Forum Replies Created

Viewing 14 posts - 1 through 14 (of 14 total)
  • Avatar: Eloise
    Eloise
    Participant

    Thank you.

    It’s not so much an issue with it not working! It worked perfectly fine before I added a mix and match product, but it conflicts with that product as it allows customers to pay without picking the options for the mix and match. Just wondering if I am able to disable it on only one product, rather than disable it completely?

    #285973 Copied In reply to: Issues with my shipping
    Avatar: Eloise
    Eloise
    Participant

    Okay – now woocommerce are saying they no longer think it’s an issue with the theme… so sorry to hassle you with that!

    I am still wondering if someone can answer my second issue though, am I able to disable apple pay / google pay on just a single product? I currently have it disabled completely as it conflicts with my mix and match product, but if possible I would like to use it on the rest of my site.

    Thanks

    #285738 Copied In reply to: Issues with my shipping
    Avatar: Eloise
    Eloise
    Participant

    What you are showing in the screenshot, is what I wanted. But I am not getting that when I use BN11 post code? I am only getting the paid shipping? – https://prnt.sc/127m8ia
    I know the woocommerce team also only see the paid shipping, as well as my partner who is also testing if the free shipping will show.

    I spoke with woo commerce for hours and they have told me the reason it wasn’t showing was theme related, I have all transcipts of chats that I can forward. It’s hard to solve issues like this as both support teams seem to point me to the other team and I am not that experienced so I am unsure of the issue.

    #285733 Copied In reply to: Issues with my shipping
    Avatar: Eloise
    Eloise
    Participant

    I am going from what the woo-commerce support team has told me. They have logged into my site to see if they can find the problem. They told me they believe the issue is with the theme.

    What you are showing in the screenshot was not previously showing before and is still not showing when myself or the woo support team use a BN11 post code – https://prnt.sc/125ri14

    All I want, is for people in the few chosen postcodes, to have the option between the usual paid shipping that is available to the whole of the UK and the Free Delivery service that we operate.

    #285639 Copied In reply to: Issues with my shipping
    Avatar: Eloise
    Eloise
    Participant

    Thank you,

    Issue is not happening with storefront theme.

    #285515 Copied In reply to: Issues with my shipping
    Avatar: Eloise
    Eloise
    Participant

    I need anyone who lives in these post codes: BN11 BN12 BN13 BN14 BN15 to get the choise between Free Local Delivery or paid 1st / 2nd class shipping as options when they check out.

    The rest of the UK should only see the options of 1st or 2nd class.

    As far as I am aware and going by what woocommerce support have said, I have selected correct settings / zones to do this, but something is conflicting with it.

    Thanks

    Please contact administrator
    for this information.
    #285340 Copied In reply to: Issues with my shipping
    Avatar: Eloise
    Eloise
    Participant

    Hi again,

    Luckily the issue I was having has been fixed by one of the extensions support so I no longer need help with that! Thank you!

    Something I am having an issue with is my contact form, it was working initially but now returns with an error message if I try to test it with my own email addresses.

    Please contact administrator
    for this information.
    #281697 Copied In reply to: Issue with one of my products
    Avatar: Eloise
    Eloise
    Participant

    That’s done it! Thank you so much!

    #280198 Copied In reply to: account area
    Avatar: Eloise
    Eloise
    Participant

    Thank you very much!

    One more thing – hopefully the last…!
    On one of my pages, I have realized I am losing part of my page / view of products because of the way the page scrolls.

    I have a page where my customer can customise their own bag, but when they scroll down, some of the products are lost so they are unable to see all the options they can pick from.

    I have put link to page and login details in the private area as I think it will be easier to understand what I mean if you look at it. I think it must be because of how the page loads when it scrolls, but I can’t find the option to change it.

    Sorry! Thank you in advance

    Thank you!

    Please contact administrator
    for this information.
    #280051 Copied In reply to: account area
    Avatar: Eloise
    Eloise
    Participant

    This was really helpful. Thank you very much! I have provided login details for you in private area.

    Please contact administrator
    for this information.
    #278952 Copied In reply to: account area
    Avatar: Eloise
    Eloise
    Participant

    Okay thank you!

    Please contact administrator
    for this information.
    #276728 Copied In reply to: Can't remove menu label
    Avatar: Eloise
    Eloise
    Participant

    Hi again,

    Of course I am able to remember what code I added 6 days ago. I am simply asking for help and advise. I did not realise the text I am talking about is a tab? As I was under the impression product tabs are added / edited in the product tab section. On previous sites I have built, the text when you edit a product / page or post displays like that and is not a tab. I wanted to edit the long product description as shown in the last screenshot I sent, is that a tab then?

    Thanks

    #275081 Copied In reply to: Product tabs
    Avatar: Eloise
    Eloise
    Participant

    Sorry for delay in reply, so all of this lorum ipsum text is not visable on the front-end of the product, only the backend.

    And how can I have multiple tabs and edit the layout? Is there a way of editing them to include images?

    Thanks

    Please contact administrator
    for this information.
    #274882 Copied In reply to: Product tabs
    Avatar: Eloise
    Eloise
    Participant

    Thanks

    Please contact administrator
    for this information.
    #274678 Copied In reply to: Product tabs
Viewing 14 posts - 1 through 14 (of 14 total)

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