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Viewing 30 posts - 1 through 30 (of 668 total)

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ejder077

Participant

January 17, 2022 at 10:08

Hello,

Hate to say but the “true” came back again.

Can you please remove the arrow for good?

Thank you

Please contact administrator
for this information.

#314533 Copied In reply to: The search result is showing “True” behind the search results

ejder077

Participant

January 12, 2022 at 15:17

Thank you!
I have no words to thank you for this!
The XStore support is the best support team we have ever met!

#314345 Copied In reply to: The search result is showing “True” behind the search results

ejder077

Participant

January 12, 2022 at 14:49

I don’t think it’s related to the devices we are using because we tested with 5 different devices.

Can you just removed the arrow from the search bar?

#314338 Copied In reply to: The search result is showing “True” behind the search results

ejder077

Participant

January 12, 2022 at 12:10

We tried on 2 PC and 3 phones. Tried on Android and IOS

#314314 Copied In reply to: The search result is showing “True” behind the search results

ejder077

Participant

January 12, 2022 at 11:51

Chrome Version: https://ibb.co/sCR4ZWz

#314310 Copied In reply to: The search result is showing “True” behind the search results

ejder077

Participant

January 12, 2022 at 11:49

We think the best way is to remove the arrow for good

#314309 Copied In reply to: The search result is showing “True” behind the search results

ejder077

Participant

January 12, 2022 at 11:48

For this video, we used Chrome.

We also tried on Firefox

#314308 Copied In reply to: The search result is showing “True” behind the search results

ejder077

Participant

January 12, 2022 at 09:31

Hi,

Please check

Please contact administrator
for this information.

#314292 Copied In reply to: The search result is showing “True” behind the search results

ejder077

Participant

January 11, 2022 at 04:04

We found that the arrow only turns to “true” on Chinese browsers. If you turn your Chrome/ Firefox to Chinese, it will display as “true”

#314183 Copied In reply to: The search result is showing “True” behind the search results

ejder077

Participant

January 10, 2022 at 15:57

We found that it’s the arrow.
https://ibb.co/nwhJMwK

The arrow is showing as “true” on some devices.

Can we remove the arrow?

#314121 Copied In reply to: The search result is showing “True” behind the search results

ejder077

Participant

December 1, 2021 at 16:57

Sorry I would like to withdraw the previous question.

Here is a new one:

The images are fine on desktop, but the left image is not contained on the mobile version.

How can we avoid cutting the image on the mobile version?

Thank you

Please contact administrator
for this information.

#310575 Copied In reply to: Search Bar is not functioning well when searching by SKU

ejder077

Participant

December 1, 2021 at 16:43

HI,

Thank you.

The SKU problem is solved.

Here is another problem:

We select Equal Height for the row but the content is still not in equal height.
There is also a big gap between the images

Please contact administrator
for this information.

#310570 Copied In reply to: Search Bar is not functioning well when searching by SKU

ejder077

Participant

November 26, 2021 at 14:07

So all we need is to install WooCommerce WPML plugin?
The only worry is we afraid that installing WooCommerce WPML will override our current translation. Will this happen?

#309938 Copied In reply to: Search Bar is not functioning well when searching by SKU

ejder077

Participant

November 26, 2021 at 13:59

Thank you so much!
8theme is the most responsible theme creator I have ever met!

Please let us know when the problem is solved
Thank you : )

#309936 Copied In reply to: Search Bar is not functioning well when searching by SKU

ejder077

Participant

November 26, 2021 at 08:49

Hello. We tried and we found that it seems that your theme has a conflict with WPML (Although XStore is mentioned as a compatible theme by WPML: https://wpml.org/theme/xstore/)

Can you fix this issue?

Thank you

Please contact administrator
for this information.

#309898 Copied In reply to: Search Bar is not functioning well when searching by SKU

ejder077

Participant

November 24, 2021 at 16:03

Sorry, please check the URL again.

Please contact administrator
for this information.

#309747 Copied In reply to: Search Bar is not functioning well when searching by SKU

ejder077

Participant

June 23, 2021 at 08:34

Thank you very much!!!

#291744 Copied In reply to: Brand Page

ejder077

Participant

February 14, 2021 at 15:22

We just want it to be the initial style: https://ibb.co/NW1CcfY.

It has changed some how

#274139 Copied In reply to: Menu and footer changed

ejder077

Participant

February 14, 2021 at 15:22

It is still the same

Before: https://ibb.co/NW1CcfY
After: https://ibb.co/sgwZszc

#274138 Copied In reply to: Menu and footer changed

ejder077

Participant

February 14, 2021 at 03:10

Hi,

But it was normal before, just someone clicked something wrong and cause this.

Do you mean I have to redo it all again?

#274074 Copied In reply to: Menu and footer changed

ejder077

Participant

January 28, 2021 at 11:00

Is it because the Lazy Load of SG Optimizer is creating conflict with XStore theme option > Speed Optimization > Image Loading Type?

#270785 Copied In reply to: Images are gone after theme update

ejder077

Participant

January 15, 2021 at 15:24

OK, so translate the parent theme and place it in the System option.

Thank you

#268582 Copied In reply to: Loco Translate

ejder077

Participant

January 6, 2021 at 02:45

thank you

#266915 Copied In reply to: Website is changed

ejder077

Participant

December 12, 2020 at 16:55

I know. But I am asking how can I remove it as I cannot ask for your help every time, right?

#263776 Copied In reply to: Elementor Text Editor is not working

ejder077

Participant

December 12, 2020 at 15:59

2) No, via the browser console, paragraphs can be seen still https://prnt.sc/w15mdj

So how can I remove the

if I cannot remove it via the text editor? Cause as you can see in the screenshot, there is no

, but via the browser console, the

still exists.

#263763 Copied In reply to: Elementor Text Editor is not working

ejder077

Participant

December 12, 2020 at 15:05

I am using Elementor on another website.

And the text editor is completely fine, I can change the font size without any issue:
https://www.loom.com/share/acfb937c8716473abc35635c2da41af7

#263753 Copied In reply to: Elementor Text Editor is not working

ejder077

Participant

December 12, 2020 at 14:40

Plus, the text size is still not changing even I removed

https://ibb.co/Tt1rf7m

#263751 Copied In reply to: Elementor Text Editor is not working

ejder077

Participant

December 12, 2020 at 14:39

But it should not be like this, right?

A user should able to change the text size in 1 text block.

I cannot divide them into 3 blocks, they must be in the same block

#263750 Copied In reply to: Elementor Text Editor is not working

ejder077

Participant

December 12, 2020 at 14:16

May I ask why you divided them into 3 text blocks? They should be on the same text block.

Plus, I still cannot change the font size.

#263744 Copied In reply to: Elementor Text Editor is not working

ejder077

Participant

December 12, 2020 at 13:24

https://infiniti-c.co/sales-landing/

#263737 Copied In reply to: Elementor Text Editor is not working
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Viewing 30 posts - 1 through 30 (of 668 total)

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