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  • Avatar: Dekorcasa
    Dekorcasa
    Participant

    Thanks Robert, I’m looking forward to the patch.

    Avatar: Dekorcasa
    Dekorcasa
    Participant

    Hi Robert,
    I tried to desactivate all the 3rd party plugins as you said, and nothing change, please forward this problem to the developers team. In the private area you will find the access to wp and the ftp as well. Thx for your help and lets pray to be fix it as soon as possible.

    Problem min/max
    https://dormicasa.com/tumbona-poliratan-cullera.html

    Update 17:06:
    Now I added another pluging from YITH WooCommerce Product Add-Ons (I found it in Xtore/plugins woocommerce in your theme)
    Same problem, doesn´t work properly. The problem is coming form the ajax of you theme. The point is that I don´t want disable the ajax because if a customer refresh a product page is adding another items automaticly.
    Please fix the problem with the ajax because I can´t add any pluging related with the cart to my website.

    problem YITH WooCommerce Product Add-Ons
    https://dormicasa.com/pack-2-tumbonas-aluminio-blanco-jamaica.html

    thx

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    Avatar: Dekorcasa
    Dekorcasa
    Participant

    HI Robert,
    As you will see in this new video the problem is happenig first time that you access to the item, ok? if you thouch the buttom “-” or “+” to change the quantity its working fine, but if not you will add only one insted of two, and that is not ok for me. I try many browser even on mobiles or tablets, and the results are the same in all of them. Please help me to fixed.
    You have in the private area another website with the same pluging working perfectly even the first time that you add the item without thouch any thing on the page.

    https://youtu.be/xZinZGVahpw

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    Avatar: Dekorcasa
    Dekorcasa
    Participant

    Helo again. Sorry I belive that the problem is my level of english, sorry. Can you check the video. As you can see on the video the minimun amount of “tumbona” is 2. If I press the buttom “comprar” (buy) only is adding one into the cart. Thank you.
    https://youtu.be/ZjNJpUreJNU

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    Avatar: Dekorcasa
    Dekorcasa
    Participant

    hi try to add this item to the cart, and let me know how many items can you see into the cart.
    minimun quantity is place on 2.
    https://dormicasa.com/tumbona-poliratan-cullera.html
    thank you for your quick reply.

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    Avatar: Dekorcasa
    Dekorcasa
    Participant

    Sorry to bother you. I facening the same problem in my web site. All ready I try to use several plugins to add min and max option to my product but all of them didnt work properly. Any solution? I have another web site wit another theme and is work prefectly. Thanks in advance.

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    Avatar: Dekorcasa
    Dekorcasa
    Participant

    Thank you very much and sorry for the inconvenience.

Viewing 7 posts - 1 through 7 (of 7 total)