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Viewing 16 posts - 1 through 16 (of 16 total)
  • Avatar: circlesideways
    circlesideways
    Participant

    Jack,

    That search option is awesome. Thank you so much for your help!!

    Avatar: circlesideways
    circlesideways
    Participant

    Eva,

    I’ve tried both of those updates, and neither seemed to rid those pages of the open_basedir errors. Any other ideas? More importantly, any ideas on how I can get the search functionality to work on the icon in the header? Currently, it’s not even hot if you scroll over it.

    Thanks in advance for your help!

    Avatar: circlesideways
    circlesideways
    Participant

    Here is the information you’ve requested. Thanks!

    Please, contact administrator
    for this information.
    Avatar: circlesideways
    circlesideways
    Participant

    Eva,

    I’ve gone ahead and updated the theme and all plugins and are still experiencing both issues. Can you tell me how to proceed?

    Thanks!

    Avatar: circlesideways
    circlesideways
    Participant

    It’s been a week since I posted last about the two unresolved issues of this theme we’re trying to address. Can someone please let us know a recommended resolution for the site search not working and the error message that was caused by the last theme update?

    Thanks in advance for a timely reply!

    Avatar: circlesideways
    circlesideways
    Participant

    I just wanted to follow up and see if there is any input on how to proceed with fixing both the error message and the main site search issues discussed in this thread. We are eager to put the finishing touches on the site!

    Thanks in advance for your assistance.

    Avatar: circlesideways
    circlesideways
    Participant

    Eva,

    We just tried the fixes listed in the two links you provided. Manually specifying the “WP_TEMP_DIR” in wp-config.php, using either relative and absolute paths, did not resolve the issue. We also checked wp-admin/options.php for the upload_path value, but it was already set to “wp-content/uploads”. Clicking the “Save” button did not resolve the issue. We do not have WHM access or the ability to disable the open_basedir security restriction.

    Please look closely at the error message and you’ll see that it does not involve the WordPress temporary directory. If you look at lines 133 and 134 of legenda/framework/images.php, you’ll see the following code:

    $base_file = $file_info[‘dirname’].’/’.$file_info[‘filename’].’.’.$file_info[‘extension’];
    if ( !file_exists($base_file) )

    I suspect that the following is returning null: $file_info[‘dirname’]
    Thus the script is trying to access “/.” instead of a relative path or a valid absolute path.

    This link may help you: http://stackoverflow.com/questions/6883359/wp-debug-issue-with-image-resizing-script-wordpress

    Please advise.

    Avatar: circlesideways
    circlesideways
    Participant

    In most cases, you’d be correct. However, if you look closely at the error you’ll see that legenda/framework/images.php is attempting to access the root of the server (/).
    There is no scenario where a theme would be able to access the server root in a shared hosting environment.

    “File(/.) is not within the allowed path(s)”

    Please look at the error message again and advise why line 134 of framework/images.php is attempting to access the path /.

    Thanks!

    Avatar: circlesideways
    circlesideways
    Participant

    I’ve proceeded with updating the theme to version 2.6.1 and the site search is still not working. In addition to that, the update is now causing an error on some of the pages containing older blog posts that wasn’t there previously. The error message reads:

    Warning: file_exists(): open_basedir restriction in effect. File(/.) is not within the allowed path(s): (/home/techorchok:/usr/lib/php:/usr/php4/lib/php:/usr/local/lib/php:/usr/local/php4/lib/php:/tmp) in /home/techorchok/public_html/wp-content/themes/legenda/framework/images.php on line 134

    A page example of that error is in private content, along with an admin username and password. Thanks!

    Please, contact administrator
    for this information.
    Avatar: circlesideways
    circlesideways
    Participant

    Brian,

    The FTP credentials are posted in private content. Thanks in advance for your help!

    Please, contact administrator
    for this information.
    Avatar: circlesideways
    circlesideways
    Participant

    Eva,

    I’ve gone ahead and updated the VC plugin to the most current version. However, the search is still not functioning, and nothing happens when you click on it.

    Any other ideas?

    Avatar: circlesideways
    circlesideways
    Participant

    Thanks for your help! It’s great appreciated.

    Avatar: circlesideways
    circlesideways
    Participant

    Is there a way to fix the code so it doesn’t insert the extra (and incorrect) p tags? While the custom css seems to be working, we’d rather the actual code be fixed. Thanks!

    Avatar: circlesideways
    circlesideways
    Participant

    Eva,

    Thanks for the update. That seems to have fixed the problem on the About page, but doesn’t address the problem across any other uses of the checklist shortcode throughout the site. Is there a global fix for the code itself so we don’t have to address this one case at a time?

    Thanks!

    Avatar: circlesideways
    circlesideways
    Participant

    Robert,

    The info you’ve requested has been entered.

    Thanks in advance for your help!

    Please, contact administrator
    for this information.
    Avatar: circlesideways
    circlesideways
    Participant

    I am interested in the same information about how to create three columns in the Footer 2 space. I have disabled footer demo blocks in Theme Options -> General. Can you please provide next steps?

    Thanks so much in advance for your assistance!

Viewing 16 posts - 1 through 16 (of 16 total)