I made the changes and it seems the issue is resolved! Thank you!
I made the changes and it seems the issue is resolved! Thank you!
I disabled the email builder, and now we get the emails in the default format.
This issue had happened other times before and after a theme update. I would be grateful if your team ensure this excellent feature is not breaking each time there is an update to the theme.
We are not receiving any of the emails built by the email builder including customers or admin emails.
The site is sending out plain Woo messages like this:
LT-22222-L LoRa I/O Controller (#13920) is out of stock.
The issue is with the email I customize using the “Built-in Email Builder.” Could you please take a closer look?
It got to working somehow; there is no need to recheck it!. Thank you.
Thanks for checking this. It’s not working properly on Chrome and pops up a blank, gray, half-size transparent window. However, it works fine on Firefox.
thanks for your help!
Here you are!
Thank you, Olga!
Thanks, Olga, you are right about the refreshing, but this is still a bug from my perspective. Let’s say a user decides to maximize the window or put 2 different windows side by side to compare. Everything will get and stay corrupted unless he finds out to refresh the page.
It is working correctly now; thank you so much, Rose!
May I know what the issue was, so I don’t bother you in the future?
Hi Rose,
Thanks for checking this. I followed the instruction and still, it’s not working. In fact, I had already checked all possible configurations. In my case, the content within the modal is not shown (which is not a big deal), so I added a button like what you shared. The button is now on the page, but the pop-up won’t show on click.
https://prnt.sc/26tyywy
I would be thankful you check it out on my site.
Thanks again for your support.
I understand and appreciate your excellent support.
So, I keep this ticket open and would be so thankful you keep me posted.
BTW, I hope you and your team have a fantastic 2022 ahead!
Thanks, Olga,
I removed the Back in stock templates, and it’s now working fine.
Is there any way I get notified when Email Builder supports this plugin?
It works fine when I disable the email builder globally.
is it possible to disable the email builder for just this plugin, so I can test it?
Thanks for checking this.
I haven’t done any customizations. I just installed the plugin and created the email template like others.
The shortcode is in the plugin’s email settings.
https://ibb.co/ZTgL41W
appreciate your time!
Thanks, Olga,
I used the import option to create the page, and it should have been like this by default, I guess since I had no clue how to enable/disable this option.
Unfortunately, I cant see the screenshot you share. Could you please share via a different platform or email it to me?
I found this option and enabled display on mobile and tablet but still, it’s not showing.
You are the best!
Could you please help me with another issue? I can’t figure out why the following page is not shown on mobiles correctly. the first 3 sections are missing when browsing the page on mobile:
https://www.choovio.com/iot-sensor-solutions/
I replaced the previous code with the new one and it worked. thank you!
The link is not working for me and I can’t see the screenshot you shared.
It actually worked partially. For example, the words “sensors” and “restaurants” have hyperlinks but are still in black, while another linked phrase, ” Watch a sample tutorial video” has turned to the color: #474dff. The hover color works fine for all.
https://www.choovio.com/temperature-and-humidity-monitoring-system/
https://postimg.cc/BttdZPtj
Thank you!
Thank you so much, it worked.
Thanks, Rose,
I have found another issue.
Upsells linked products are not shown in the single product page:
here is the sample product:
https://www.choovio.com/product/lds02-lorawan-door-sensor/
It seems everything is back to normal, thank you!
Could you please let me know what the issue was about to avoid it happening again?
There you go!
Here you are!
Hi Rose,
As I said this problem showed up right after I updated the theme. This is not about the tabs. The main product page which is designed by WPBakary is not displayed anymore.
The screenshot you send is not showing anything to me. I have reset your password to make sure you can log in.
Thanks for your urgent attention.
Appreciate your great support!
Hi,
What I need is straightforward. ” I need to to hide the author name on blog single post”
If I knew how to code in PHP, I wouldn’t open this ticket here!
Is there anyone out there who wants to help me with this?