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Viewing 12 posts - 1 through 12 (of 12 total)
  • Avatar: franci64
    franci64
    Participant
    December 20, 2021 at 16:02

    Hi Olga, I am sending you privately the link of the video where I show you the problem. In practice, in the first 4 minutes I create the new product with its variants, I publish it and everything seems ok. After minute 4 I return to the product, change a photo and automatically change the Permalink to showy-4 and if I open the article on the site as you see the colors and sizes, it restores those of the original product we copied. Now is the problem clear?

    Please contact administrator
    for this information.
    #312577 Copied In reply to: very big problem with variable product creation
    Avatar: franci64
    franci64
    Participant
    December 20, 2021 at 10:37

    also today we received this email from WordPress about an error on your plugin, I don’t know if it could be due to this, I am attaching the email

    Ciao!

    WordPress, a partire dalla versione 5.2, ha una funzionalità integrata che rileva quando un plugin o un tema provoca un errore irreversibile sul tuo sito e ti avvisa con questa email automatica.

    In questo caso, WordPress ha incontrato un errore con uno dei tuoi plugin, XStore Core.

    Per prima cosa, vai al tuo sito web (https://www.vivereallagrande.com/) e controlla se ci sono problemi visibili. Successivamente, vai nella pagina in cui è stato rilevato l’errore (https://www.vivereallagrande.com/wp-admin/post.php?post=8596&action=edit) e verifica se c’è qualche problema visibile.

    Contatta il tuo host per richiedere assistenza per una investigazione più approfondita di questo problema.

    Se il tuo sito appare danneggiato e non puoi accedere normalmente alla tua bacheca, WordPress ora ha una speciale “modalità di ripristino”. Ciò ti consente di accedere in modo sicuro alla tua bacheca per controllare cosa non va.

    https://www.vivereallagrande.com/wp-login.php?action=enter_recovery_mode&rm_token=mdOSpPW14fD6dGMd631JTg&rm_key=HvG8JbKbaQAnigOG49gD57

    Per mantenere il tuo sito sicuro, questo link scadrà tra 1 giorno. Non preoccuparti di questo: ti verrà inviato un nuovo link se l’errore si ripresenta dopo la scadenza.

    Se cerchi aiuto per questo problema, ti potrebbero essere chieste alcune delle seguenti informazioni:
    Versione di WordPress 5.8.2
    Tema corrente: Storefront (versione 3.9.1)
    Plugin corrente: XStore Core (versione 4.0.11)
    Versione PHP 7.4.26

    Dettagli dell’errore
    ====================
    Un errore di E_ERROR è stato causato nella linea 125 del file /home/customer/www/vivereallagrande.com/public_html/wp-content/plugins/et-core-plugin/app/controllers/elementor.php. Messaggio di errore: Uncaught Error: Call to undefined function ETC\App\Controllers\etheme_get_option() in /home/customer/www/vivereallagrande.com/public_html/wp-content/plugins/et-core-plugin/app/controllers/elementor.php:125
    Stack trace:
    #0 /home/customer/www/vivereallagrande.com/public_html/wp-includes/class-wp-hook.php(303): ETC\App\Controllers\Elementor->enqueue_studio(”)
    #1 /home/customer/www/vivereallagrande.com/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
    #2 /home/customer/www/vivereallagrande.com/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
    #3 /home/customer/www/vivereallagrande.com/public_html/wp-settings.php(578): do_action(‘init’)
    #4 /home/customer/www/vivereallagrande.com/public_html/wp-config.php(90): require_once(‘/home/customer/…’)
    #5 /home/customer/www/vivereallagrande.com/public_html/wp-load.php(50): require_once(‘/home/customer/…’)
    #6 /home/customer/www/vivereallagrande.com/public_html/wp-admin/admin.php(34): require_once(‘/home/customer/…’)
    #7

    #312542 Copied In reply to: very big problem with variable product creation
    Avatar: franci64
    franci64
    Participant
    December 20, 2021 at 10:29

    Hi Olga, to see the problem at this point try to modify the variants of the duplicate product by putting different variants compared to the original product. At this point, if you have changed the permalink and the variants when you save product and exit, the product variants skip and those of the original product are restored. Try this and let me know

    #312540 Copied In reply to: very big problem with variable product creation
    Avatar: franci64
    franci64
    Participant
    December 17, 2021 at 16:28

    Ok, privately I sent the requested FTP data. I await your reply as soon as possible as I need to go back online with my store. Thanks Enrico

    Please contact administrator
    for this information.
    #312328 Copied In reply to: very big problem with variable product creation
    Avatar: franci64
    franci64
    Participant
    December 17, 2021 at 00:37

    Hi Olga, I tried to change the theme and the size and color variants with another theme that works, so the problem is with your theme or the integration with Woocommerce or Elementor. Now I tried to create a new product from scratch called LUX unifier cada led 2 and as soon as I save it in the Permalink, “show-3” appears, which is the permalink of the first article created with the addition of 3. also if I open the products does not show me the sizes and colors that I created in this article but shows me those of the showy product, I’m going crazy please help me !!!

    Access to my site to verify in private content area please

    I await your feedback and I hope that you will solve this huge problem for me as soon as possible. Thanks Enrico

    Please contact administrator
    for this information.
    #312261 Copied In reply to: very big problem with variable product creation
    Avatar: franci64
    franci64
    Participant
    November 17, 2021 at 18:22

    The problem encountered is in the Permalink.
    If I duplicate a product and go to make some changes to the duplicate product sometimes I skip everything and automatically change the permalink as duplicate permalink name-2 and lose all settings. I have my online shop ready and with people waiting to order but can’t order because it doesn’t work, I hope you can help me quickly 🙁

    https://www.cagnolinofelice.it/prodotto/relax-cuccia-pelosetta-antistress/
    This is the product page crashed
    It had many color variations and sizes and they all got lost 🙁

    #309048 Copied In reply to: very big problem with variable product creation
    Avatar: franci64
    franci64
    Participant
    November 17, 2021 at 18:10

    Private message

    Please contact administrator
    for this information.
    #309046 Copied In reply to: very big problem with variable product creation
    Avatar: franci64
    franci64
    Participant
    November 15, 2021 at 09:39

    You should check the code for the color and size variants if everything is ok. The product https://www.cagnolinofelice.it/prodotto/relax-cuccia-pelosetta-antistress/ is currently working but yesterday I changed a photo and the url was changed and the colors and sizes disappeared. your theme code does not conflict with Woocommerce ?? Also there is an update of Woocommerce and Woocommerce Paypment that I don’t know if I can do given these problems of little compatibility with your theme

    I also need to install a plugin for the bundles, do you have a recommended plugin to install with your theme ??

    #308722 Copied In reply to: very big problem with variable product creation
    Avatar: franci64
    franci64
    Participant
    September 27, 2021 at 16:45

    Good evening, now the speed is fine but the site is not working, the product page is displayed like this, it’s a big problem !!!!!

    https://drive.google.com/file/d/18M97PoB-5epwXyvKRfx2__G5UX99G7LX/view?usp=sharing

    #303667 Copied In reply to: Website very very SLOW
    Avatar: franci64
    franci64
    Participant
    September 27, 2021 at 14:47

    I sent my email and password privately to log into the site and troubleshoot speed issues. I am waiting for your reply as soon as possible because I should go online with the store. Thanks

    #303644 Copied In reply to: Website very very SLOW
    Avatar: franci64
    franci64
    Participant
    September 23, 2021 at 16:43

    Hi Olga, I will privately forward your access data to you

    Please contact administrator
    for this information.
    #303264 Copied In reply to: Website very very SLOW
    Avatar: franci64
    franci64
    Participant
    September 22, 2021 at 07:57

    Ok Olga okay, can you give me an email address to create an administrator account on my site? This way you can log in and check all the details

    #303054 Copied In reply to: Website very very SLOW
  • Viewing 12 results - 1 through 12 (of 12 total)
Viewing 12 posts - 1 through 12 (of 12 total)

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