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Viewing 30 posts - 1 through 30 (of 66 total)
  • Avatar: danny
    danny
    Participant
    October 17, 2022 at 08:28

    Hi Rose:

    Thanks for the heads-up!

    Avatar: danny
    danny
    Participant
    September 26, 2022 at 08:54

    Credentials

    Please contact administrator
    for this information.
    Avatar: danny
    danny
    Participant
    September 26, 2022 at 08:45

    It seems like is happening only on homepage and in primary language (PT).

    Avatar: danny
    danny
    Participant
    September 19, 2022 at 14:03

    Hi:

    Thanks. And I do appreciate your efforts!

    1. I think you’re focusing too much on homepage. What worries me is that 3 sec. load block in every page even on just text pages like this one:
    https://lojaportuguez.com/en/privacy-policy/
    https://imgur.com/a/GwKvHPn

    This load block is most noticeable on mobile which is critical to us.

    2. Lazy loading above the fold images should never be done. That is a strange advice on you. Or am i missing something? 😉

    3. I do understand about having responsive sections but I can’t select different images for background on section for mobile/desktop, so mobile will load bigger images than needed which is worst. (we have different optimized images wether is mobile or desktop)
    https://imgur.com/a/DNtZGPY

    Please don’t focus on homepage but on overall blocking time of the theme, mostly on mobiles.

    Staging credentials sent in private.

    Thanks.

    Please contact administrator
    for this information.
    Avatar: danny
    danny
    Participant
    September 19, 2022 at 13:48

    Ok. Here they are.

    Please contact administrator
    for this information.
    Avatar: danny
    danny
    Participant
    September 19, 2022 at 13:33

    Hi:

    You already have access to staging site from other tickets (you even answer one a couple of hours ago).

    FTP in private.

    Please contact administrator
    for this information.
    Avatar: danny
    danny
    Participant
    September 19, 2022 at 10:43

    Ok, I got it.
    Thanks Rose.

    Avatar: danny
    danny
    Participant
    September 19, 2022 at 09:01

    Hi:

    https://www.8theme.com/topic/remove-product-categories-from-ajax-search/#post-334288

    Credentials in private. Being a production site, please do not make any changes without prior notice.

    Thanks.

    Please contact administrator
    for this information.
    Avatar: danny
    danny
    Participant
    September 19, 2022 at 08:52

    Hi:

    Here it is (private).
    It is a production site. Please don’t make any changes without prior notice.

    Thanks.

    Please contact administrator
    for this information.
    Avatar: danny
    danny
    Participant
    September 19, 2022 at 08:01

    Hi:

    The ticket number was in the topic: #334284.
    https://imgur.com/a/Gm3UQRQ

    Test, for example, a page like Privacy Policy with no images: https://lojaportuguez.com/politica-de-privacidade/

    Thanks!

    Avatar: danny
    danny
    Participant
    September 18, 2022 at 09:42

    Thanks for your quick response!
    I’ve already did that and all other strings are detected, except for the word “search” and “categories” on new header (on normal header, everything is correctly translated).

    Even when updating strings, cleaned all caches and still the same:
    https://imgur.com/a/yh1YMDL

    Avatar: danny
    danny
    Participant
    September 18, 2022 at 07:38

    Hi:

    1. Thanks. Emulated on production and seems ok.

    2. Yes, i know. The issue is that seems that WPML can’t find the string. Can you take a look pls?

    Thanks.

    Avatar: danny
    danny
    Participant
    September 17, 2022 at 12:21

    Hi:

    Conditions are correctly set (only homepage).
    I have created a staging site where you can test whatever you need without worries.

    Issue is kind of Intermittent. Even with flushed caches (browser and server)
    Another problem is with translated strings, like “search” that are not being properly translated.

    While you’re on the subject you can take a look at the other recent open tickets.

    Thanks.

    Please contact administrator
    for this information.
    Avatar: danny
    danny
    Participant
    September 17, 2022 at 10:05

    Hi:

    Using XStore Ajaxify is not working for improvement of page load. It even makes the sections load twice.

    Even pages just with text like contact or privacy policy have a load block of 2/3 sec.

    Looking at GTMetrix waterfall, i can see that there are many calls to post admin-ajax.php and those are the ones taking the longest to load:
    Screenshot: https://imgur.com/a/lqJfm8V

    Website is hosted at siteground and we’ve made everything possible to optimize it to its fullest (even in cooperation with tech people from siteground).

    What can be done to improve these?

    Avatar: danny
    danny
    Participant
    September 16, 2022 at 12:25

    I think i close this too early. Although they are not being displayed, they still load, and that was our issue as page is being slow down by it.

    https://prnt.sc/ud2GX9VXpq8j

    Can we defer them or avoid loading?

    Avatar: danny
    danny
    Participant
    September 16, 2022 at 07:37

    I’ve already did long time ago!

    Avatar: danny
    danny
    Participant
    September 15, 2022 at 18:17

    Thanks. I will try it out.

    Avatar: danny
    danny
    Participant
    September 15, 2022 at 18:14

    Thanks!!

    Avatar: danny
    danny
    Participant
    September 15, 2022 at 14:41

    Ok.
    So if instead of one at a time, it passes 2 at a time, the “issue” will not be noticeable, right?

    If so, new one is better. How can it be implemented on production site?
    Your ftp acces gives you permissions for both staging and production.

    Avatar: danny
    danny
    Participant
    September 15, 2022 at 14:18
    Avatar: danny
    danny
    Participant
    September 15, 2022 at 14:15

    Hi:

    Thanks. I’ve already done all of that.

    – Xstore Ajaxify means lazy loading an entire section? Will that interfere with lazy loadind dor images activated on sg optimizer (siteground optimization plugin)?

    – Cache is well optimized.

    – Gzip is activated on server.

    – WepP for images is in place.

    – Expires headers are in place

    – How can unused css and js from Xstore itself can be removed?

    Thanks.

    Avatar: danny
    danny
    Participant
    September 15, 2022 at 13:55

    Hi,

    well, why did you needed ftp credentials after all?
    ?

    Can you do that pls?

    Avatar: danny
    danny
    Participant
    September 15, 2022 at 10:49

    FTP in private.

    Please contact administrator
    for this information.
    Avatar: danny
    danny
    Participant
    September 15, 2022 at 09:21

    Hi:

    I’ve created a staging version, deactivated everything not xstore related (except wpml as it is absolutely vital for us and you state absolute compatibility) and issue persists at the end of the page you see the module in action:

    https://staging2.lojaportuguez.com/
    (you will need credentials to see, sending in private).

    You can test everything you need in this staging environment, in order to pull updates for production website.

    Thanks.

    Please contact administrator
    for this information.
    Avatar: danny
    danny
    Participant
    August 2, 2022 at 17:16

    Hi:

    I followed this doc: https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/
    but strings are still not available.

    Screenshot: https://imgur.com/a/8kkVPMS

    Credentials were sent on private area. Can you please take a look?

    Thanks.

    Please contact administrator
    for this information.
    Avatar: danny
    danny
    Participant
    August 1, 2022 at 07:44

    Hi:

    Ok, thanks. Documentation is not very clear. Please add this to documentation.

    Shoud I change “Apply to biiling countries” as well for the translations or the emails are sent according to language in wich user made the purchase?

    Avatar: danny
    danny
    Participant
    July 28, 2022 at 08:29

    Hi:

    Well, its xstore mail builder not sending the messages. You should check it first to be sure it is indeed wpml compatible.

    I don’t know if you remember, but i created a ticket before to understand how this can be accomplished (translating emails) and it was you that taught me how to do it and even posted that info on your documentation, so please, take a look before dismissing the issue so easily.

    Thanks.

    Avatar: danny
    danny
    Participant
    July 27, 2022 at 08:28

    Hi Awais:

    There were 2 smtp plugins installed and caused the confusion. I’m goin to close the ticket and I’m sorry to have bothered you with this.

    Avatar: danny
    danny
    Participant
    July 26, 2022 at 15:03

    Hi Awais:

    Well doesn’t seem a server-side issue as i can send any emails (as you can see here: https://imgur.com/a/StIsKjd).
    It’s only in built-in email builder that the issue reveals.

    Can it be solved?

    Avatar: danny
    danny
    Participant
    July 26, 2022 at 09:53

    Hi Awais:

    I’ve already done that.
    But it seems that register the elementor widget you created is needed (in this specific case text button).
    When you state that Xstore is 100% compatible with wpml, shouldn’t you have already done that? Why does your clients, one by one, need to do that?

    Like, do i need to register in wpml all these widgets if i want to use them on pages? – https://imgur.com/a/W1UYxVc

    You should have done that already!

    Thanks.

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Viewing 30 posts - 1 through 30 (of 66 total)
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