 8, 2020 at 10:29
Hi, please help me to “speed up” the possibility of putting my site online as soon as possible.
I await your intervention.
Thank you.
Frankold
Participant
September 6, 2020 at 17:34
Hello,
I have finally migrated the site to hosting.
I had some problems after moving from “local” to “server”, in practice after all the migration process (I used “DUPLICATOR PRO”) I had to “again” perform a series of settings made on the theme, executed and working in “localhost”.
In practice it no longer displayed all the header including the menu, it did not show the widgets created in the footer including other widgets, various color settings … ect.
I’m restoring everything with the open copy of the site locally.
I DON’T know if it can be useful, but before migrating I had updated the version of the theme.
At this point, please take a look if it’s “all right”.
ps: how can I make the products appear man as I scroll the page, instead of showing the page numbers?: https://prnt.sc/uckp9f
Thank you. 🙂
Please contact administrator for this information.
Frankold
Participant
September 4, 2020 at 15:27
Of course he has like.
But the problem is present on ALL posts.
I plan to duplicate it online this weekend.
As soon as this is done I will notify you of the accesses.
Thank you.
Frankold
Participant
September 3, 2020 at 20:16
ok I understand!
Thank you so much!
Frankold
Participant
September 3, 2020 at 13:01
In practice, when I upload a video to the product sheet, it always appears at the end of the image gallery in order of display: https://prnt.sc/uaujr5
How can I go about showing it in another gallery location?
Frankold
Participant
July 20, 2020 at 17:18
Perfect !
Great, thanks for the support.
Frankold
Participant
July 17, 2020 at 20:30
Strange, I installed the theme via Ftp.
Thanks for the availability, in private you find the accesses.
I await info.
Please contact administrator for this information.
