Hi,
Updated to Royal theme to version 1.1. Cart problem persists. Also tried turning off all plugins except woocommerce but it did not help.
Should I update woocommerce to version 2.2?
Please advise, thanks.
Hi,
Updated to Royal theme to version 1.1. Cart problem persists. Also tried turning off all plugins except woocommerce but it did not help.
Should I update woocommerce to version 2.2?
Please advise, thanks.
Here is a video of the cart problem:
https://www.dropbox.com/s/oh5iizwo34buf45/Cart%20Problem.mp4?dl=0
Hi Robert,
Thanks for your time and assistance with this. No I haven’t changed anything.
When not logged in the products will add to cart but they will not save. So the cart will say “1” but when you navigate to another product or page the cart empties again. I will try to post a video for you to see soon.
What happens when you add to cart and then go to another page?
Hi Eva,
Thanks for your help updating Visual Composer.
Unfortunately, I am still having the same problems with the cart. I’ve tested it on firefox and safari, mac and pc. When not logged in, products do not save to cart both in quick view or on single product pages. When logged in, it works fine. Please advise, thank you.
Info added, thanks.