“As I previously mentioned, the server value is higher than the requirements of the software. This means that there is something preventing the checker of XStore from checking the correct value.
Yesterday, you updated the WordPress core to latest version, which resolved the issue. Updating the version of WordPress basically replaces the core files with latest ones.
I checked index.php and wp-config.php and found malicious code in both of them. I deleted it and verified that the checker detects the correct value after that:
Our technical support team is not specialized in removing malicious code, so it would be best to discuss the case with your developer. The bolded files from the report are not part of the WordPress core and you should be able to delete them without affecting the site.
About the rest, I would advise you simply to reinstall wwp-vc-gmaps, revslider, mailchimp-for-wp and cookie-notice plugins. This will refresh their filesystem with clean ones.
Once you delete all malicious files, feel free to update this ticket and we will re-scan the site for malware to confirm the results.”
I have noticed, that this error prompts sometimes and sometimes not. I tried to clear cache, right now I see the error, yesterday it wasn’t there. https://prnt.sc/ueo3iq
Deepak Sahu
Participant
September 7, 2020 at 20:53
Nothing. Thanks Rose.
Deepak Sahu
Participant
September 7, 2020 at 10:14
Hey, I just updated wordpress and the error is solved. May I know why this happened?
Deepak Sahu
Participant
September 7, 2020 at 09:48
Hello,
Here’s what they say,
”
I confirm there are no server side settings that could interfere with XStore’s system requirements. The max_execution_time value is hardcoded to 120 seconds and can not be changed.
It seems that XStore’s checker is affected by a setting applied by a different plugin installed on the site.
“
Deepak Sahu
Participant
September 3, 2020 at 11:49
Okay Thank You so much
Deepak Sahu
Participant
September 1, 2020 at 18:05
a question. Where can I change the module id slider size? it shows a maximum height of 619, which is different from the slider height.
Deepak Sahu
Participant
September 1, 2020 at 18:01
I did not get your point, can you re-explain why the swatches and size or the price filter is not visible in sidebar?
Deepak Sahu
Participant
September 1, 2020 at 17:59
I did it
Deepak Sahu
Participant
August 31, 2020 at 15:20
As I am aware, this issue is back again. Earlier, this issue was solved by disabling the CDN. After that, I haven’t made any changes. Why does this error occurs again and again? Also, will I be able to CDN or not, due to this error?
I know the topic is closed, but because of the update, even that disappeared. It was solved earlier. I want to remove those spaces shown in the screenshots. The problem is with the mobile view only.
Can I uninstall the plugins installed by your side now i.e. the Enable jQuery Migrate Helper, WP File Manager?
Also, since the issue just faced, shall I use the CDN or not?
Deepak Sahu
Participant
August 23, 2020 at 08:38
Perfect. Thankyou so much.
Deepak Sahu
Participant
August 20, 2020 at 16:31
Great
Deepak Sahu
Participant
August 20, 2020 at 16:25
Hello,
I get it. I can for sure wait for the update, but here’s another reply from the Wishlist support forum. I request you to read this and then assure me, whether to wait for the update or what.
