Forum Replies Created

Viewing 11 posts - 1 through 11 (of 11 total)
  • Avatar: Claudia M
    Claudia M
    Participant

    Never mind! I finally figured it out… I had the static blocks disabled and that was an static block… it was the reason why I couldn’t find it… I enabled them, and there it was in the static blocks list.

    #305316 Copied In reply to: Can’t delete a section from the demo
    Avatar: Claudia M
    Claudia M
    Participant

    Hi Rose

    Thank you for your answer, but I am not talking about the menu, but the tabs that are added by the new my account layout.

    You can see which ones I mean here: https://ibb.co/Zgy58PR

    Thank you!

    #304825 Copied In reply to: Woocommerce new my account
    Avatar: Claudia M
    Claudia M
    Participant

    Same happened to me with the drop down account and cart menu…. I need to go back to the previous versions and I Can’t find them

    #258046 Copied In reply to: XStore Core 3.0.2 version
    Avatar: Claudia M
    Claudia M
    Participant

    Hello Rose

    I am logged in and I can´t see the private content. I am really having problems with this support area. Somtimes it won´t let me post a new entry in the forum because it says I have no licenses, and I have 2.

    Now, even though i can’t see what you posted in the private area, I have no idea of what you mean.

    I know very well what the license includes, and that is why I have 2 of them. So I don´t appreciate that you tell me I am breaking rules when I am NOT doing any of that. IT is rude, and disrespectful to post such a thing in a public space, when is NOT TRUE.
    I KNOW what the rules are, and is why I have TWO LICENSES.

    If this support forum was working and I could access the private area, then I could actually see what you are talking about, but like I said before and I had to go to the Envato comments section to be able to post this, this is not working on my end.

    So, to sum it up:
    – I Have two licenses of your theme and therefore, I have the right to install each one on one live site and one staging site.
    – One of the licenses is installed and active in ONE live site and its staging
    – The other license was installed and active in a site that was DELETED.
    – I tried to install and activate the second license in a NEW staging of a NEW project, AFTER the other site was DELETED ENTIRELY, and it was when I found out the license was not deactivated and I couldn’t use it.

    I need that license deactivated, the one I posted in the private content of my first posts, the other one can’t be touched.

    Please contact administrator
    for this information.
    #255361 Copied In reply to: Deactivation
    Avatar: Claudia M
    Claudia M
    Participant

    If you open the site I sent you on your phone, you’ll see the problem right away. However I am sending you photos of the issue.

    Basically the tittles I created for each section get hidden under the photos when I see the page in a phone.

    What I am doing is using the “ICON BOX” block to put in the tittle and a + Icon.
    bellow I am using the “products” block.

    Thank you

    Please contact administrator
    for this information.
    #246677 Copied In reply to: the site is not fully Responsive
    Avatar: Claudia M
    Claudia M
    Participant

    Thank you so much!! it worked perfectly!!!

    One more question, that same code will work on any site I build with the XStore plugin? The theme is great so I am buying a couple of more licenses, and I hate to bother you guys with the same thing every time :o)

    Thank you again!

    #243574 Copied In reply to: Product sliders
    Avatar: Claudia M
    Claudia M
    Participant

    No, is not fixed. The space between the photos of the product is too big, and when I copy the CSS code you guys gave me, it doesn’t do anything.
    I don’t know if the ids changed when I changed the domain or because I installed this one using a child theme.

    The two codes you gave me are:
    .item-no-space .content-product > .vc_grid-item.vc_col-sm-12 {
    padding: 0;
    }

    and

    .item-no-space .product-slide {
    margin-right: 0px !important;
    }

    Thanks a lot!

    #243453 Copied In reply to: Product sliders
    Avatar: Claudia M
    Claudia M
    Participant

    It worked great!!! thank you so much Rose!!

    #242891 Copied In reply to: Pagination, related products and slider
    Avatar: Claudia M
    Claudia M
    Participant

    Thank you!!! everything is working now!

    One last question, is it possible to completely remove the space between the product images?

    #242415 Copied In reply to: Pagination, related products and slider
    Avatar: Claudia M
    Claudia M
    Participant

    1. In every page that has to load more products, the infinite scroll is failing.
    2. Oh sorry, my bad.

    Thank you

    Please contact administrator
    for this information.
    #242169 Copied In reply to: Pagination, related products and slider
    Avatar: Claudia M
    Claudia M
    Participant

    1. Still not working

    Please contact administrator
    for this information.
    #242025 Copied In reply to: Pagination, related products and slider
Viewing 11 posts - 1 through 11 (of 11 total)

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